California

Support Jobs in California

314 jobs found

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Today

Information Technology Help Desk Specialist

MRK Property Management LLC El Segundo, CA

El Segundo, CA

Today

$63k - $75k/yr Full time Active Directory End User Support Hardware Support

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Job Description

MRK Property Management LLC is hiring an on-site Information Technology Help Desk Specialist in El Segundo, CA to support end users and help keep company systems running smoothly.

Responsibilities

Model company mission and values in daily work
Deliver first-level IT help desk support by evaluating, prioritizing, and managing incoming inquiries
Research, diagnose, and troubleshoot system, equipment, and service issues; provide accurate solutions
Respond in a timely manner to address help desk requests and other operational technology concerns
Record, document, follow up, and close all help desk tickets and inquiries
Track and route unresolved issues; escalate to the next support level as needed
Monitor systems and software to proactively spot issues, resolve problems, and help prevent repeat occurrences
Recommend internal process and procedure improvements for software, hardware, and other technical enhancements
Update and maintain databases for users, customers, vendors, and other parties while ensuring data integrity and accuracy
Assist with training current users and onboarding new team members on software and IT processes
Maintain an accurate hardware inventory: stocking, organizing, documenting, and obtaining user agreements for assets
Set up equipment for new team members according to position requirements
Support IT with setup and installation of new computers, software, and equipment for new sites as needed
Intake and deploy hardware including stocking, imaging, configuring, and delivering desktops, laptops, and peripherals
Improve skills over time by staying current with market trends and internal processes
Work directly with the IT team for continued learning and skill development
Provide excellent customer service through various communication methods to build strong relationships with team members and vendors
Perform additional duties as assigned

Requirements

Bachelor’s degree in computer science, information technology, or equivalent experience
Proven experience providing help desk support to non-technical users
Professional IT certification credentials encouraged
Intermediate working knowledge of MS Server 2019/2022/2025
Advanced working knowledge of Windows 11
Intermediate working knowledge of Office Applications for O365 and Active Directory services
Intermediate knowledge of TCP/IP, DHCP, and DNS
Proficiency in iOS and Android mobile operating systems
Proficiency in English
Excellent written and verbal communication skills
Working knowledge of help desk management software and remote access applications
Advanced troubleshooting, analytical thinking, and multi-tasking skills
Experience provisioning and configuring Windows computers for a domain environment
Experience setting up IT infrastructure in a physical location including cable management, workstation setup, and network connectivity
Intermediate knowledge of configuring managed switches
Strong organizational skills for maintaining computer inventory and stocking supplies
Ability to work in a fast-paced, action-oriented environment
Ability to travel up to 10% of the time

Technologies

MS Server 2019
MS Server 2022
MS Server 2025
Windows 11
Office Applications for O365
Active Directory services
TCP/IP
DHCP
DNS
iOS
Android
Help desk management software
Remote access applications
Managed switches

Benefits

Full medical, prescription, dental and vision benefits
Company-paid life and AD&D insurance
Company-paid short-term and long-term disability
401(k) retirement plan with company match
Paid time off, accrued based on years of service
Supplemental insurance for employees and families
Employee Assistance Program for confidential counseling
Additional paid day off to provide community or charitable services
Paid holidays, approximately fourteen (14) per year
Peace of mind and a great working environment

Company Values

Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
Serve the Community: give back and pay it forward
Drive to Achieve: ambition and determination; we can achieve anything we can imagine
Purpose Over Pride: collaboration, thoughtful listening, and respect guide how we work with each other

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Today

IT Support Technician

Flex LTD San Jose, CA

San Jose, CA

Today

$39 - $54/hr Full time Active Directory End User Support Hardware Support

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Job Description

Flex LTD offers a strong benefits package and a structured IT support environment based in San Jose, CA (onsite). As the IT Support Technician, you will report to the IT Supervisor and support end users with day-to-day technology needs, while installing and maintaining desktop and laptop hardware and software and keeping PC assets organized and up to date.

