Printer Support

Printer Support Jobs

8 jobs found

Today

IT Support Specialist

City of Harrisonville Harrisonville, MO

Harrisonville, MO

Today

$21 - $34/hr Full time End User Support Hardware Support Help Desk Support

Apply Now

Job Description

City of Harrisonville is seeking an IT Support Specialist to join the onsite team in Harrisonville, Missouri. This role is the first point of contact for technical support, manages helpdesk tickets, and diagnoses hardware and software issues to keep the city’s IT infrastructure functioning. The position offers a competitive hourly pay range and a comprehensive benefits package designed to support you and your family.

Benefits

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Responsibilities

Serve as the first point of contact for helpdesk calls and tickets, delivering first‑level support to resolve technical issues
Document and track the status of all helpdesk requests and follow up to ensure timely resolution
Diagnose and resolve hardware and software problems on desktops and laptops
Perform basic network troubleshooting and escalate complex issues to higher-level support when needed
Install, configure, and maintain printers and related equipment
Provide excellent customer service to all staff with clear communication and a helpful attitude
Educate users on basic IT practices and self‑service options to improve IT literacy
Troubleshoot and resolve printer-related issues
Maintain accurate records of support requests, solutions, and equipment inventory
Develop and update user guides and technical documentation as needed
Assist with setup and deployment of new computers and IT equipment
Participate in ongoing training and professional development to stay current with technology trends and best practices
Perform additional duties as required and adhere to city and department policies

Requirements

High School diploma
Familiarity with basic computer hardware and software troubleshooting
Proficiency with Microsoft and a basic understanding of operating systems (Windows, Mac OS)
CompTIA A+ Certification or equivalent
A valid driver’s license upon hire

Technologies

Windows
Mac OS

Pay

Pay: $21.26 - $34.01 per hour

Work location

In person role based in Harrisonville, Missouri

View full job page →

Today

IT Support Specialist - Manufacturing Operations

Framebridge Inc Holyoke, MA 🇺🇸 Remote

Holyoke, MA

Today

$55k - $60k/yr Full time Barcode Scanner Cisco Meraki Control Systems

Apply Now

Job Description

Framebridge Inc is seeking an IT Support Specialist for Manufacturing Operations based in Holyoke, MA with remote options to deliver hands-on multi-site plant IT support, troubleshoot CNC hardware and devices, manage networks and systems, and lead IT projects and new plant openings.

Responsibilities

Deliver daily technical support to plant staff across multiple sites, on-site or remotely as required.
Diagnose and resolve issues across plant hardware and software, including Patriot CNCs, Gunnar CNCs, Zund CNCs, Mat Caption machines, engravers, wide-format printers, barcode scanners, and VoIP phones.
Monitor network connectivity, Wi-Fi, and VoIP systems to minimize downtime; coordinate outages or repairs with vendors.
Administer and scale the Mobile Device Management system for secure device deployment, patching, and lifecycle management.
Log, triage, and resolve tickets in the ticketing system; document solutions in a shared knowledge base to improve consistency.
Provide training to plant staff on basic troubleshooting, POS procedures, and IT policies.
Lead and contribute to IT projects such as hardware refreshes, software rollouts, security upgrades, and automation initiatives.
Configure IT equipment and infrastructure for plant openings, relocations, and renovations.
Coordinate with external vendors for hardware procurement, installation, and managed services.
Provide backup support to the Retail Operations IT team during peak periods and special projects.
Assist Corporate IT with equipment ordering, configuration, and software access provisioning as needed.
Travel to each plant site to foster relationships with the supported operations teams.
Assess current plant IT infrastructure and identify top three opportunities to reduce downtime.
Define a baseline ticket response SLA and begin tracking performance against it.
Own at least one active IT project and drive it through to completion.

Requirements

Minimum three years of IT support experience in a multi-site environment such as manufacturing or retail.
Strong working knowledge of Windows and macOS, mobile device support, and network troubleshooting (TCP/IP, VPN, routers, Wi-Fi).
Practical experience with ticketing systems and remote support tools.
Excellent interpersonal and communication skills, comfortable collaborating with non-technical teammates.
Ability to prioritise tasks, multitask, and travel between plant locations as needed.
Associate or Bachelor’s degree in IT, Computer Science, or a related field, or equivalent hands-on experience.

