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iOS Support Jobs

8 jobs found

Today

Desktop Support Specialist

Ovation Workplace Services Hebron, KY

Hebron, KY

Today

$18 - $23/hr Full time Active Directory Application Support Cisco Jabber

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Job Description

The Desktop Support Specialist provides frontline technical assistance across local and remote environments, handling hardware and software troubleshooting, incident documentation, and escalation to maintain SLAs and operational consistency across shifts.

Responsibilities

Deliver first- and second-level technical support to end users for hardware, software, and application issues via phone, remote access tools, and on-site assistance.
Log, track, and maintain documentation for all incidents and service requests within the designated IT ticketing system.
Install, configure, upgrade, and troubleshoot supported Windows operating systems (Windows 10 and Windows 11) and the Microsoft Office 365 suite.
Provide foundational macOS support for Apple devices.
Install, configure, and support enterprise applications, including Cisco Jabber and other organization-approved software.
Install, configure, and troubleshoot printers, desktops, laptops, and other authorized peripherals.
Perform routine preventive maintenance on computers, laptops, and printers to ensure reliability.
Conduct remedial repairs on desktops, laptops, printers, and related equipment.
Use diagnostic tools to troubleshoot network connectivity and workstation hardware and software issues.
Coordinate with third-party vendors to remediate complex AV issues as needed.
Provide timely status updates to end users and stakeholders regarding open incidents and resolutions.
Support mobile device management for iOS and Android devices within the enterprise environment.
Demonstrate working knowledge of networks, servers, AV systems, smart devices, and telecommunications to support a broad IT footprint.
Perform other duties as assigned to support departmental and organizational objectives.

Requirements

Minimum of 1 year of related experience.
Proficiency in Windows operating systems, Microsoft Active Directory, Group Policy Objects (GPOs), and Microsoft Office 365.
Experience with PC and laptop hardware installation, configuration, and troubleshooting.
Familiarity with enterprise antivirus and endpoint protection solutions.
Experience with helpdesk ticketing systems and IT service management practices.
Knowledge of mobile device management (MDM) platforms for iOS and Android.
Familiarity with enterprise encryption solutions and Windows device management via Active Directory.
Strong analytical, problem-solving, and technical troubleshooting abilities.
Ability to manage multiple priorities, work independently, and meet SLAs.
Excellent written and verbal communication skills for conveying technical information to non-technical audiences.
Commitment to delivering high-quality customer service to internal stakeholders.
Ability to adapt to a rapidly evolving technology environment and shifting priorities.
Willingness to work outside standard business hours, including evenings and weekends, for scheduled project support or emergency response as required.

Technologies

Windows 10
Windows 11
Microsoft Office 365
macOS
Cisco Jabber
Microsoft Active Directory
Group Policy Objects (GPOs)
Mobile Device Management (MDM)
iOS
Android
ServiceNow

Benefits

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Physical Requirements and Work Environment

Regularly required to sit, stand, walk, and use hands to operate a computer keyboard and standard office equipment.
Occasionally required to lift and/or move IT equipment weighing up to 50 pounds.
May require bending, kneeling, or crouching to install or service equipment.
Work is performed primarily in a standard office or data center environment with moderate noise levels.
May be required to travel to or work at multiple organizational sites or client locations.

Job Type

Full-time

Pay

USD 18.00 - 23.00 per hour

Work Location

Onsite - Hebron, KY

Experience

Auto Pilot: 1 year (Required)
Desktop Support: 3 years (Required)
ServiceNow: 1 year (Required)

Certifications (Preferred)

CompTIA A+ certification or equivalent vendor-neutral credential
Microsoft Certified Professional (MCP), Microsoft 365 Fundamentals, or higher-level Microsoft certification

Education

Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field; OR an equivalent combination of education, training, and directly related work experience sufficient to demonstrate the required knowledge, skills, and abilities.

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2d ago

IT Service Desk Specialist - Part Time Onsite

CP Flexible Packaging York, PA

York, PA

2d ago

Part time Active Directory Computer Skills End User Support

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Job Description

Part-time onsite IT Service Desk role at CP Flexible Packaging in York, PA, delivering first-line support to end users and escalating complex issues as needed.

