Hyper V

Hyper V Support Jobs

9 jobs found

1d ago

IT Service Desk Technician (Tier 2)

Central Point Partners Brewster, NY

Brewster, NY

1d ago

$29 - $34/hr Contract Active Directory Application Support Azure

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Job Description

Central Point Partners is seeking an IT Service Desk Technician (Tier 2) for an onsite contract in Brewster, NY. This role blends desktop and infrastructure support with plant-floor technology troubleshooting in a manufacturing setting. The position offers a competitive hourly rate of $29.00 to $34.00, on-site collaboration with IT and OT teams, and hands-on impact on the reliability and security of production systems.

Responsibilities

Provide onsite and remote support for end users, resolving issues across desktops, laptops, servers, network devices, and peripherals.
Manage escalated Service Desk tickets, documenting actions and resolutions in the ticketing system.
Perform imaging, software installations, hardware replacements, and peripheral setups per company standards.
Deliver consistent, professional communication and build strong user relationships across departments.
Assist the Infrastructure and Network teams in maintaining local IT assets, including switches, access points, printers, and cabling.
Support backup and disaster recovery solutions, virtualization environments (Hyper-V, Azure HCI), and Windows server operations.
Partner with engineering and maintenance teams to ensure reliable connectivity between IT and OT systems.
Maintain compliance with security protocols, data handling standards, and corporate IT policies.
Support factory systems such as SCADA, PLCs, DCS, HMIs, and other industrial control platforms.
Collaborate with OT engineers to monitor and troubleshoot connectivity and data integration between IT and production systems.
Contribute to incident response, cybersecurity initiatives, and root cause analyses within industrial environments.

Requirements

Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
5+ years of hands-on IT operations, infrastructure, or technical support experience.
Strong knowledge of Windows environments, Azure services, and core networking concepts.
Experience with virtualization (Hyper-V, Azure HCI) and backup/disaster recovery systems.
Excellent problem-solving, customer service, and communication skills.

Technologies

Windows environments
Azure services
Hyper-V
Azure HCI
Windows Server
SCADA
PLC
DCS
HMIs

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20d ago

Help Desk Specialist

RETAIL SUCCESS LLC Overland Park, KS

Overland Park, KS

20d ago

$50k - $65k/yr Full time Active Directory Azure Cloud

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Job Description

Retail Success LLC seeks a dedicated Help Desk Specialist to deliver frontline IT support onsite in Overland Park, Kansas. This role covers hardware, software, network, and access issues for both hybrid and remote employees, with hands-on management of Microsoft 365, Azure Active Directory, and Intune along with end-to-end onboarding and offboarding.

Responsibilities

Provide Tier 1 and Tier 2 technical support for hybrid and remote staff to resolve hardware, software, network, and access-related issues.
Administer Microsoft 365 and Azure Active Directory user accounts, including permissions, licensing, and security policies.
Oversee onboarding and offboarding processes from provisioning access controls to device assignment.
Deploy and manage Windows endpoints using Microsoft Intune.
Configure device compliance policies, security baselines, and application deployments via Intune.
Configure and maintain internal workstations and laptops for employees.
Perform endpoint lifecycle management, including imaging, configuration, deployment, and hardware refresh coordination.
Maintain asset inventories for laptops, monitors, docking stations, and peripheral equipment.
Troubleshoot company internet services and general network connectivity issues.
Develop IT documentation, SOPs, and troubleshooting guides in Confluence.
Provide after hours on-call support for network emergencies as required.

Requirements

High School Diploma or equivalent and at least one relevant certification.
1–2 years of experience in a help desk, desktop support, technical support, or IT service desk role.
Working knowledge of Microsoft 365 end-user applications (Outlook, Teams, SharePoint, OneDrive).
Ability to diagnose and resolve common Windows 11 and macOS issues.
Working knowledge of Microsoft Azure and Active Directory user and account management concepts.

