Asurion Insurance Services is seeking a part-time, in-home sales and tech support professional to serve customers in Little Rock, AR. The role blends field-based sales with hands-on technology assistance, following the Serve, Solve, Sell model, with paid training and performance-based incentives to reward effective solutions and sales performance.
You will meet customers in-home, in-office, or wherever they are, with pre-scheduled interactions designed to help you reach and exceed sales targets while delivering practical tech support.
Responsibilities
- Be on the front lines helping customers through our Serve, Solve, Sell™ approach.
- Start with paid training to prepare you to work independently in the field.
- Learn our products and gain hands-on sales experience while building skills in communication, negotiation, and problem-solving.
- Ongoing coaching and mentoring will support your growth and help you stay confident and tech-savvy.
- Meet customers in-home, in-office, or wherever they are. Asurion will pre-schedule customer interactions, so you have the opportunity to effectively meet and surpass your sales targets.
- Provide exceptional customer service throughout the entire interaction, always prioritizing the customer first.
- Utilize your expertise to address and resolve customers’ tech issues, provide an understandable solution, regardless of their tech knowledge.
- Ensure customers leave with a resolution that works and a product that addresses their future tech needs.
- Leverage Asurion’s growing range of products to offer tailored solutions to customers.
- Listen actively to identify customer needs and position products uniquely to meet those needs.
- You’ll use strong negotiation and communication skills, can pivot smoothly, and are highly motivated to achieve the right sale.
Requirements
- Comfortable working in a sales environment with set targets.
- A valid driver’s license and satisfactory driving record with at least 1 year driving experience.
- Ability to provide proof of valid car insurance (excluded: Manhattan).
- A personal vehicle (excluding motorcycles). Customer service appointments are located in neighborhoods and cities surrounding your inventory warehouse. The maximum expected travel distance is 120 miles, one-way.
- Work a varied 5-day week schedule designed to meet customers on their timeline – this will include evenings, weekends and holidays.
- A personal cellphone to keep in the know while on the job.
- Must be comfortable working around household pets.
- Efficient, adaptable, goal-oriented and persuasive communication skills.
- Open-minded with a passion for learning a wide range of skills that will carry through a variety of career paths.
- Naturally outgoing individual who thrives in human interaction.
- Note: Work hours may vary based on business needs and market demand. While a standard schedule is provided, flexibility may be required.
Benefits
- Base hourly rate is guaranteed for all hours worked and paid bi-weekly. Earned pay can now be accessed early!
- Uncapped commissions based on your sales performance paid bi-weekly
- Mileage reimbursement based on IRS guidelines paid weekly
- $35 phone stipend paid monthly
- 3 weeks paid training where your success is our top priority
Health and Safety Measures
At Asurion, employee health and safety are our top priority. Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work.
Get to Know Us
Click to see our day in the life video.
Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M+ customers worldwide (more than Netflix and Hulu combined). Through interactions with customers, our experts demonstrate integrity in serving, solving and selling, by listening to customers’ needs and providing accurate information.
