Linux

Linux Support Jobs

6 jobs found

1d ago

Tier One Technical Support

SAIC Aberdeen, MD

Aberdeen, MD

1d ago

$80k - $120k/yr Full time Active Directory Bash Customer Service

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Job Description

SAIC seeks a Tier 1 (Junior) Technical Support Analyst to operate onsite at Aberdeen Proving Ground, MD. This role delivers real time technical assistance for C5ISR TSIG programs and carries out base level IT help desk duties, including initial network support. Salary ranges from USD 80,001 to 120,000 per year.

Responsibilities

Provide real-time technical support to C5ISR TSIG Programs, including Picketline, TSPRING, and SCAMP.
Offer base-level network support, including restoration of system access and resolution of minor system anomalies.
Manage user accounts.
Monitor system status.
Report on system outages and log outage statistics.
Perform limited system or service restarts.
Escalate tickets to higher support tiers as needed.

Requirements

Bachelor's degree in Information Technology or Computer Science, or an equivalent technical degree, plus five or more years of related experience; four years of directly related experience may be accepted in lieu of a degree.
IAT II Level Certification in line with DoD 8570.
Relevant computing environment certifications (Linux+, MCSA, Red Hat Certified Administration).
Experience working with Windows OS and Linux.
Fundamental understanding of managing and operating virtualization and containerization technologies (LKVM, ESXi, HyperV, Docker, Podman, Kubernetes).
TS/SCI Security Clearance with a Counterintelligence (CI) polygraph or higher is required for consideration.
Candidate must be a US Citizen. Dual Citizenship is a disqualifier for this position.
Minimum 1 to 3 years of experience in information technology and information assurance, or equivalent relevant disciplines including industry (development contractor) or DoD background.
Ability to read and understand network and electronic diagrams and troubleshoot system errors.
Ability to create, work, resolve, elevate and close-out work tickets in an ITSM application (e.g., JIRA Service Management, I-Help).
Strong background in Microsoft Office tools.
Ability to build and maintain customer relationships and partnerships with stakeholders at all levels.
Coding skills in BASH.
Coding skills in Puppet.
YAML.
Networking knowledge including TCP/IP.
DHCP Server, Linux.
DNS Server, Linux.
Provisioning (PXE / Anaconda).
Active Directory.
Niagara Files.
Public Key Infrastructure.

Technologies

BASH
Puppet
YAML
TCP/IP
DHCP Server (Linux)
DNS Server (Linux & Windows)
Linux
Windows OS
PXE / Anaconda
Active Directory
Niagara Files
Public Key Infrastructure
LKVM
ESXi
HyperV
Docker
Podman
Kubernetes

Desired Skills

Familiarity with the systems supported by this help desk.
Familiarity with communication security and signals intelligence designs and operations.
Familiarity with network operations and repair.
Familiarity with QA policies and procedures for DoD systems.
Familiarity with satellite communications (SATCOM) and radio frequency (RF) systems.
Prior military IT or networking experience is a plus.

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6d ago

Help Desk Associate

Gumenick Management Company LC Richmond, VA

Richmond, VA

6d ago

Full time Active Directory Application Support Autohotkey

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Job Description

This role supports and maintains a reliable information systems infrastructure with an emphasis on security and recoverability, while guiding the deployment and ongoing maintenance of IT infrastructure and applications across the Gumenick extended footprint.

Overview

The position serves as the primary tier 1 contact for end-user hardware and software issues, working to resolve a range of problems including hardware, software, VoIP equipment, and low voltage systems such as cameras and door access. It includes handling service desk tickets and end-user problem reports.

Responsibilities

Provide tier 1 support for end-user hardware and software issues and resolve problems across hardware, software, VoIP equipment, and low voltage systems (cameras/door access), including ticket and phone inquiries.
Set up, configure, and verify new computer hardware to meet user requirements.
Assist users in transferring and installing required software and data onto new equipment.
Implement security, confidentiality, and compliance programs in alignment with IT and company policy.
Execute special projects and related duties to ensure functionality and reliability upon completion.
Oversee deployment and maintenance of IT infrastructure and applications, including tier 1 support for Windows patching and antivirus definitions updates.
Monitor and maintain company hardware and software with a focus on accuracy, best practices, security, and recoverability.
Troubleshoot and resolve hardware, software, and network system issues.
Develop and maintain technical documentation and procedures for all systems.
Develop, participate in, and educate Associates on new IT tools and related initiatives as needed.
Perform routine maintenance tasks such as backups, updates, and patches.
Monitor help-desk activity and proactively address requests, serving as tier 1 support for laptops/desktops, AV, low voltage, access control, and security camera systems.
Participate in disaster recovery and business continuity planning to safeguard network, hardware, and systems per IT policy.
Stay current with new technologies and industry trends.