Technologies

Windows
macOS
Patriot CNCs
Gunnar CNCs
Zund CNCs
Mat Caption machines
Engravers
Wide-format printers
Barcode scanners
VoIP phones
Mobile Device Management (MDM)
TCP/IP
VPN
Routers
Wi-Fi
Kandji
Jamf
Intune
Google Workspace
Google Admin
FreshService
TeamViewer
Cisco Meraki
Shopify POS

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
PTO
Employee discount

Reporting To

Sr. IT Support Specialist – Manufacturing Operations

Compensation

Salary: USD 55,000 – 60,000 per year, plus benefits including medical, dental, vision, 401(k), PTO, and employee discount.

View full job page →

Today

IT Support Specialist (Level 2)

Wedgewood Pharmacy Swedesboro, NJ

Swedesboro, NJ

Today

$28 - $30/hr Full time Active Directory Computer Skills Device Management

Apply Now

Job Description

The IT Support Specialist (Level 2) role provides frontline technical support for hardware, software, network, and peripheral issues, along with onboarding and device maintenance, on site in Swedesboro, NJ for Wedgewood Pharmacy.

Responsibilities

Deliver frontline technical assistance by handling service tickets and in person requests for hardware, software, networking, and peripheral concerns.
Diagnose and resolve problems with desktops, Active Directory, Office 365, network connectivity, printing, and file sharing.
Image, deploy, maintain, and repair PCs, laptops, iPads, and other end user devices.
Support new hire onboarding by creating user accounts, assigning permissions, and configuring equipment.
Install, configure, and maintain printers, copiers, scanners, and other IT peripherals while collaborating with the IT team on more complex issues.

Requirements

High School diploma or equivalent is required; an Associate or Bachelor’s degree is preferred.
At least three years of hands‑on experience supporting desktop and infrastructure services.
Strong working knowledge of Windows 11, Microsoft 365, Active Directory, PC imaging, and basic IP networking.
Experience working in an IT ticketing environment and handling multiple service requests in a fast paced setting.
Hands-on experience deploying and supporting Apple devices, including iPads and iPhones, with knowledge of iOS profile management and troubleshooting.
Experience supporting printers and peripheral devices; familiarity with Zebra, Honeywell, and HP laser printers is a plus.
Proven ability to troubleshoot hardware, software, and connectivity issues independently with minimal supervision.
Experience supporting users in pharmacy, warehouse, manufacturing, or other operational environments is highly preferred.
Microsoft Certified Professional (MCP), A+, or related certifications are advantageous, though practical experience is valued over formal credentials.
Self-starter with strong communication skills and a customer-first mindset.
Flexibility to provide occasional evening or weekend support when business needs require.
Excellent attention to detail and the ability to thrive in a fast-paced environment.
Collaborative attitude and a commitment to team success and delivering exceptional end-user support.

Technologies

Windows 11
Microsoft 365
Active Directory
PC imaging
IP networking
iOS profile management
Zebra printers
Honeywell printers
HP laser printers

Benefits

Comprehensive medical, dental, and vision coverage
Flexible Spending Accounts
401(k) with company contribution
Company-paid life and disability insurance
Voluntary insurance options
Generous PTO package
Tuition reimbursement

The Basics

Location: Swedesboro, NJ
Job Type: Full-Time
Schedule: Monday–Friday, 7:00 AM – 4:00 PM, with flexibility to support weekends as needed
Compensation: $28.00 – $30.00 per hour, based on experience and qualifications
Benefits: Comprehensive medical, dental, and vision coverage, Flexible Spending Accounts, 401(k) with company contribution, company-paid life and disability insurance, voluntary insurance options, generous PTO package, and tuition reimbursement

How You’ll Make an Impact

Provide frontline technical support by addressing service tickets and on-site requests for hardware, software, networking, and peripheral issues.
Troubleshoot and resolve issues with desktops, Active Directory, Office 365, network connectivity, printing, and file sharing.
Image, deploy, maintain, and repair PCs, laptops, iPads, and other end-user devices.
Assist with new hire onboarding by setting up user accounts, assigning permissions, and configuring equipment.
Install, configure, and maintain printers, copiers, scanners, and other IT peripherals while coordinating with the IT team to resolve more complex technical challenges.