Responsibilities

Install and configure basic hardware and software following established procedures
Respond to tickets in accordance with SLA guidelines
Record, track, and document the help desk resolution process from initial report to final outcome
Respond to requests and issues in a timely manner
Repair and replace equipment as needed
Help keep endpoints aligned with department security policy by using standard checklists
Provide onsite and remote support to end users
Assist in AV setups for meetings
Assist new hire training with basic IT needs
Set up new workstations for users, including equipment deployment and account setup checks
Support heavy use of Windows, Mac OS, iOS, and Android devices
Operate in Active Directory
Test new technology
Create staff training documentation
Resolve Tier 1 support tickets
Escalate complex or unresolved issues to senior technicians with clear documentation of steps taken
Basic networking awareness including cabling, switch ports, and connectivity checks
Participate in management-approved projects to improve the customer and colleague experience
Flag non-compliant software and systems and report to senior staff
Perform other duties as assigned by supervisors or manager
Follow safety rules and use required safety equipment
Report defective equipment or unsafe conditions to appropriate personnel
Maintain a clean and orderly work area
Follow Good Manufacturing Practices and policies
Collaborate to uphold Garlock-CP's commitment to a Food Safe environment

Requirements

Passion for customer service and a desire to learn and grow in an IT support role
Some college education, formal training, or equivalent experience
1–2 years of experience in a technical or customer-facing role; internships, coursework, or relevant part-time experience considered
Exceptional interpersonal skills
Solid problem-solving skills and a methodical, step-by-step approach to troubleshooting
Ability to follow routine issues through to resolution and know when to escalate
Willingness to learn new tools and technologies and to ask questions when unsure
Excellent oral and written communication skills
Strong organizational skills and the ability to handle multiple tasks concurrently
Ability to travel to off-site locations

Technologies

Windows
Mac OS
iOS
Android
Active Directory

Job Summary

Serve as the first point of contact for end users, providing front-line IT support remotely or on site. Troubleshoot and resolve common, routine issues, applying fixes and workarounds while delivering exemplary customer service, and escalate more complex problems to senior technicians. The role requires eagerness to learn, follow established procedures, and strong organizational and customer service skills. Travel to client sites may be required, and weekend or after-hours work could be needed per operational requirements.

Preferred Qualifications

Bachelor’s Degree in a related field or certifications that align with front line support
Bilingual English/Spanish a plus

Physical Requirements

Typical environment of manufacturing, machinery, and production facilities
Exposure includes but is not limited to continuous noise, scent of materials, bright workstations, machinery with moving parts
Intermittently on feet daily on concrete floors
Period lifting of materials weighing up to 50 lbs
Squatting, crouching, turning, twisting, stretching, climbing steps, grabbing, pulling, pushing, and bending
Visual and hearing acuity within normal limits

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13d ago

Technical Support Specialist

Saginaw Intermediate School District Saginaw, MI

Saginaw, MI

13d ago

Full time Android Chrome Os Chromebooks

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Job Description

In this Technical Support Specialist role at the Saginaw Intermediate School District, you will help keep district technology functioning—from computers and printers to interactive devices and telephony. The position combines hands-on hardware and software maintenance with device and user management, plus regular travel to district and partner locations to support classrooms and staff.

Responsibilities

Perform hardware and software maintenance for computer systems and peripherals, including printers, scanners, document cameras, projectors, sound systems, interactive devices, desktops and laptops, Chrome OS devices, tablets (iOS and Android), and telephony equipment.
Assist with device and user management systems, image creation and deployment, and the upkeep of desktop security software.
Travel regularly to all Saginaw ISD and partner sites within the contracted service area.
Maintain a daily activity log in a help desk database.
Contribute to a collaborative team environment and provide positive customer interactions.
Greet customers in a helpful and professional manner.
Carry out related duties and responsibilities as assigned by department coordinators and supervisors.

Requirements

High school diploma or GED with 60 college hours in technology or an equivalent combination is required.
Minimum of three years of experience installing and maintaining networked computer systems.
Experience with Windows 10/11, Google Chrome OS, and Apple iPad OS platforms.
Strong communication skills and the ability to work effectively with diverse groups and individuals with varying levels of technology proficiency.
Ability to thrive in a team-based environment and participate in collaborative decision-making.
Excellent oral and written communication abilities.
Organizational skills with the ability to prioritize and work independently.
Ability to maintain confidentiality of information and to lift as necessary.
All conditional hires must complete a drug screening as part of the final step in the employment process.