Responsibilities

Install, repair, and perform preventative maintenance on personal computer systems and related components.
Provide first-line technical support for end users covering computers hardware and software, printers, and network connectivity.
Install software, patches, and updates on desktops and laptops.
Troubleshoot software and hardware failures, and identify network problems tied to desktop or laptop end-user systems.
Assist the Network Administrator/Analyst with end-user network-related issue troubleshooting.
Configure cellular phones for end users to meet corporate specifications.
Support software selection by helping determine suitable applications for user requirements.
Manage required printer supplies (excluding paper).
Install and maintain desktop/laptop hardware and software, and keep accurate asset tracking for supported PCs in Deskside (both physical and logical).
Maintain accurate tracking of all assets supported by Deskside.
Interact with vendors to facilitate repairs for hardware such as printers, laptops, and desktops.

Requirements

Associate degree preferred, or equivalent experience and training.
Typically requires a minimum of 8 years of related experience.
Working knowledge of PC architecture.
Advanced knowledge of Windows 10 and Windows 11.
Working knowledge of Active Directory, Mac OS, Android, and iOS.
Advanced knowledge of imaging processes used for PC deployment in standard environments.
Demonstrates advanced technical skills that may be used to conduct on-the-job training and guide other associates.
Highly skilled with the ability to move between shifts, products, and applications.
Demonstrates advanced technologies and functional techniques, improving processes.
Initiative to resolve problems and develop recommendations.
Microsoft Certified Systems Engineer is a plus.
Resolutions may impact the BU, Region, or corporate level.
May provide guidance to other non-exempt personnel.

Tools and Technologies

Windows 10
Windows 11
Active Directory
Mac OS
Android
iOS

Compensation and Schedule

$39–$54 per hour

Location: San Jose, CA (onsite)

Relocation: Not eligible

Sponsorship available: No

Benefits

Full range of medical, dental, and vision plans
Life Insurance
Short-term and Long-term Disability
Matching 401(k) Contributions
Vacation and Paid Sick Time
Tuition Reimbursement

Application Deadline

Applications will be accepted for at least five days following the job posting start date and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date: 10-21-2026

Job Posting End Date: 10-26-2026

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Today

IT Support Specialist

Verda Palo Alto, CA 🇺🇸 Remote

Palo Alto, CA

Today

$43 - $51/hr Full time Application Support Computer Skills Desktop Support

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Job Description

Verda is hiring an IT Support Specialist to deliver secure, hands-on support as the first point of contact for internal IT needs.

Responsibilities

Provide timely, high-quality IT support to employees globally for hardware, software, accounts, and access
Set up, configure, maintain, and troubleshoot laptops, mobile devices, peripherals, meeting-room equipment, and office technology
Serve as the on-site IT presence for the Palo Alto office, including support for new-office and workplace technology as the US team grows
Support onboarding, offboarding, and role changes, including device provisioning and access requests
Assist with security for identity and access management by ensuring appropriate permissions to systems and tools
Troubleshoot issues across operating systems, networks, collaboration tools, VPNs, printers, and SaaS applications
Maintain accurate asset inventory, device records, and support documentation
Escalate complex problems to the right teams while maintaining clear communication and follow-up
Spot recurring issues and improve support processes, documentation, and self-service guidance
Support implementation of IT security practices across devices, accounts, and employee workflows

Requirements

Experience in IT support, service desk, workplace technology, or a similar hands-on IT role
Proven ability to support end users in a fast-moving international environment
Hands-on experience with laptops and operating systems (macOS/Windows/Linux)
Experience with identity and access management, including user accounts, groups, permissions, and multi-factor authentication
Familiarity with SaaS and collaboration tools such as Google Workspace, Microsoft 365, Slack, and video-conferencing tools
Networking fundamentals for troubleshooting connectivity, Wi-Fi, VPN, DNS, and access-related issues
Methodical troubleshooting approach: gather information, test systematically, document findings, and communicate clearly
Strong written and verbal communication skills in English (additional languages are a plus)
High ownership, attention to detail, and good judgment on when to stop and escalate
Comfort working on-site and supporting office-based employees directly

Technologies

macOS, Windows, Linux
Google Workspace, Microsoft 365
Slack
VPNs, Wi-Fi, DNS
Video-conferencing tools
SaaS applications

Benefits

Cash and equity compensation plus local benefits
40+ nationalities, including 6 different ones on the management team

Nice to Have

Experience with endpoint-management tools
Familiarity with IT asset-management, ticketing, or knowledge-base systems
Experience supporting employees across multiple offices, countries, or time zones
Exposure to basic security operations, endpoint security, device compliance, or access reviews
Experience using AI tools to improve support workflows, documentation, or repetitive tasks