What We’re Looking For

High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum of three years of hands-on experience supporting desktop and infrastructure services.
Strong working knowledge of Windows 11, Microsoft 365, Active Directory, PC imaging, and basic IP networking.
Experience working within an IT ticketing environment and managing multiple service requests in a fast-paced setting.
Hands-on experience deploying and supporting Apple devices, including iPads and iPhones, with knowledge of iOS profile management and troubleshooting.
Experience supporting printers and peripheral devices; familiarity with Zebra, Honeywell, and HP laser printers is a plus.
Proven ability to troubleshoot hardware, software, and connectivity issues independently with minimal supervision.
Experience supporting users in pharmacy, warehouse, manufacturing, or other operational environments is highly preferred.
MCP, A+, or related certifications are a plus, but practical experience is valued over formal credentials.
Self-starter with excellent communication skills and a customer-first mindset.
Flexibility to provide occasional evening or weekend support when business needs require.
Strong attention to detail and the ability to thrive in a fast-paced environment.
Collaborative mindset with a commitment to team success and delivering exceptional end-user support.

What You’ll Love About Wedgewood

Competitive compensation and comprehensive benefits.
Opportunities for growth and internal career advancement.
A supportive, team-first culture where your contributions matter.
The chance to use technology to improve animal health each day.
Ongoing learning opportunities to expand technical skills into server and network administration.

Why We Do What We Do

Wedgewood Pharmacy emphasizes purposeful work. Each prescription you help prepare, support, or deliver contributes to the health and well-being of animals. The company remains dedicated to fostering a workplace where staff feel supported, included, and valued.

Our Commitment To Inclusion

Wedgewood Pharmacy is an equal opportunity employer committed to building a diverse and inclusive workplace where everyone can thrive.

View full job page →

1d ago

IT Support Analyst

ABARTA Coca-Cola Beverages Cleveland, OH

Cleveland, OH

1d ago

Full time Application Support Cloud Platforms Customer Support

Apply Now

Job Description

IT Support Analyst delivering Tier 1 and Tier 2 IT support for ABARTA Coca-Cola distribution centers across PA, OH, and WV, primarily based in Cleveland, OH, with some travel and occasional after-hours/weekend work.

Responsibilities

Serve as the first point of contact for end users' technical issues via phone, email, chat, or ticketing system.
Perform initial triage, troubleshooting, and resolution of incidents and service requests.
Log, categorize, and prioritize tickets in the ticketing system.
Provide remote support for hardware, software, network, and mobile issues.
Escalate unresolved or complex issues to Tier 2 or higher support levels.
Provide onsite support and assist other IT team members with remote site technical support for desktops, laptops, and peripherals.
Diagnose and resolve complex issues related to OS, applications, and basic networking.
Install and maintain workstations, printers, and mobile devices.
Imaging, deployment, and re-imaging using standard tools.
Support Honeywell warehouse handheld devices, CT45s, CK67s, and barcode scanners.
Provide printer support for Xerox office printers and Brother label printers.
Manage tickets to ensure timely resolution and SLA compliance.
Maintain accurate IT asset inventory.
Participate in on-call rotation.
Support IT projects and deployments.

Requirements

Associate degree in IT or equivalent experience.
3–5+ years of IT support experience as a Tier 1 or 2 Analyst.
Strong customer service and communication skills.
Experience with Windows 11 and hardware and software troubleshooting.

Technologies

Windows 11
Intune
Autopilot
Honeywell CT45
Honeywell CK67
Xerox printers
Brother label printers
Barcode scanners

Location

Cleveland, OH (onsite)

About ABARTA Coca-Cola Beverages

ABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages sharing ideas in a supportive environment, growing professionally, maintaining a healthy work/life balance, and interacting with all levels of the organization.

Additional Information

Applicants must submit to a background verification process prior to commencing employment. The pre-employment process may include drug screening and driving records evaluation, conducted to determine eligibility for this position.
ABARTA Coca-Cola Beverages, LLC is an Equal Opportunity employer.