Technologies

Windows 10/11
Google Chrome OS and Chrome OS-based devices
Apple iPad OS, iOS
Android

Notice of Nondiscrimination

Saginaw Intermediate School District does not discriminate on the basis of race, color, religion, sexual orientation, gender and gender identity, disability, age, or national origin in its programs and activities. Inquiries regarding non-discrimination policies may be directed to the Executive Director of Human Resources, Saginaw Intermediate School District, 3933 Barnard Road, Saginaw, MI 48603. Telephone: (989) 799-4733, Fax: (989) 249-8756, Email: personnel@sisd.cc, Web: www.sisd.cc.

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1mo ago

Help Desk Technician - Bilingual

Sabio Systems Albuquerque, NM

Albuquerque, NM

1mo ago Closed

$19+/hr Full time Active Directory Bilingual Device Management

This position is no longer accepting applications (closed Jul 15, 2026).

Job Description

Bilingual Help Desk Technician (English/Spanish) delivering Tier I IT support for local and remote users in an on-site role.

Responsibilities

Answer staff inquiries via phone and email about technology issues or repair status within established service level agreements.
Provide technical support to both local and remote locations in line with policies and procedures.
Utilize remote desktop tools and device management systems to remotely assist end users and troubleshoot issues.
Perform system upgrades, install software packages, and run diagnostics to ensure proper functionality.
Maintain equipment inventory including assignment, transfers, salvage, and assist with potential purchases.
Resolve technical issues and advise on appropriate actions and solutions.
Communicate regularly and collaborate effectively with customers and team members.
Document daily data communications, issues and remedial actions taken, or installation activities.
Provide feedback to managers regarding job status, customer relations, and supply needs.
Assist coworkers in executing established processes and escalations.
Other duties as assigned.

Requirements

Minimum 1 year of experience in a technical field.
Familiarity with Active Directory tasks such as account unlocks, password resets, and group access.
Experience in a call center or high-volume support environment.
Fluent bilingual English/Spanish.
Ability to handle back-to-back calls while maintaining quality.
Strong phone presence and active listening skills.
Clear communication with non-technical users.
Ability to de-escalate frustrated users professionally.
Knowledge of multiple platforms including Mac and Windows, iOS, Chrome OS, and Android.
Foundational knowledge of Microsoft Office 365, Google Workspace, operating systems, device management tools, interactive panels, hardware, software, troubleshooting methodologies, networking concepts, and customer service.
One industry standard certification or the ability to pursue one within one year (CompTIA A+ or Network+).
Must pass a fingerprinting background check.

Technologies

Active Directory
Mac
Windows
IOS
Chrome OS
Android
Microsoft Office 365
Google Workspace (G-Suite)
Device management tools
Remote desktop programs
Interactive panels

Benefits

Bonus pay equal to your weekly average hours at your current hourly rate.

Compensation

Hourly rate: USD 19 per hour

Location

Albuquerque, NM (onsite)

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1mo ago

IT Help Desk Analyst

SilverXis Conyers, GA

Conyers, GA

1mo ago Closed

$19 - $20/hr Contract Active Directory Application Support Computer Skills

This position is no longer accepting applications (closed Jul 13, 2026).

Job Description

Join SilverXis as an on-site IT Help Desk Analyst in Conyers, GA. This contract role offers an hourly rate of $19.00 to $20.00 and hands-on experience delivering first-line external customer support. You will handle tasks such as password resets, online account management, and provisioning of mobile driver’s licenses in a high-volume environment.

Benefits

Competitive pay: $19.00 - $20.00 per hour
Onsite location: Conyers, GA
Contract role: Readily accessible entry point to develop frontline IT support skills

Responsibilities

Monitor and support the daily performance of computer systems and applications
Answer user inquiries about software or hardware operation to resolve issues
Track ticket queues, route tickets to appropriate internal and external staff, and escalate until resolved
Consult with users or run diagnostics to investigate problems and provide technical assistance

Requirements

Six months of experience handling customers, questions, complaints, or information in a call center environment
2+ years as a Helpdesk Technician with hands-on troubleshooting for Outlook, MS Office, Windows 7 and Windows 10
Vocational/Technical degree in computer applications, computer technology, or a closely related field from an accredited college
Knowledge of Apple iOS
Active Directory knowledge
Experience monitoring ticket queues and escalating tickets outside SLA until resolved
Ability to install and perform minor repairs to hardware, software, or peripherals per specifications
Bilingual in Spanish
IT Help Desk or Call Center experience

Technologies

Outlook
MS Office
Windows 7
Windows 10
Apple iOS
Active Directory

Location and Employment Type

Location: Conyers, GA (onsite)

Employment type: Contract

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1mo ago

Tech Support R&D

ComTec Consultants Inc Raleigh, NC

Raleigh, NC

1mo ago Closed

$30 - $34/hr Contract Android Application Support Computer Skills

This position is no longer accepting applications (closed Jul 10, 2026).