Technologies

Microsoft 365, Intune, Azure Active Directory, Azure, Active Directory
Windows 11, Windows 10/11, Windows Server (2019/2022), MacOS, Linux
PowerShell, Bash, Proxmox, Hyper-V, VMware
Confluence, Outlook, Teams, SharePoint, OneDrive

Benefits

Health insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
401(k)
Paid Time Off

Do You Enjoy?

Diagnosing and resolving technical issues from first report through final fix, owning the full problem lifecycle.
Maintaining systems and tools that enable the company to operate smoothly.
Developing deep expertise in Microsoft 365, Intune, and Azure and serving as a trusted resource for the team.

Why Is This a Great Opportunity for You?

You will be a visible, valued contributor from day one in a smaller IT team, not just a ticket in a large queue.
You will collaborate with software development, infrastructure, and operations teams where IT is integral to operations.
The role offers hands-on growth with Microsoft 365, Azure, and Intune, tools that are widely used in the industry.
Comprehensive benefits including health, dental, vision, disability, life insurance, 401(k), and paid time off.
Salary range is USD 50,000 to 65,000 annually, commensurate with education and related experience.

Work Location & Schedule

Full-time onsite role in Overland Park, KS, with potential occasional remote work based on performance and business need.
Candidates should reside in the Kansas City metro area or be willing to relocate prior to starting.
Availability for after-hours on-call support for network emergencies is required.

Education & Experience

High School Diploma or equivalent plus at least one relevant certification is required; an Associate degree or higher in IT or related fields and additional certifications are a plus.
1–2 years of experience in a help desk, desktop support, technical support, or IT service-desk role.

Required Technical Skills

Working knowledge of Microsoft 365 end-user applications (Outlook, Teams, SharePoint, OneDrive).
Demonstrated ability to diagnose and resolve common Windows 11 and macOS issues.
Working knowledge of Microsoft Azure and Active Directory concepts.

Desired Technical Skills

Experience with Microsoft Intune is preferred.
Administration of Microsoft 365 and Azure Active Directory.
Operating systems administration for Windows Server (2019/2022), Windows 10/11, MacOS; familiarity with Linux is a plus.
Networking knowledge including TCP/IP, DNS, DHCP, VPN and basic troubleshooting.
Scripting with PowerShell or Bash for automation; familiarity with virtualization (Proxmox, Hyper-V, VMware) is beneficial.

Other Competencies

Customer service orientation with patience and professionalism for users of varying technical skill levels.
Analytical problem solving to systematically diagnose issues and identify root causes.
Attention to detail in documentation, configuration, and security tasks.
Clear written and verbal communication for both technical and non-technical audiences.
Adaptability to shifting priorities in a dynamic environment and ability to move projects to completion.
Teamwork and collaboration across cross-functional teams.
Commitment to continuous learning and staying current with evolving technologies and IT best practices.
Integrity and confidentiality in handling sensitive data and system access.

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21d ago

Senior Help Desk Technician

M3 Networks Southlake, TX

Southlake, TX

21d ago

$55k - $75k/yr Full time Azure Business Systems Cisco

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Job Description

M3 Networks offers a flexible hybrid work environment in Southlake, TX, with a competitive salary of $55,000 – $75,000 per year and a comprehensive benefits package. Our culture emphasizes collaboration, proactive service, and steady growth. The Senior Help Desk Technician (Level 3) provides advanced troubleshooting, acts as an escalation point, and drives proactive service delivery through ConnectWise ticketing, automation, and reporting.

