Scripting

Scripting Support Jobs

25 jobs found

12d ago

Help Desk Support Technician

BRS Devens, MA

Devens, MA

12d ago

Full time Active Directory Computer Skills Customer Support

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Job Description

BRS is hiring a Help Desk Support Technician to provide service desk support for a government IT program supporting the Fort Devens client in Devens, MA. This is a full-time, fixed one (1) year contract onsite, with responsibilities spanning day-to-day operations and hands-on “touch labor” for unclassified and SIPRNET-connected devices.

Role and support scope

Serve in a working and lead capacity for Help Desk Support Technician activities.
Support O&M functions for the program’s end-user environments.
Provide touch labor services for unclassified computers and peripheral devices, including installation, troubleshooting, and facilitating repairs.
Provide touch labor services for printers, copiers, scanners, and multi-function devices residing on the SIPRNET, including installation, troubleshooting, and repair.
For SIPRNET devices, replacement parts costs and equipment moving/setup are not included.

Technical responsibilities

Use proficiency with MS OS / Microsoft OS’s to support the environment.
Apply installation guides and implement new software products as needed.
Be familiar with network file shares, data synchronization, and data backup and transfer techniques.
Maintain proficiency with hardware including PCs, printers, scanners, plotters, card readers, and other peripherals.
Diagnose and correct hardware problems, perform upgrades, and install new or replacement hardware.
Be familiar with STIGs for networked devices.
Evaluate customer-prepared requests for acquisition and lifecycle replacement of end user devices, including computers, laptops, and other hardware.

Collaboration and communication

Demonstrate critical thinking alongside strong communications skills (written and oral).
Maintain a strong customer service orientation and excellent interpersonal skills.
Listen to end user descriptions, interpret issues accurately, and explain resolutions when necessary.

Minimum requirements

One (1) year of professional experience within a help desk role.
Proficiency with Microsoft OS’s.
Sufficient knowledge of Active Directory, group policies, and networks to add systems/users, diagnose login problems, and identify whether an issue is related to group policy or network conditions.
Proficiency with PowerShell Scripting.
SECRET Clearance or the ability to receive.
United States required work authorization.

Technologies

MS OS, Microsoft OS’s
Active Directory
Group Policies
PowerShell Scripting
SIPRNET

Benefits

Paid holidays
Paid time off
Medical, dental, and vision
Flexible spending account
LTD & STD
Company-paid life insurance
401(k)
Tuition reimbursement

Work location and physical requirements

Fort Devens, MA (onsite). Local candidates only; not remote.
Predominantly indoors in a normal office environment.
Must be able to sit, stand, walk, stoop, kneel, and reach.
Must be able to speak, write, read, and understand English.
May require frequent computer use for several hours at a time.
Frequently work at a fast pace with unscheduled interruptions.
Must have visual acuity.
Must be able to lift up to 50 pounds.

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1mo ago

Technical Support Specialist-5

Realign LLC Santa Clara, CA

Santa Clara, CA

1mo ago Closed

$81k+/yr Full time Databases Information Technology (IT) IT Services

This position is no longer accepting applications (closed Oct 26, 2026).

Job Description

Realign LLC is hiring a Technical Support Specialist-5 for an onsite role in Santa Clara, CA. This position focuses on hands-on troubleshooting and technical problem solving across Linux environments, networking, databases, and automation, including remote system troubleshooting when needed.

With 7+ years of experience required, the role is suited to someone who can work independently, research unfamiliar systems, and keep issues moving from identification through resolution. The annual salary for this position is USD 80,846.

What you will do

Troubleshoot issues and work through the underlying causes when something is not functioning.
Handle unfamiliar problems using a logical, methodical approach.
Learn new technologies quickly, including researching unfamiliar systems as needed.
Work without step-by-step instructions and still maintain progress toward resolution.
Ask good questions and determine when additional information is required.
Know when to continue troubleshooting, when to request help, and when to escalate.
Take ownership of problems and follow through until an issue is resolved.
Use judgment to avoid guessing, especially when a change could negatively impact a system.
Recognize urgency and potential business impact, then prioritize competing issues appropriately.
Communicate professionally with teammates and users across different technical backgrounds.
Stay calm and effective when users are frustrated or operations are disrupted.
Collaborate effectively with both technical and non-technical teams.
Operate dependably and stay organized in a dynamic operational environment.
Provide support beyond narrowly defined responsibilities when the situation calls for it.