Requirements

High school diploma or GED is required.
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 3 to 5 years of experience as an IT Systems Administrator or Network Administrator.
Strong knowledge of network security, firewalls, Active Directory, Azure Active Directory, GPO management, Windows 10/11, and Windows Server.
Familiarity with or knowledge of Linux operating systems.
Experience with Apple OS (iOS/macOS) is a plus.
Experience with Mobile Device Management platforms/tools is a plus.
Knowledge of cloud technologies such as AWS or Azure is a plus.
Some knowledge of scripting languages such as Bash, Batch, PowerShell, AutoIT, AutoHotKey, etc.
Strong troubleshooting and problem-solving abilities.
Ability to work independently and as part of a team.
Excellent communication and interpersonal skills.

Technologies

Windows 10/11
Windows Server
Active Directory
Azure Active Directory
Group Policy Object (GPO) Management
Linux OS
iOS
Mac OS
Mobile Device Management platforms/tools
AWS
Azure
Scripting: Bash, PowerShell, Batch, AutoIT, AutoHotKey

Location

Richmond, VA (onsite)

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8d ago

L2 Tech Support Engineer - 1 or 2 years experience

Two95 International Inc. Provo, UT

Provo, UT

8d ago

$60k - $75k/yr Full time End User Support Hardware Support Information Technology (IT)

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Job Description

Two95 International Inc. is looking for an L2 Tech Support Engineer to join its onsite team in Provo, Utah. The role centers on delivering Level 2 support for hardware, software, and network issues while sustaining reliable IT operations for clients. With 1 to 2 years of hands-on experience, you’ll tackle escalated problems, collaborate with cross-functional IT teams, and contribute to smooth service delivery.

Details

Location: Provo, UT (onsite)
Salary: USD 60,000 - 75,000 per year
Experience: 1 to 2 years
Education: Bachelor's degree

Responsibilities

Provide timely and effective Level 2 support for hardware, software, and network issues.
Diagnose and resolve complex technical problems escalated from Level 1 support.
Document support activities and solutions in the ticketing system.
Assist with system installations, configurations, and upgrades.
Collaborate with other IT teams to ensure seamless service delivery.
Maintain IT infrastructure through regular maintenance and updates.

Requirements

1 to 2 years of experience in technical support or a related IT role.
A bachelor's degree in Computer Science, Information Technology, or a related field is mandatory.
Strong knowledge of Windows and Linux operating systems.
Experience troubleshooting network connectivity and software issues.
Familiarity with ticketing systems and IT service management processes.
Good English communication skills, with the ability to explain technical concepts clearly.

Technologies

Windows
Linux

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12d ago

Tier Three Technical Support

SAIC Aberdeen Proving Ground, MD

Aberdeen Proving Ground, MD

12d ago

$160k - $200k/yr Full time Docker End User Support Esxi

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Job Description

Senior Tier 3 Technical Support Analyst providing IT and communications systems support for C5ISR-QRC programs on-site at Aberdeen Proving Ground, MD.

Responsibilities

Deliver in-depth technical support to C5ISR TSIG Programs, including Picketline, TSPRING, and SCAMP.
Provide system and network support with advanced remote diagnostics and specialized tools to resolve anomalies.
Perform advanced troubleshooting of hardware and software issues.
Administer and manage administrator and service accounts.
Execute software and firmware updates and patching.
Troubleshoot existing data flows with external teams.
Assist in developing new data flows for emerging data and capability requirements.
Conduct system configuration management.
Identify and substantiate or rectify system deviations.
On-site, full-time work at Aberdeen Proving Ground, MD with a five-day workweek; shift changes may be required to cover off hours and weekends; may transition to 12-hour days with a shortened work week.

Requirements

Bachelor’s degree in Information Technology/Computer Science or equivalent technical field, or a Management/Leadership Degree with 14+ years of overall experience.
Minimum 5+ years of direct experience in IT or information assurance or equivalent relevant disciplines, including industry development contractor or DoD background.
Additional years of experience may substitute for a degree.
IAT II Level Certification in line with DoD 8570.
Relevant computing environment certifications (Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration).
Experience with Windows OS and Linux; basic understanding of virtualization and containerization technologies (LKVM, ESXi, Hyper-V, Docker, Podman, Kubernetes).
TS/SCI Security Clearance is required to begin employment and to maintain employment on the contract; a current Counterintelligence (CI) polygraph or higher is also required.
Candidate must be a US citizen.
Dual citizenship is a disqualifier for this position.
Location: Aberdeen Proving Ground, MD (onsite).
Salary: USD 160,001 - 200,000 per year.

Technologies

JIRA Service Management
I-Help
Windows OS
Linux
Red Hat
LKVM
ESXi
Hyper-V
Docker
Podman
Kubernetes
BASH
Puppet
YAML
TCP/IP
DHCP Server (Linux)
DNS Server (Linux & Windows)
PXE / Anaconda
Active Directory
Niagara Files
Public Key Infrastructure
PAM
SELinux

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16d ago

AI Technical Support (Mandarin)

AIYA TECHNOLOGY SYSTEM LLC New York, NY

New York, NY

16d ago

$16 - $20/hr Full time Artificial Intelligence Computer Skills Consultative Sales

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Job Description

AIYA Technology System LLC is seeking a Mandarin-speaking AI Technical Support specialist to work onsite in New York. This role spans multiple departments, involves direct interaction with merchants, and supports product debugging alongside sales activities. Fluency in Mandarin and English is essential to collaborate effectively across cross-functional teams and translate technical needs into practical solutions.