Responsibilities

Manage and document service tickets in ConnectWise Manage, with timely updates and a minimum of nine hours per day logged as Resolution Notes.
Leverage ConnectWise Automate to streamline repetitive tasks, run remote scripts, monitor networks, and implement proactive measures to reduce incidents.
Maintain frequent, professional client communication via ConnectWise, provide status updates, manage expectations, and address escalations promptly.
Install, configure, and troubleshoot on prem and cloud servers ( AWS, Azure ), virtualized environments ( Hyper-V, VMware ), and hybrid infrastructures.
Configure secure remote access solutions (VPN, RDP, MFA) and optimize firewall settings to ensure secure connections.
Implement and manage backup solutions using ConnectWise and third‑party tools, ensuring recovery plans meet RTO and RPO targets.
Provision and manage Microsoft 365 and Google Workspace accounts, troubleshoot mail flow, configure security settings ( SPF, DKIM, DMARC ), and assist with migrations and hybrid setups.
Implement anti phishing, anti spam, and compliance policies within Microsoft 365 Defender and similar tools to maintain secure communication.
Provide remote and onsite support for Windows and macOS, addressing hardware, software, and connectivity issues as needed.
Deploy and monitor endpoint protection and patch management to keep systems secure and compliant.
Design and maintain Hyper‑V and VMware environments, including high availability, load balancing, and performance tuning.
Configure and manage SAN, NAS and other storage solutions with data deduplication, encryption, and replication strategies.
Configure, manage, and troubleshoot firewall solutions (SonicWALL, Cisco, Fortinet) including SD‑WAN and VPNs.
Implement IDS/IPS, web filtering, and other modern security measures to strengthen network protection.
Optimize WAN performance, configure VLANs, and set QoS for voice and data traffic.
Manage public and hybrid cloud resources in AWS and Azure, focusing on cost optimization, scaling, and performance monitoring.
Use PowerShell and Python to automate tasks across Windows Server, Microsoft 365, and cloud platforms for efficiency.
Document configurations, changes, and troubleshooting steps comprehensively in ConnectWise and other systems.
Monitor and enforce regulatory compliance (HIPAA, GDPR) and internal security policies.
Provide regular client reporting on system health, incident response, and project status with clear optimization insights.
Provide 24/7 proactive monitoring and rapid response using RMM tools such as ConnectWise Automate.
Conduct network health checks, vulnerability assessments, and patch management to prevent downtime.
Own complex issues, perform root cause analysis, and implement long‑term fixes to reduce recurrence.
Engage with clients as a trusted advisor to align IT strategies with business objectives.
Support pre‑sales engineering by offering technical expertise, assessing requirements, and designing solutions.

Requirements

Expert proficiency with ConnectWise Manage and ConnectWise Automate.
Strong understanding of networking, server administration, and cloud platforms (Azure and AWS).
Knowledge of cybersecurity frameworks and best practices.
Exceptional project management skills with the ability to oversee technical projects from start to finish.
Excellent verbal and written communication for client‑facing interactions.
5+ years of experience in a Managed Service Provider or similar help desk environment.
Certifications such as CompTIA Network+ or Security+ or equivalent.
Proven track record of delivering technical solutions and maintaining high client satisfaction.

Technologies

ConnectWise Manage
ConnectWise Automate
AWS
Azure
Hyper‑V
VMware
VPN
RDP
MFA
Microsoft 365
Google Workspace
Microsoft 365 Defender
SonicWALL
Cisco
Fortinet
SAN
NAS
PowerShell
Python
Windows Server
IDS/IPS
Web filtering
SD‑WAN
VLAN
QoS

Benefits

Salary range: $55,000 to $75,000 annually, commensurate with experience
Health, dental, and vision insurance
Paid time off
401(k) and 401(k) matching
Flexible schedule
Referral program

Hiring Process

Submit your application
Video interview (about 20 minutes)
Technical assessment (30 minutes to 1 hour)
Receive and accept an offer

Work Location

Hybrid work arrangement with 80% remote and 20% onsite presence in Southlake, TX 76092.

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22d ago

Microcomputer Technical Support Specialist

Erie 1 BOCES West Seneca, NY 🇺🇸 Remote

West Seneca, NY

22d ago

$3,336 - $3,336/hr Full time Backup Cloud Computing Data Center

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Job Description

A West Seneca, NY based Microcomputer Technical Support Specialist role with an hourly rate of USD 3,336.