Core technical focus

Linux systems
Command-line / CLI tools
Databases and basic database concepts
Networking beyond basic desktop connectivity
Scripting and/or automation
Remote system troubleshooting

Required skills

Annotation Specialist

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1mo ago

Technical Support Specialist-4

Realign LLC Santa Clara, CA

Santa Clara, CA

1mo ago Closed

$81k+/yr Full time Cli Tools Databases Information Technology (IT)

This position is no longer accepting applications (closed Oct 25, 2026).

Job Description

Join Realign LLC as a Technical Support Specialist-4 in Santa Clara, CA on an onsite, full-time basis. This role is a strong fit for experienced support professionals who enjoy deep problem solving, take ownership, and can keep systems moving when priorities shift. The position offers USD 80,846 per year and requires 7+ years of experience.

What you will do

You will support users and teams by diagnosing issues, identifying root causes, and driving problems to resolution. The work includes troubleshooting when something is not functioning as expected, approaching unknown challenges with a logical, methodical mindset, and quickly learning new technologies through research and hands-on investigation.

Investigate why systems, services, or user workflows are failing and determine next steps
Work independently without step-by-step instructions, while knowing when to request help
Decide when to continue troubleshooting, when to escalate, and when urgency requires rapid prioritization
Take ownership and follow through until issues are resolved
Exercise good judgment and avoid guessing when a change could negatively impact systems
Communicate professionally with users and stakeholders across different technical levels
Stay calm and effective when users are frustrated or operations are disrupted
Coordinate effectively across technical and non-technical teams
Maintain dependability and organization in a dynamic operational environment
Help outside narrowly defined responsibilities when the situation requires it

Core skills and requirements

Linux systems
Command-line / CLI tools
Databases and basic database concepts
Networking beyond basic desktop connectivity
Scripting and/or automation
Remote system troubleshooting

Technologies you will use

Linux systems
Command-line / CLI tools
Databases
Networking
Scripting and/or automation
Remote system troubleshooting

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1mo ago

Technical Support Specialist-1

Realign LLC Santa Clara, CA

Santa Clara, CA

1mo ago Closed

$81k+/yr Full time Customer Support Information Technology (IT) IT Services

This position is no longer accepting applications (closed Oct 18, 2026).

Job Description

Realign LLC is hiring a Technical Support Specialist for an onsite role in Santa Clara, CA. This full-time IT position offers an estimated salary of USD 80,846 per year and is built for a problem-solver who enjoys getting systems back to working order through methodical troubleshooting. You will work in a dynamic operational environment where ownership, clear communication, and calm execution matter.

Responsibilities

Enjoy troubleshooting and identifying why systems or applications are not working.
Handle unfamiliar issues by approaching them logically and methodically.
Learn new technologies quickly and research unfamiliar systems as needed.
Work independently without relying on step-by-step instructions.
Ask strong questions and determine when additional information is required.
Know when to continue troubleshooting, when to ask for help, and when to escalate.
Take ownership of issues and follow through until the problem is resolved.
Use good judgment and avoid guessing if a change could negatively impact a system.
Recognize urgency, understand business impact, and prioritize competing issues appropriately.
Communicate professionally with people across different technical knowledge levels.
Remain calm and effective when users are frustrated or operations are disrupted.
Collaborate effectively across technical and non-technical teams.
Stay dependable and organized in a fast-moving environment.
Be willing to assist beyond narrowly defined responsibilities when required.

Requirements

7+ years of experience.
Experience with Linux systems.
Working knowledge of command-line / CLI tools.
Understanding of databases and basic database concepts.
Ability to troubleshoot networking beyond basic desktop connectivity.
Experience with scripting and/or automation.
Proven ability in remote system troubleshooting.

Technologies

Linux
Command-line / CLI tools
Databases
Networking
Scripting
Automation
Remote system troubleshooting

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3mo ago

Helpdesk Technician

Lockheed Martin Corporation Colorado Springs, CO

Colorado Springs, CO

3mo ago Closed

$58k - $101k/yr Full time Active Directory Ansible Automation

This position is no longer accepting applications (closed Aug 23, 2026).

