SupportJobs.io - Jobs in tech/customer support.

Latest Jobs

2d ago

Technical Support Specialist IAT I

Cherokee Federal Beale Air Force Base, CA

Beale Air Force Base, CA

2d ago

$60k - $68k/yr Full time Desktop Support End User Support Hardware Support

Apply Now

Job Description

At Beale Air Force Base in California, Cherokee Federal is seeking a Technical Support Specialist IAT I to support day-to-day IT operations and financial application administration. In this onsite role, you will help keep workstation environments secure and operational while assisting with the installation, troubleshooting, and continuity planning needed for mission-critical financial systems.

Role Focus

This position performs primary computer systems administration and financial systems application administration at Beale Air Force Base. Duties include installing, maintaining, and troubleshooting workstation, network, telecommunications, and financial applications, with attention to governance and compliance requirements.

Key Responsibilities

Install, configure, and maintain staff workstations across locations in accordance with prescribed governance.
Apply patch updates and configuration changes to support workstation security and functionality.
Participate in annual training and serve as the Information Assurance Officer (IAO) for the Comptroller Units.
Identify and report network issues or outages to the network help desk for resolution.
Provide hardware and software acquisition recommendations based on IT needs and resources analysis.
Maintain an inventory of printer consumables and keep print devices operational, including toner replacement.
Advise management on current communication and IT technology available through Air Force procurement channels.
Serve as Portal and SharePoint content administrator.
Act as Equipment Custodian and Telephone Control Operator (TCO).
Install, maintain, and troubleshoot financial applications including ABSS, AFM, DEAMS, and DTS.
Support Financial System Administrators (FSAs) with application upgrades and maintenance.
Develop continuity procedures for financial applications using MS Office Suite.
Facilitate collaboration among ACC FSAs by maintaining SharePoint and other platforms for sharing financial application materials.
Maintain telecommunications operability, including iPhones, VoIP phones, VTC systems, and other devices.
Add, move, upgrade, or patch PCs and peripheral equipment.
Perform other job-related duties as assigned.

Required Qualifications

High School Diploma required.
1–3 years of experience in Information Assurance (IA) technology or related fields.
IA Technician (IAT) Level I Security+ CE certification required.
Proficiency in Microsoft Office Suite, MS Windows, and MS Teams.
Ability to lift and carry at least 40 pounds.
Must pass pre-employment qualifications of Cherokee Federal.
Must be a U.S. Citizen.
Position requires an active Secret clearance.
Work includes prolonged sitting and computer use, with occasional need to stand or move about the office for extended periods.

Technologies and Tools

ABSS, AFM, DEAMS, DTS, IAPS
MS Office Suite, MS Windows, MS Teams
SharePoint
VoIP phones, VTC systems, iPhones, Portal

Compensation and Benefits

Salary range is USD 60,000 - 68,000 per year.

Up to a 6% 401(k) company match.
Paid time off and paid holidays.
Medical, dental, and vision insurance with prescription drug coverage.
Basic life and AD&D insurance, plus supplemental life options.
Short-term and long-term disability coverage.
Employee Assistance Program (EAP).
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Professional development, training, and certification support.
Voluntary benefits including accident, critical illness, and identity theft protection.

Additional Details

Location: Beale Air Force Base, California, United States (onsite)
Experience required: 1 years (minimum)
Supervisory responsibilities: None (no supervisory/management authority)
Work environment: Primarily in a climate-controlled environment
Preferred qualifications: Familiarity with Air Force (AF) and Department of Defense (DoD) financial systems and IT equipment accountability programs preferred
Prepared date: 11/3/2026

Government Contract Restrictions and Background Requirements

Cherokee Federal requires candidates to provide documentation that they are U.S. citizens or legal permanent residents in order to qualify for this government contract.
Many roles require access to government buildings or military installations and candidates must pass pre-employment qualifications of Cherokee Federal.
This position is subject to pre-employment drug testing, and Cherokee Federal maintains a drug-free workplace.
This position may be contingent upon successful completion of a background investigation.