Responsibilities

Support the Senior MCTSS in managing the WNYRIC Remote Backup Service
Assist the Senior MCTSS in administering the WNYRIC Off-Site Cloud Backup Archive Service
Assist the Chief MCTSS and Senior MCTSS with operating WNYRIC's on-site data center facilities
Provide training to internal and external users on the WNYRIC Remote Backup Service and the WNYRIC Off-Site Cloud Backup Archive; training may occur remotely or on-site as directed
Ensure IT infrastructure is secure, backed up, and patched in accordance with testing procedures
Install and maintain server operating systems (Linux, Windows, and others) on physical datacenter hardware, on-premises virtual servers, and cloud environments
Install and maintain approved vendor-supplied software
Maintain accurate inventory records for datacenter equipment and virtual servers
Monitor datacenter supplies and report shortages to the supervisor
Maintain up-to-date infrastructure skills through training sessions, vendor conferences, and by consulting blogs and forums
Plan physical datacenter layouts, determine hardware placement and rack configurations with regard to power usage, fault tolerance, availability, and disaster recovery; route cables inside and between server cabinets
Maintain a valid driver’s license
Travel to datacenter sites as required and escort authorized users and vendors on site
Travel to school facilities where students, teachers, and administrators are present as needed
Coordinate with WAN team members for network configuration changes and to sustain optimal network performance
Submit firewall rule changes as needed for datacenter operations infrastructure and services
Coordinate with ServiceNow administrators to submit and maintain electronic forms required for datacenter operations
Utilize the ServiceNow ticketing system for incidents, infrastructure requests, and changes
Evaluate infrastructure technologies and provide recommendations to the supervisor
Develop and maintain documentation for datacenter operations infrastructure and services
Perform physical tasks such as keyboarding, lifting, and handling IT equipment weighing over 60 pounds
Accept other duties as assigned that align with the civil service job description for this title

Requirements

Bachelor’s degree with at least two years of computer programming experience, including a minimum of one year programming or maintaining vendor-supplied operating software
Associate’s degree in Data Processing, Computer Science, Business Administration or a related field plus four years of data processing experience, including two years of programming and at least one year programming or maintaining vendor-supplied operating software
High school diploma or equivalent with six years of data processing experience, including two years of programming and at least one year programming or maintaining vendor-supplied operating software
Equivalent combination of training and experience as defined by options A, B, and C
Two or more years of enterprise-level virtualization administration experience
VMware vSphere required; familiarity with Hyper-V or KVM platforms (VergeOS, Proxmox, HPE VM Essentials, etc.) is a plus
Two or more years of enterprise-level SAN and/or hyper-converged infrastructure administration experience
iSCSI required; NVMe-over-TCP and RoCE knowledge is a plus
Two years of physical datacenter administration (racking, power distribution, cable management)
Two or more years of Windows and Linux server administration in an enterprise environment
Enterprise backup software administration experience is a plus (Veeam and Cohesity)
Enterprise network switch management experience is a plus
Enterprise inventory, monitoring, and logging experience is a plus

Technologies

VMware vSphere
Hyper-V
KVM
VergeOS
Proxmox
HPE VM Essentials
iSCSI
NVMe-over-TCP
RoCE
Veeam
Cohesity
ServiceNow
Windows
Linux

Benefits

15 paid holidays per year
Generous paid personal and sick time
Generous paid vacation days
Premium health and dental plans with 85 percent employer contribution from E1B
Life insurance at no cost to employees
Flexible spending account (FSA) plan
Commitment to diversity, equity, and inclusion
NYS Retirement System
403b and 457 retirement plans