Job Description

Helpdesk Technician at Lockheed Martin Space in Colorado Springs, CO onsite focuses on handling trouble tickets in a classified environment, managing user accounts, applying software upgrades and cybersecurity measures, troubleshooting, and overseeing inventories and remote access portals.

Responsibilities

Process trouble tickets within a classified environment
Administer enterprise user accounts across multiple authentication servers
Deploy software upgrades to existing systems
Implement cybersecurity solutions and remediations
Troubleshoot issues and provide support across the information system
Oversee environment machine inventories and manage remote access portals

Requirements

Active DOD SECRET clearance
DOD 8140 level II requirement (current Security+ or equivalent)
Windows environment experience and Active Directory expertise
Linux background or Linux+ certification

Technologies

Red Hat Enterprise Linux
Solaris
vSphere
VirtualBox
RDP
SSH
Exceed TurboX
GitLab
Ansible
PowerShell
bash
Active Directory

Benefits

Medical
Dental
Vision
Life Insurance
Short-Term Disability
Long-Term Disability
401(k) match
Flexible Spending Accounts
EAP
Education Assistance
Parental Leave
Paid time off
Holidays

Security clearance

This position requires a government security clearance; US citizenship is required for consideration.

Clearance level

Top Secret

Expression of interest

By applying to this job, you express interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. You may be contacted for this and future openings.

Ability to work remotely

Onsite full-time work at a designated Lockheed Martin facility

Work schedules

Lockheed Martin supports a variety of alternate work schedules for added flexibility
Schedules range from standard 40 hours over five days to condensed formats
Condensed schedules provide additional time away from the office and complement paid time off benefits

Schedule for this position

9x80 schedule with every other Friday off

Pay rate

Annual base salary range is $57,500 to $101,430

Experience level

Hourly/Non-Exempt

Business unit

SPACE

Relocation available

Career area

Information Technology

Type

Full-Time

Shift

First

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3mo ago

Senior Desktop Support Specialist

University of Michigan Ann Arbor, MI

Ann Arbor, MI

3mo ago Closed

$70k - $80k/yr Full time Senior Active Directory Bash

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

The University of Michigan CAEN invites you to join a collaborative campus IT team in Ann Arbor, Michigan. This onsite Senior Desktop Support Specialist position provides frontline support across Windows, macOS, and Linux, including imaging and deploying new hardware, diagnosing end user issues, and keeping endpoints secure and up to date. The role offers a salary of USD 70,000 to 80,000 per year, a comprehensive benefits package, and a culture built on service, learning, and teamwork.

This is a full-time, regular, nonexempt on-site role based at the Ann Arbor campus.

Responsibilities

Image and deploy new desktop hardware and peripherals to ensure ready-to-use devices.
Coordinate network port activations and VLAN assignments, acting as the link between end-user devices and core network services.
Support accurate inventories of hardware, software licenses, and departmental supplies to maintain fiscal accountability.
Provide frontline end-user support to faculty, researchers, and staff across multiple campus locations with varied IT environments.
Troubleshoot and resolve complex issues across Windows, macOS, and Linux, including printing, mobile devices, and common peripherals.
Deliver high-touch service through attentive listening, clear questions, plain language explanations, and empowering users.
Communicate status, timelines, and next steps proactively; document work and outcomes in the ticketing system.
Identify recurring problems and contribute to documentation and process improvements to reduce repeat incidents.
Educate faculty and staff on productivity and collaboration tools such as Google Workspace, Microsoft 365, Slack and Teams.
Facilitate IT onboarding for new hires, ensuring hardware, software, and access permissions are ready for Day 1.
Provide immediate hands-on troubleshooting for conference room AV systems and presentation technologies.
Manage requests via phone, email, and in-person visits with prompt resolution and clear communication.
Offer roving support across departments and collaborate with embedded staff to minimize single points of failure.
Monitor and prioritize ticket queues to meet service level agreements during high-volume periods.
Create and maintain standard operating procedures and provide performance updates for leadership.
Act as a local point of contact for IT security incidents, coordinating with department and CAEN staff and campus security teams.
Proactively apply security patches and monitor vulnerability scans to uphold system integrity.