View full job page →

2d ago

Technical Support Engineer - GIS

Schneider Electric Fort Collins, CO

Fort Collins, CO

2d ago

$86k - $130k/yr Full time Application Support Customer Support Esri

Apply Now

Job Description

The Technical Support Engineer - GIS role at Schneider Electric is focused on supporting a GIS software solution for internal and external customers. In Fort Collins, Colorado, you will investigate and resolve complex client issues while collaborating with development and subject matter experts.

Onsite Location

Fort Collins, CO (onsite)

Salary

USD 86,400 - 129,600 per yearly

Education

A Bachelor of Science degree in CS or CIS is preferred.

Responsibilities

Provide technical assistance with supported software for internal and external clients.
Troubleshoot possible software bugs with subject matter experts and log software bugs with the development team.
Report client functionality requests or software change requests to the development team.
Maintain a knowledge base of resolution paths and known issues accessible to both internal teams and external clients.
Provide proactive communication with clients, account managers, and project managers.
Assist in monitoring the Technical Support forum and the website.
Perform other responsibilities as assigned.

Requirements

Bachelor of Science degree in CS or CIS preferred; relevant job experience will also be considered in lieu of a degree.
Understanding of coding principles, with the ability to read and understand code.
Ability to work effectively in a dynamic, fast-paced environment.
Excellent analytical, problem-solving, and research skills.
High professionalism in oral and written communication.
Independence and self-motivation, with a team player mindset and a people-oriented personality.
Ability to interact professionally with peers, management, and other departments.
Experience with GIS software, especially Esri-based solutions.
Experience supporting cloud environments, particularly Microsoft Azure, as well as on-premises infrastructure (a plus).
Expertise using applications and tools to support and troubleshoot network performance and infrastructure issues (a plus).
Prior experience writing code (a plus).

Technologies

GIS software
Esri
Microsoft Azure

Benefits

Medical (with member reward points), dental, vision, and basic life insurance
Benefit Bucks
Flexible work arrangements
Paid family leaves
Well-being programs
12 holidays per year
15 days of paid time off per year
401(k) with match
Base salary and incentives
Company share ownership
Performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera
Volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits

What’s In It For You

Meaningful work where technical expertise directly supports customer success.
Growth opportunities in a specialized technical field with continuous learning.
A supportive team environment focused on innovation and collaboration.
Exposure to advanced technologies and challenging problem-solving scenarios.

View full job page →

2d ago

Cooling Technical Support Specialist

Schneider Electric Buffalo, NY

Buffalo, NY

2d ago

$54k - $82k/yr Full time Liquid Cooling Specialist Technical Support

Apply Now

Job Description

Join Schneider Electric’s Buffalo, NY team providing technical support for mission-critical liquid cooling systems.

Responsibilities

Deliver technical support to customers and field service technicians via phone, email, and the Case Management/CRM system
Receive, create, document, and triage technical support cases
Review equipment serial numbers and case history to identify existing or related issues
Verify customer entitlement and SLA status to determine support and parts coverage
Troubleshoot liquid cooling and electro-mechanical equipment using alarms, operating data, electrical schematics, drawings, and information from the field
Walk customers and technicians through logical troubleshooting steps and corrective actions
Identify parts and components needed to support equipment repairs
Escalate complex technical issues to Advanced Technical Support, Engineering, Quality, or other appropriate internal resources
Coordinate with Dispatch when field service support is required, providing case details and technical information for handoff
Maintain accurate case notes, customer communications, troubleshooting details, and status updates
Contribute to Knowledge Articles, troubleshooting guides, service bulletins, and other technical documentation
Collaborate with cross-functional teams including Dispatch, Field Service, Advanced Technical Support, Engineering, Quality, Training, Sales, and others as needed
Participate in occasional site visits and hands-on training to strengthen product knowledge and troubleshooting skills
Maintain knowledge of current and new liquid cooling products