Job Qualifications

A) Bachelor’s degree from a regionally accredited or NYS registered institution with two years of computer programming experience, including at least one year programming or maintaining vendor-supplied operating software
B) Associate’s degree from a regionally accredited or NYS registered institution with four years of data processing experience, including two years of programming, and at least one year programming or maintaining vendor-supplied operating software
C) High school diploma or equivalent with six years of data processing experience, including two years of programming and at least one year programming or maintaining vendor-supplied operating software
D) An equivalent combination of training and experience as defined by (A) through (C)
Additional Qualifications: Two or more years of enterprise-level virtualization administration experience
VMware vSphere experience required; familiarity with Hyper-V or KVM platforms (VergeOS, Proxmox, HPE VM Essentials, etc.) is a plus
Two or more years of enterprise SAN and/or hyper-converged infrastructure administration experience
iSCSI experience required; NVMe-over-TCP and RoCE knowledge is a plus
Two years of physical datacenter administration (racking, power distribution, cable management)
Two or more years of Windows and Linux server administration in an enterprise environment
Enterprise backup software administration experience is a plus (Veeam and Cohesity)
Enterprise network switch management experience is a plus
Enterprise inventory, monitoring, and logging experience is a plus

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23d ago

IT Helpdesk Technician II

Fruth Group, Inc Yuma, AZ

Yuma, AZ

23d ago

$24 - $26/hr Full time Active Directory Cloud Platforms Connectwise

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Job Description

The IT Helpdesk Technician II provides mid‑level support within a managed services environment, escalating Tier I issues, conducting advanced troubleshooting and resolution, and contributing to documentation, mentoring, and client satisfaction.

Responsibilities

Act as escalation point for Tier I technicians
Perform advanced triage and root cause analysis
Own tickets through resolution and meet SLAs
Handle high-priority incidents professionally
Support desktops, servers, networks, and Microsoft 365
Troubleshoot Windows OS, Active Directory, Exchange Online
Support network infrastructure and backup systems
Support VPN, RDP, and remote access tools
Use PSA (ConnectWise Manage) for ticketing and time tracking
Use RMM tools (Datto RMM) for monitoring and automation
Maintain documentation in IT Glue or knowledge base
Create SOPs and knowledge articles
Communicate clearly with non-technical users
Provide timely updates and resolution expectations
Deliver remote and on-site support
Mentor Tier I technicians
Identify trends and improvement opportunities
Participate in training and team initiatives

Requirements

2–4+ years of IT support experience, preferably in an MSP
Strong troubleshooting skills across Windows and networking
Experience with Microsoft 365, Active Directory, DNS, DHCP
Familiarity with backup and disaster recovery solutions
Experience with PSA and RMM tools
Strong communication and customer service skills
Candidates must be located in the Yuma, AZ area to support on-site client needs

Technologies

ConnectWise Manage
Datto RMM
IT Glue
Windows OS
Active Directory
Exchange Online
Microsoft 365
DNS
DHCP
VPN
RDP
Remote access tools
PowerShell scripting
Hyper-V
VMware
Intune
macOS

Benefits

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
On-the-job training
Paid time off
Vision insurance
Employee assistance program
Retirement plan

Compensation

Pay Range: $24.00 – $26.00 per hour (depending on experience)

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1mo ago

Desktop Support/Help Desk Technician II

Catholic Charities Comm Phoenix, AZ

Phoenix, AZ

1mo ago Closed

$22+/hr Full time Active Directory Application Support Computer Skills

This position is no longer accepting applications (closed Jul 12, 2026).

Job Description

This onsite role supports Catholic Charities Comm staff by delivering desktop support and level 2 troubleshooting as part of the Help Desk team in Phoenix, Arizona.

Location

Phoenix, Arizona (onsite)

Compensation

Hourly wage: USD 22 per hour

Summary

The position provides desktop support and advanced troubleshooting to local and remote staff as part of the organization’s Help Desk operations.

Responsibilities

Deliver high quality customer service by assisting agency employees with technology challenges in a patient, empathetic, and clear manner.
Maintain HelpDesk phone coverage and respond to end-user inquiries promptly; manage tickets within defined timelines.
Troubleshoot complex hardware, software, and network connectivity issues and escalate highly difficult problems as needed.
Assess current systems and tools to suggest improvements that enhance usability and agency performance; develop SME expertise in designated systems.
Lead projects and initiatives as assigned.
Manage user access to agency resources, including network and folder permissions, email accounts, phone extensions and voicemail, cell phones, centralized print management, and badge access.
Install hardware and peripheral components such as monitors, keyboards, mice, drives, PCs, and related devices.
Deploy new and approved software packages and operating systems.
Clean, modify, and repair computer hardware including monitors, keyboards, and printers.
Train users on proper use of hardware and software.
Maintain accurate inventory records.
Act as the local point of contact for outside vendors performing on-site work.
Provide guidance, training, mentorship, and expertise to Level 1 Help Desk Technicians.
Promote ongoing commitment to excellence and continual quality improvement to ensure high service standards for staff and clients.
Perform other duties as assigned.