Practicalities

Location: Palo Alto, CA (remote); travel within the Bay Area required
Work mode: Remote, with Bay Area travel
Employment type: Full-time and permanent
Pay: USD 43–51 per hour, depending on experience

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Today

IT Support Specialist

LA Clippers Los Angeles, CA

Los Angeles, CA

Today

$30 - $35/hr Full time Active Directory Application Support Azure Active Directory

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Job Description

The IT Support Specialist role at the LA Clippers supports internal employees and event staff to keep IT equipment, services, and identity access running reliably. This full-time position is based onsite in Inglewood, CA, providing hands-on help for NBA games, concerts, and corporate functions, while following an ITIL Service Management Framework.

You will troubleshoot and maintain enterprise technology across devices and platforms, handle live event technology readiness, and document work through a ticketing system. The schedule may vary to ensure coverage across office locations and event days.

What You’ll Do

Provide technical assistance to employees through in-person, phone, and remote support channels.
Troubleshoot hardware, software, and network issues across Windows, macOS, and mobile devices.
Support enterprise applications, collaboration tools such as Microsoft 365, and VPN connectivity.
Log incidents, service requests, and resolutions in the ticketing system for efficient tracking.
Train employees on basic IT procedures, security best practices, and self-service tools.
Onboard new employees by provisioning accounts, email, system access, and IT equipment.
Offboard departing employees by revoking access, collecting assets, and ensuring proper data retention.
Maintain user roles, group memberships, and permissions as job functions change, while adhering to security policies.
Maintain accurate IT asset inventory (laptops, desktops, peripherals, and mobile devices), including assignments, returns, and decommissioning.
Coordinate hardware repairs, replacements, and warranty claims with vendors.
Support IT procurement by evaluating hardware needs and recommending solutions that comply with device standards.
Manage user accounts and permissions using Active Directory, Azure AD, and other identity management platforms.
Implement and enforce Multi-Factor Authentication (MFA) policies and handle password reset procedures.
Provide onsite technical support during live events, including basketball games, concerts, and corporate functions.
Perform pre-event technology checks and support setup, testing, and breakdown of event technology equipment.
Troubleshoot real-time technology issues during events to minimize downtime, and escalate critical issues with vendors and internal teams.
Contribute to the creation and maintenance of IT checklists focused on completeness and accuracy.
Participate in post-event reviews to share lessons learned from a technology perspective.

Requirements

Associate’s degree in Computer Science or Information Technology, or equivalent work experience.
2 to 3 years of enterprise technology experience.
Experience with remote desktop support tools and ticket management tools.
Experience with imaging computers.
Autopilot and Jamf experience is a plus.
Strong communication skills in both verbal and written forms for technical and non-technical partners.
Ability to work a flexible schedule to support event coverage and team coverage across office locations.
CompTIA A+ certification is a plus.

Technologies

ITIL Service Management Framework
Microsoft 365
VPN
Windows, macOS
Active Directory, Azure AD
Multi-Factor Authentication (MFA)
Autopilot, Jamf

Compensation and Classification

$30.00-$35.00 per hour
Position is non-exempt

Benefits

Medical, Dental and Vision plans
401(k) plan with company contribution
Wellbeing Allowance of up to $1,000 per year
Paid vacation and sick time
Paid parental leave
Flexible Spending Accounts (Medical and Dependent Care)
Company-paid Long Term Disability insurance
Company-paid Life and AD&D Insurance
Voluntary Life Insurance options for employee, spouse and children
Employee Assistance Program
Mind health support via Modern Health and Headspace

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Today

Technical Support Engineer

Nova Ltd. Fremont, CA

Fremont, CA

Today

$120k - $135k/yr Full time Customer Support Field Engineer Hardware Support

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Job Description

The Technical Support Engineer role at Nova Ltd. provides field and customer support for Nova products in Fremont, CA (onsite). This position combines hands-on service work with escalation handling, performance data analysis, and customer training across installations, repairs, upgrades, and service readiness.