Job Description

On-site Tech Support R&D assignment in Raleigh, NC for four months with ComTec Consultants Inc.

Responsibilities

Identify and provide technical support to users for hardware and software related problems
Install, troubleshoot, and support Windows 11, MacOS, and the MS Office 365 suite
Troubleshoot iPhone and Android OS related issues
Support printers, AV equipment, and conference rooms at the office
Utilize Jira and ServiceNow for ticketing and issue tracking
Monitor and respond to requests submitted through the help desk
Perform break-fix support for laptops and docks/peripherals in a timely manner
Manage and maintain office hardware inventory

Requirements

Proven work experience as an IT technician
Ability to diagnose and troubleshoot a variety of issues across Windows, networking, MS Office, Mac, iPhone, and Android OS
Strong analytical, problem-solving, and English communication skills
Approachable and capable of clear communication with colleagues and senior management
Ability to provide verbal and written technical assistance to end users with patience
Team player with effective communication
Bachelor's degree in Information Technology, Computer Science or a related field; computing degree is required
Minimum 1 year of experience in a IT technician role

Technologies

Windows 11
MacOS
MS Office 365
iPhone OS
Android OS
Jira
ServiceNow

Compensation

Pay: USD 30.00 - 34.00 per hour

Location & Engagement

Location: Raleigh, NC 27609 (onsite)
Work location: In person
Engagement type: Contract

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1mo ago

Customer Service / Tech Support Rep – Tech Products

Concentrix Mississippi 🇺🇸 Remote

Mississippi

1mo ago Closed

$17+/hr Full time Application Support Contact Center Customer Service

This position is no longer accepting applications (closed Jul 9, 2026).

Job Description

Remote Customer Service and Tech Support specialist for tech products handling inbound/outbound calls and online inquiries to assist customers and troubleshoot hardware and software issues.

Responsibilities

Serve as the primary support voice for the client, answering questions about products and services while delivering courteous customer service, troubleshooting, and technical assistance
Handle inbound customer support using a structured call flow guide
Diagnose and resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases
Demonstrate strong problem-solving abilities
Maintain broad knowledge of client products and services, including smartphones, tablets, computers, and wearables; familiarity with iOS and/or macOS or comparable technology is preferred
Provide professional customer experiences with a positive, helpful attitude

Requirements

1+ year of customer service experience
High School Diploma or GED
Strong focus on building customer relationships
Comfortable using and explaining technology
Quiet, distraction-free home workspace
Ability to multitask in a fast-paced environment with strong problem solving skills
Eagerness to learn new technologies
Proven problem-solving ability with the capacity to ask probing questions to reach resolution
Strong computer navigation skills and PC knowledge
Availability to work 8:00 am to 11:30 pm EST, Monday through Sunday; schedule rotates every 3 months based on performance
Desktop or laptop for PC and internet testing; employer-provided work computer
High-speed internet (no wireless/hotspots or satellite) and a smartphone with at least 10 Mbps upload and 10 Mbps download
Residence in the United States with a valid U.S. address

Benefits

Base pay of $17.31 per hour, with actual wages varying by location, qualifications, and experience; benefits for eligible employees include medical, dental, and vision coverage, EAP, 401(k), paid time off and holidays, and paid training days
DailyPay option to access earnings early
Paid training plus performance-based incentives
Lucrative employee referral bonus opportunities
Networking groups such as Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Neurodiversity, Women in Tech, OneEarth Champions, and more
Health and wellness programs with partnered providers
Mentorship programs to support career development
Work-from-home convenience
Programs and events promoting diversity, equity, inclusion, global citizenship, sustainability, and community support
Cultural celebrations and recognition events including Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Cleanup Day, #MyOneEarthPromise, and more

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1mo ago

Customer Service / Tech Support Rep – Tech Products

Concentrix Nebraska 🇺🇸 Remote

Nebraska

1mo ago Closed

$17 - $17/hr Full time Application Support Computer Skills Contact Center

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