Requirements

Education / Background: High School Diploma or GED with 2+ years of field experience.
Job Knowledge: Strong customer service skills; experience with Egnyte, Active Directory, and/or Microsoft Hyper-V is a plus. Demonstrated advanced knowledge and support capability across two or more IT infrastructure domains (eg networking, cloud systems, data center, AD, Office applications).
Working Conditions / Physical Demands: Ability to stoop, bend, squat, sit on the floor, and move over uneven surfaces including stairs. Visual and auditory assessment of staff needs; may lift up to 40 pounds. Extensive keyboard use and data entry. Travel within the state required. Fine hand-eye coordination required.
Licenses / Certifications: Valid Arizona driver’s license, reliable transportation, and proof of registration/insurance. You must be 21 or older to drive on behalf of Catholic Charities. Level One Fingerprint Clearance or ability to obtain clearance; clearance must be maintained. A+ and Network+ certifications are preferred.

Technologies

Egnyte
Active Directory
Microsoft Hyper-V

Benefits

Medical
Dental
Vision
Basic Life
Short-Term Disability
Vacation
Sick Time
13 Paid Holidays
Flexible Spending Account (FSA)
403(b) + match
EAP
Pension Plan

Our Guiding Principles

Respect
Integrity
Accountability
Commitment
Quality

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1mo ago

Tier Three Technical Support

SAIC Aberdeen Proving Ground, MD

Aberdeen Proving Ground, MD

1mo ago Closed

$160k - $200k/yr Full time Docker End User Support Esxi

This position is no longer accepting applications (closed Jul 8, 2026).

Job Description

Senior Tier 3 Technical Support Analyst providing IT and communications systems support for C5ISR-QRC programs on-site at Aberdeen Proving Ground, MD.

Responsibilities

Deliver in-depth technical support to C5ISR TSIG Programs, including Picketline, TSPRING, and SCAMP.
Provide system and network support with advanced remote diagnostics and specialized tools to resolve anomalies.
Perform advanced troubleshooting of hardware and software issues.
Administer and manage administrator and service accounts.
Execute software and firmware updates and patching.
Troubleshoot existing data flows with external teams.
Assist in developing new data flows for emerging data and capability requirements.
Conduct system configuration management.
Identify and substantiate or rectify system deviations.
On-site, full-time work at Aberdeen Proving Ground, MD with a five-day workweek; shift changes may be required to cover off hours and weekends; may transition to 12-hour days with a shortened work week.

Requirements

Bachelor’s degree in Information Technology/Computer Science or equivalent technical field, or a Management/Leadership Degree with 14+ years of overall experience.
Minimum 5+ years of direct experience in IT or information assurance or equivalent relevant disciplines, including industry development contractor or DoD background.
Additional years of experience may substitute for a degree.
IAT II Level Certification in line with DoD 8570.
Relevant computing environment certifications (Linux+, Microsoft Windows Certified Administrator, Red Hat Certified Administration).
Experience with Windows OS and Linux; basic understanding of virtualization and containerization technologies (LKVM, ESXi, Hyper-V, Docker, Podman, Kubernetes).
TS/SCI Security Clearance is required to begin employment and to maintain employment on the contract; a current Counterintelligence (CI) polygraph or higher is also required.
Candidate must be a US citizen.
Dual citizenship is a disqualifier for this position.
Location: Aberdeen Proving Ground, MD (onsite).
Salary: USD 160,001 - 200,000 per year.