Key Responsibilities

Deliver field engineer and customer support through technical problem solving, diagnosis, repair, installation, modification, and system upgrades, including customer training.
Manage escalations and critical customer situations successfully.
Serve as the primary interface between the factory, field team, and customers for collection and analysis of system performance and reliability data, including system tracking and customer satisfaction information.
Coordinate service activities with field teams and customers to maximize system tool uptime and overall performance.
Collect, prepare, and formally communicate routine data analysis and quality metrics to the field, customers, and headquarters on a daily, weekly, monthly, and other required cadence.
Collaborate with field support, engineering, and operations to provide feedback on serviceability, reliability, ease of installation and upgrades, and other tool-related quality metrics and issues.
Report design, reliability, and maintenance issues to engineering.
Create, edit, and review technical field and training materials and documentation.
Support beta programs at customer sites and at headquarters.
Develop technical training programs and classes and deliver training to field personnel and customers, including mentoring and on-the-job training for new team members.

Requirements

Ability to work effectively across a multifunctional team, including Field Teams, Engineering, Operations, Tech Support, Applications, Marketing, and Sales.
Excellent problem-solving skills.
Strong analytical abilities, data analysis, and diagnostics experience.
Excellent written and oral communication skills.
Excellent knowledge of semiconductor technical support requirements and field service processes and procedures.
Strong project and time management skills.
Excellent customer relations and communications skills.
Excellent escalation management skills.
Training development and delivery experience.
New product introduction management experience.
Manual and physical labor is required, including the ability to bend, crawl, and work around systems within semiconductor manufacturing facilities.
Ability to lift, carry, and move job-related items.
Ability to travel globally as needed, with estimated travel time of at least 30% of the year.
Bachelor’s degree or equivalent.
Minimum of one year of experience in a semiconductor manufacturing service or technical support role, or equivalent experience in a similar technical business such as an analytical instrument capital equipment organization.
Semiconductor metrology equipment or related equipment manufacturing experience is beneficial.

Compensation

Pay range: USD 120,000 - 135,000 per year (DOE).

Technology and Technical Knowledge

Technical Support Engineers must understand and demonstrate knowledge across varied technologies and multiple disciplines, including:

Ion optics
Mass spectrometry
X-ray photoelectron spectroscopy
Secondary ion mass spectrometry
High voltage and low voltage electronics
Mechanical systems
High vacuum systems
Power systems
Various software operating systems and applications

Additional Role Capability Requirements

Demonstrated capability in project management, escalation management, and service-perspective management of new product introduction (NPI) programs.
Experience in technical training development and delivery, including development of service support documentation, processes, and procedures.
Ability to interface with multifunctional groups to support successful installation, qualification, maintenance, and repair of Nova products at factory locations or customer sites while meeting both customer and Nova expectations.

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1d ago

Tier 1 IT Help Desk Technician Temporary

CERTIFIED AVIATION SERVICES LLC Ontario, CA

Ontario, CA

1d ago

$30+/hr Full time Active Directory Application Support Cloud Device Management

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Job Description

CERTIFIED AVIATION SERVICES LLC is hiring a temporary Tier 1 IT Help Desk Technician to support employees across multiple states. This on-site role in Ontario, CA focuses on first-level, endpoint-level assistance, with most troubleshooting delivered remotely using established support and monitoring tools.

At this tier, the work centers on diagnosing common Windows workstation and laptop issues, helping users with everyday software and connectivity problems, and maintaining clear documentation in the organization’s ticketing system. When issues go beyond approved Tier 1 scope, you will escalate them to senior IT staff.

Responsibilities

Deliver first-level technical support to employees across geographically dispersed office locations.
Diagnose and resolve common Windows workstation, laptop, and peripheral issues using remote management and support tools.
Troubleshoot basic software, connectivity, printing, email, and Microsoft Office application issues.
Help users with password resets, account access, and routine login problems in line with security procedures.
Use remote monitoring and management (RMM) platforms to access endpoints, diagnose issues, and perform approved corrective actions.
Support routine workstation maintenance, including assistance with software installation and application configuration.
Record technical issues, troubleshooting steps, and resolutions in the organization’s ticketing or support tracking system.
Communicate clearly and professionally with end users by telephone, email, or remote support sessions.
Escalate unresolved or advanced technical issues to senior IT staff when appropriate.
Follow established IT security policies, support procedures, and organizational standards.