View full job page →

3d ago

Help Desk Technician

BRS Jacksonville, FL

Jacksonville, FL

3d ago

Full time Application Support End User Support Hardware Support

Apply Now

Job Description

The Help Desk Technician role with Vista Defense Technologies supports the Naval Hospital in Jacksonville, FL on site. The position centers on printer and device troubleshooting, Windows support, ticketing workflows, and handling basic network issues.

Responsibilities

Expertise in printer functions and connectivity with hands-on troubleshooting of printing and scanning devices, including networked multifunction devices (MFDs) such as Xerox models.
Experience using trouble ticket systems such as NHJ Trouble Ticket System or Remedy (or equivalent), with thorough documentation within the system.
Proficiency with Windows 11 and familiarity with current Windows versions, maintaining awareness of future Windows releases as they become available.
Knowledge of email, encryption, and mobile device support for Apple iOS, Android, and BlackBerry platforms.
Ability to maintain an accurate hardware and accessories inventory and communicate program needs to the Contracting Officer Representative (COR).
Experience with software suites including Microsoft Office and Adobe, maintaining current knowledge of future releases.
Foundational networking understanding, including troubleshooting network and cable connectivity with Fluke equipment.
Experience with installation and troubleshooting of IP cameras.
Certifications and education: Current Security+ CE (enrolled in CEP) certification.
Must meet at time of award and maintain all Information Assurance Training (IAT) Level II requirements as outlined in the Information Assurance/ Cyber Security Workforce Improvement Program.

Requirements

Two years of experience with basic troubleshooting of mobile computing devices, including tablet PCs, notebook PCs, BlackBerry devices, Android devices, and Apple devices.
Experience with Juniper Virtual Private Network (VPN) or similar VPN program, including troubleshooting VPN connections.
Experience using remote support tools such as Dameware or Hyena.
SECRET security clearance and CompTIA Security+ are required for consideration.
Must hold a current Security+ CE certification (enrolled in CEP) prior to accepting employment with Naval Hospital Jacksonville.

Technologies

Windows 11
NHJ Trouble Ticket System
Remedy
Fluke equipment
IP cameras
Microsoft Office
Adobe
Apple iOS
Android
BlackBerry
Xerox MFDs
Dameware
Hyena
Juniper VPN

Benefits

Paid holidays
Paid time off including sick and vacation leave
Medical insurance
Dental insurance
Vision insurance
Flexible spending accounts
Short-term disability
Long-term disability
Company-paid life insurance
401(k) with company match and discretionary profit sharing
Tuition reimbursement

View full job page →

9d ago

Customer Service/Help Desk - MSP

Acordis International Corp Hollywood, FL

Hollywood, FL

9d ago

$15 - $17/hr Full time Customer Service Customer Support End User Support

Apply Now

Job Description

This front-line MSP Help Desk role provides first-level technical support for copier and printer issues, manages ticketing, and coordinates with field technicians to ensure service quality.

Responsibilities

Provide first-level support for copier, printer, and Managed Print Services customer issues
Open, monitor, update, and close service tickets in the company ticketing system
Dispatch and coordinate service calls with field technicians
Monitor printer and copier alerts and proactively respond to low toner or service notifications
Assist customers with basic troubleshooting for printing, scanning, connectivity, paper jams, toner issues, and common copier/printer errors
Escalate unresolved technical issues to senior technicians or management
Track, route, and redirect service requests to the appropriate resources
Maintain accurate customer records, meter readings, and service documentation
Follow up with customers regarding ticket status, service completion, and satisfaction
Apply strong customer service skills and maintain solid customer relationships
Ensure proper recording, documentation, and closure of all tickets
Coordinate toner and supply requests with logistics and warehouse personnel
Assist with meter collection processes and billing-related information when necessary
Generate activity reports and communicate recurring equipment or customer issues to management
Stay current with copier/printer models, software updates, and MPS procedures
Occasionally assist with toner deliveries or support-related site visits