Responsibilities

Collaborate with colleagues across departments to provide technical support and identify opportunities to upsell AIYA offerings.
Create, execute, and maintain production timelines that span several departments.
Operate diverse operating systems including Windows, Mac OS, and Linux distributions (Ubuntu, Red Hat, Arch, CentOS).
Analyze product requirements and develop suitable programs to ensure objectives are met.
Assess consumer needs, monitor market trends, and explore potential partnerships.
Contact potential or existing merchants by phone or email to build relationships.
Identify new business opportunities within the market landscape.
Schedule meetings with prospects to demonstrate AIYA products.
Handle sales administration to ensure processes are completed accurately and efficiently.
Travel as required to support business needs.
Communicate customer needs clearly in business interactions to deliver effective solutions.
Debug products and participate in system testing to ensure quality outcomes.

Requirements

Bachelor’s Degree required; studies in Engineering, Computer Science, or related majors preferred.
Proficiency in English and Mandarin is required.
Strong written and verbal communication skills.
Proactive, independent, and capable of multitasking with minimal supervision.

Technologies

Windows
Mac OS
Linux (Ubuntu, Red Hat, Arch, CentOS)

Benefits

Competitive salary
Generous paid time off including sick days and vacation leave
Company paid holidays perks
Ongoing opportunities to accelerate your career
Positive work environment
Company Recharge Days

Location

100 East Broadway, 12th Floor, New York, NY 10002

Job Details

Job Type: Full-time, 40 hours per week
Pay: $16.50 - $20.00 per hour
Education: Bachelor’s Degree required
Experience Level: Entry-Level
Work Location: In person (onsite)
Schedule: Monday – Friday, 9:00 AM – 5:00 PM; weekends off
Ability to commute/relocate: Reliable commute to Brooklyn, NY 11232 or relocation before starting is required

Contact

Email: Hr@aiya.us

Phone: 718-905-8473

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17d ago

Sr. Associate, Tech Support Engineer

L3Harris Technologies Nashville, TN

Nashville, TN

17d ago

Full time Customer Support Help Desk Incident Management

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Job Description

Based in Nashville, this onsite role supports cross-functional teams tasked with sustaining multiple Software Integration Lab configurations for mission-system solutions with national security impact. The Sr. Associate in Technical Support Engineering operates under general direction, applying theoretical knowledge within standard processes to troubleshoot, install, and maintain lab environments and related hardware and software components.

Responsibilities

Coordinate with external IT consultants and contractors to troubleshoot complex processes and projects
Accept multi-tier support requests and log trouble tickets in the database
Provide remote assistance to off-site customers
Participate in program team meetings to understand Software Integration Lab needs
Design SIL solutions aligned with software requirements
Fabricate wiring required to install hardware components
Review event logs for servers and firewalls and monitor alerts
Provide advanced PC hardware and software setup, support, and repair
Install desktop operating systems and application patches
Perform advanced LAN troubleshooting and infrastructure support, including wiring, soldering, troubleshooting, and connectivity
Analyze customer organizational needs and help resolve a broad range of computer problems
Contribute as a multidisciplinary member of production teams
Design, implement, maintain, and improve electrical instruments, equipment, facilities, components, products, and systems for commercial and industrial uses
Approach all duties with a professional and positive attitude

Requirements

Bachelor’s Degree with a minimum of 2 years of related experience; or Graduate Degree or equivalent with 0 to 2 years of related experience; or 6+ years of related experience in lieu of a degree
Two years of experience with schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC/DC theory, electronics, and general build processes including soldering, wiring, PCB handling, and mechanical assembly
Two years of experience operating basic electrical test equipment, electronics tools, and hand tools safely and properly
Two years of networking experience covering LANs, routers, and switches
Technically focused post-secondary education degree
Experience in a VMware environment (ESXi and vCenter)
Experience with bare metal systems/servers building and preparation
Experience administering LANs and primary OSs such as Windows 7, Windows 10, and RHEL Linux
Experience with help desk software such as Dell KACE
Installation and maintenance experience with a variety of third-party software

Technologies

VMware ESXi
VMware vCenter
Dell KACE
Windows 7
Windows 10
RHEL Linux

Location and Schedule

Location: Nashville, TN (onsite). Schedule: 9/80, every other Friday off.

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Linux Support Jobs

Tier One Technical Support

Help Desk Associate

L2 Tech Support Engineer - 1 or 2 years experience

Tier Three Technical Support

AI Technical Support (Mandarin)

Sr. Associate, Tech Support Engineer

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