Requirements

Prior experience providing basic IT help desk, desktop support, or similar technical assistance.
Working knowledge of Windows 10 and Windows 11.
Familiarity with Microsoft 365 applications, including Outlook, Word, Excel, and Teams.
Basic understanding of computer hardware, printers, network connectivity, and common workstation issues.
Experience using remote desktop, remote access, or endpoint management tools.
Ability to troubleshoot technical problems logically and follow documented procedures.
Strong verbal and written communication skills.
Patience and professionalism when assisting users with varying technical experience.
Ability to work independently while recognizing when escalation is needed.
CompTIA A+ certification or equivalent practical experience.
Experience with remote monitoring and management (RMM) platforms.
Familiarity with Microsoft Active Directory, Microsoft Entra ID, or Microsoft Intune.
Experience supporting users across multiple offices or geographic locations.
Familiarity with help desk ticketing systems.

Technologies

Windows 10, Windows 11
Microsoft 365, Outlook, Word, Excel, Teams
Remote monitoring and management (RMM), remote desktop, remote access, endpoint management tools
Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune

Work Environment & Schedule

On-site in an office environment.
Reports to a central office, with the majority of technical support delivered remotely to employees working in offices across multiple states.
Primarily focused on endpoint-level troubleshooting and user assistance.
Advanced network administration, server management, and infrastructure engineering are outside the normal Tier 1 scope and will be escalated.
Standard business hours.

Location: Ontario, CA (onsite)

Compensation: USD 30 per hour

Position Type: Temporary

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1d ago

Help Desk Technician

Phoenix Business Consulting Fairfield, CA

Fairfield, CA

1d ago

$24 - $26/hr Full time End User Support Help Desk Software Help Desk Support

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Job Description

Phoenix Business Consulting is hiring an onsite Help Desk Technician in Fairfield, CA. This role supports computer users by taking phone and email incident intake, troubleshooting issues, managing tickets, and following up to ensure timely, high-quality service. If you enjoy solving problems, documenting clearly, and helping healthcare environments run smoothly, this position offers a structured, customer-focused workflow and room to improve systems, processes, and standards.

Compensation: $24.00 - $26.00 per hour
Schedule: 40.0 hours per week
Work location: In person (Fairfield, CA)

Responsibilities

Answer incoming Helpdesk calls from computer users and respond appropriately to support needs.
Analyze call details to understand the nature, importance, and urgency of each problem.
Document calls and service requests accurately in a problem-tracking database system and an Incident Management application.
Resolve called-in problems directly when possible, or assign them to the appropriate in-house staff member or outside vendor.
Create and route trouble tickets, including assigning appropriate due dates and providing the caller a trouble ticket number when needed.
Monitor Helpdesk email and voicemail on an hourly basis as defined by departmental policies and procedures.
Log Helpdesk emails from the email queue, create trouble tickets, and monitor Self Service requests.
Ensure customer contact information stays current in Incident Management.
Answer frequently asked questions and update the knowledgebase as needed.
Triages requests, escalates according to procedure, follows up with support staff, logs resolutions, confirms customer satisfaction, and closes calls or requests.
Analyze and resolve issues remotely when possible, then escalate and close according to departmental guidelines.
Provide and promote superior customer service at all times.
Monitor applications, systems, interfaces, networks, and computer room equipment for errors or potential problems.
Maintain an asset management database for all IT-maintained hardware per department policy.
Assist with change practices for desktop software and hardware, including evaluation, testing, and implementation of new or upgraded items.
Occasionally work in the field on end-user community maintenance such as replacing phone cords, clearing printer errors, and disconnecting or reconnecting equipment.
Recommend and participate in implementation of changes to policies, procedures, protocols, and PC standards to improve efficiency and cost effectiveness.

Requirements

Technical aptitude and experience with a wide range of PC and network-based information systems.
Excellent problem-solving skills to interpret user-reported issues and assign responsibility to the most appropriate technical resources.
Excellent communication skills, both oral and written, for working with computer users, IT staff, and vendors.
Strong customer service, technical, analytical, and organizational skills.
Ability to organize, prioritize, and manage multiple tasks under pressure while maintaining a positive, professional approach.
Commitment to service excellence, including professionalism, customer focus, compassion, strong listening, and a warm demeanor.
Empathy, optimism, resourcefulness, and cultural competency in interactions with others.
Openness to learning new things and collaborating with others in a team environment.
Demonstrated ability to operate effectively in the unique complexities and challenges of a healthcare environment.
Ability to work under pressure with speed and accuracy.