Requirements

High School Diploma or GED required
Minimum one (1) year of customer service, help desk, dispatch, or related experience preferred
Experience working in a copier, printer, Managed Print Services (MPS), or office technology environment is a plus
Strong communication and organizational skills
Ability to multitask and prioritize in a fast-paced environment
Strong customer service and problem-solving skills
Basic understanding of printers, copiers, scanning, and networking concepts
Working knowledge of Microsoft Office applications
Ability to learn ticketing systems, monitoring tools, and remote support applications
Professional phone etiquette and strong written communication skills
Ability to work independently and as part of a team

Technologies

Microsoft Office applications
e-automate
Printanista
Meter collection software
Printer monitoring systems
Ticketing systems
Monitoring tools
Remote support applications

Benefits

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Preferred Qualifications

Experience with Xerox and HP printers and copiers
Experience with dispatching field technicians
Knowledge of print management or MPS environments
Familiarity with meter collection software and printer monitoring systems
Basic networking knowledge including IP addresses and printer connectivity
Experience troubleshooting printing and scanning issues
Understanding of toner and supplies management processes
Experience using help desk or ERP systems such as e-automate, Printanista, or similar platforms

Experience

Customer service: 2 years (Preferred)

Work Location

In person
Hollywood, FL (onsite)

Job Type

Full-time

Pay

$15.00 - $17.00 per hour

View full job page →

28d ago

Technical Support Specialist

Equity Staffing Group La Crosse, WI

La Crosse, WI

28d ago

$22 - $24/hr Full time Active Directory End User Support Hardware Support

Apply Now

Job Description

Equity Staffing Group is seeking a Technical Support Specialist for an on-site role in La Crosse, Wisconsin. The position provides hands-on technical assistance for computers, workstations, printers, and related resources, delivering end-user support by phone and on-site within a 24/7 Help Desk environment, with on-call coverage. The compensation ranges from USD 22 to 24 per hour and the designated education requirement is an Associates Degree.

Responsibilities

Handle Help Desk requests received by phone or email in a 24/7 environment, diagnosing and resolving issues.
Configure and sustain hardware and software assets, including computers, printers, copiers, faxes, scanners, and projectors.
Educate end users on solutions for various hardware and software problems.
Assist staff with installing, configuring, and ensuring ongoing usability of desktops, laptops, peripherals, and software, following applicable standards.
Escalate unresolved items to appropriate personnel to achieve resolution.
Install and maintain printers and scanners.
Prepare new computers by connecting keyboard, mouse, and monitor and verifying proper operation and software installation.
Diagnose and resolve computer software and hardware problems.
Provide software application support to end users by telephone or on-site.
Communicate effectively in both written and spoken form.
Perform related duties as required.

Requirements

Associates Degree with at least 6 months of experience in a desktop support environment, or 2 years of IT field work/military experience with a High School Diploma / GED.
At least 6 months of experience working with Microsoft Office to assist end users with hardware and software issues.
United States Citizenship.
Willingness to work 1st or 2nd shift and at least one weekend day per week.
Experience using a ticketing system such as ServiceNow or ServiceDesk.
Ability to present ideas in user-friendly language.

Technologies

ServiceNow
Service Desk
Windows 10
Mac IOS
PC Imaging Technology - FOG
Microsoft System Center
Active Directory
Microsoft Office 2016
Citrix Gateway
GlobalProtect
Dell Laptops
Xerox Printers/Copiers

Job Summary

This role delivers day-to-day technical support for computers, workstations, laptops, printers, and other related computing resources, along with software application support to end users via telephone or onsite on-call assistance.

Certifications

CompTIA A+ or CompTIA Network+
ServiceNow and Service Desk ticketing/tracking system
Windows 10
Mac IOS
PC Imaging Technology - FOG
Microsoft System Center
Active Directory
Microsoft Office 2016
Citrix Gateway
GlobalProtect
Dell Laptops
Xerox Printers/Copiers
#indmnit

View full job page →

1mo ago

IT Support Technician / Help Desk

Unifeyed LLC West Chester, PA

West Chester, PA

1mo ago Closed

$50k - $50k/yr Full time Application Support Computer Skills Customer Service

Printer Support Jobs

Get Printer Support Jobs alerts