Requirements

Bachelor's degree in Engineering, Science, Technology or an equivalent combination of education and experience.
At least five years of experience administering Windows (Active Directory), macOS, and Linux environments, including command-line scripting and desktop productivity troubleshooting; enterprise macOS experience with hardware and OS deployment.
Experience with current Linux distributions (Ubuntu, RHEL, CentOS) and scripting in Bash or Python.
Ability to manage hardware lifecycles and oversee hundreds of computers in a diverse environment.
Solid knowledge of security fundamentals (patching, encryption, firewalls) and translating security policies into operational procedures.
Strong incident assessment, communication, and documentation skills with a focus on improving post-incident processes.
Experience establishing endpoint inventories and lifecycle management with consistent configurations across diverse devices.
Strong understanding of TCP/IP and network troubleshooting.
Commitment to excellent customer service and effective cross-team collaboration.
Familiarity with desktop storage devices and modern backup technologies.

Technologies

Windows
macOS
Linux
Active Directory
Ubuntu
RHEL
CentOS
Bash
Python
Group Policy Objects
Google Workspace
Microsoft 365
Slack
Teams
CrashPlan
NAS

Benefits

Generous time off
A retirement plan with two-for-one matching contributions and immediate vesting
Multiple health insurance options
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care
Maternity and parental leave

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3mo ago

IT Support Analyst

Allan Myers, Inc Malvern, PA

Malvern, PA

3mo ago Closed

Full time Active Directory Automation Platforms Cloud Platforms

This position is no longer accepting applications (closed Aug 19, 2026).

Job Description

This hybrid IT Support Analyst role in Malvern, PA focuses on ensuring reliable IT operations through incident resolution, end-user support, and active participation in IT projects.

Responsibilities

Provide advanced assistance for escalated incidents and service requests via the ITSM platform, chat, phone, remote management, and on-site support as needed.
Serve as the escalation point for complex technical issues and mentor team members as required.
Maintain clear, accurate, and complete documentation for all incidents and requests.
Participate in a rotating after-hours on-call schedule and deliver on-site support at offices or job sites when required.
Diagnose and resolve software, hardware, application, and connectivity issues, including recurring and high‑impact problems.
Support endpoint devices and ensure compliance with configuration, security, and governance standards.
Monitor systems and applications to identify performance issues and proactively recommend improvements.
Maintain working knowledge of enterprise platforms, department‑specific business applications, and network fundamentals.
Perform IT administrative tasks such as user onboarding and offboarding, account creation/modification/suspension/removal, licensing and access provisioning, and hardware lifecycle support.
Validate access requests against role‑based access standards, approvals, and audit requirements.
Execute onboarding and offboarding processes accurately to ensure secure and timely access.
Participate in IT projects, including hardware refreshes, software upgrades, and platform enhancements.
Assist with the design, implementation, maintenance, and support of automated workflows and administrative processes.
Continuously identify opportunities to improve efficiency, reliability, and consistency through automation and process optimization.
Oversee Site Startups, Moves and Shutdowns including hardware procurement and broadband services.
Create and maintain Site Job Boards.
Coordinate network refreshes and contribute to related planning efforts.
Develop, maintain, and update standard operating procedures, FAQs, and internal knowledge documentation.
Provide end‑user training and guidance on IT systems, tools, and best practices, including Microsoft productivity tools and core business applications.
Lead or support training sessions for the support team to improve technical skills and process adherence.
Promote knowledge sharing and uphold documentation standards across the support organization.

Requirements

Minimum 3 years of IT support experience, with strong exposure to ITSM systems, SaaS platforms, mobile and desktop operating systems, networking technologies, Microsoft productivity tools, automation platforms, and scripting.
Advanced troubleshooting and diagnostic abilities for software and hardware issues.
Clear and effective verbal and written communication skills.
Adaptable, detail‑oriented, and capable of thriving in a fast‑paced environment.
High ethical standards, sound decision‑making, and a sense of urgency and accuracy.
Preferred certifications such as CompTIA A+ or ITIL.
Education: Bachelor's degree in Business, Information Technology, Computer Science, Engineering, or a related field is preferred.