Requirements

Strong technical troubleshooting and problem-solving skills
Knowledge of liquid cooling, HVAC/R, electro-mechanical equipment, controls, or similar technical systems
Ability to troubleshoot equipment remotely by asking effective diagnostic questions and interpreting technical information
Ability to read electrical schematics, product drawings, and technical specifications
Working knowledge of single-phase and three-phase electrical systems
Familiarity with pumps, heat exchangers, controls, sensors, valves, actuators, and fluid systems
Strong customer service, communication, and documentation skills
Ability to clearly explain technical instructions to people with varying experience levels
Ability to manage multiple cases and competing priorities
Sound technical judgment, including recognizing when issues require escalation
Ability to work independently and collaboratively in a technical support environment
Associate degree or technical training in HVAC/R, electrical, mechanical, controls, electronics, or a related discipline preferred, or an equivalent combination of education and relevant experience
3+ years of experience in HVAC/R, field service, technical support, or a similar technical troubleshooting role preferred
Experience troubleshooting electrical and mechanical equipment and reading electrical schematics
Experience with HVAC/R and single-phase and three-phase power
Liquid cooling, mission-critical cooling, or data center experience preferred
Experience with CRM, case management, or service management systems is a plus

Technologies

Case Management/CRM system
CRM

Benefits

Medical (with member reward points)
Dental
Vision
Basic life insurance
Benefit Bucks
Flexible work arrangements
Paid family leaves
Well-being programs
12 holidays per year
15 days of paid time off per year
Base salary
Short-term incentives
Company share ownership
401(k) with match
Volunteer leave
Programs with the Schneider Electric Foundation
Youth education initiatives
Military leave benefits

Work Location and Travel

Office-based role in Buffalo, NY with regular attendance required
Reports to the Technical Support Manager
Support is primarily provided from the Buffalo office via phone, email, and the Case Management/CRM system
Occasional travel may be required for field exposure, product familiarization, training, and technical development
Not intended for routine onsite service or field escalation coverage
Travel expected up to approximately 25% annually

Salary

USD 54,400 - 81,600 per year

View full job page →

2d ago

Advanced - Cooling Technical Support Specialist

Schneider Electric Buffalo, NY 🇺🇸 Remote

Buffalo, NY

2d ago

$86k - $130k/yr Full time Cooling Systems Customer Support Data Center Liquid Cooling

Apply Now

Job Description

Join Schneider Electric as an advanced remote technical support specialist supporting mission-critical liquid cooling systems in demanding data center environments. This U.S.-based role combines complex troubleshooting with real impact, backed by competitive compensation, flexible work arrangements, and strong benefits including medical, dental, vision, life insurance, and retirement matching.

What you’ll do

Serve as an advanced technical resource for mission-critical liquid cooling systems, taking ownership of complex escalations that require deeper product and troubleshooting knowledge.
Support customers, Core Technical Support, and Field Service teams using advanced diagnostics to resolve liquid cooling and electro-mechanical issues.
Perform root-cause analysis by reviewing alarms, operating data, electrical schematics, system performance, case history, and technical documentation.
Use the Case Management/CRM system to document troubleshooting, manage case activity, communicate updates, track ownership, and maintain accurate records through resolution.
Provide remote technical guidance for fault isolation and troubleshooting activities led by customers and field personnel.
Provide technical guidance for system startup, commissioning, and deployment activities.
Identify and recommend parts and components needed for repairs and technical resolution.
Collaborate with teams across Engineering, Quality, Training, Dispatch, Field Service, and Sales to resolve customer and product issues.
Create and improve Knowledge Articles, troubleshooting guides, service bulletins, procedures, and other technical documentation.
Apply lessons learned from real-world incidents to recommend improvements to products, manuals, troubleshooting methods, and support processes.
Support technical training for customers, Technical Support teams, and Field Service personnel.
Maintain expertise in new products, known issues, and evolving liquid cooling technologies.
Participate in a 24/7/365 on-call rotation to provide advanced after-hours technical support when scheduled.
Complete occasional customer site or company facility visits for product exposure, training, technical observation, or complex issue support when appropriate (travel up to approximately 25% annually).

What you bring

Strong HVAC/R, refrigeration, chiller, liquid cooling, mission-critical cooling, or related technical expertise.
Advanced troubleshooting capability and a methodical approach to complex problems.
The ability to work beyond alarms or symptoms to determine the underlying root cause.
Strong knowledge of electrical and electro-mechanical systems, including single-phase and three-phase power.
Ability to confidently read and interpret electrical schematics, technical drawings, sequences of operation, and technical specifications.
Familiarity with pumps, heat exchangers, controls, sensors, valves, actuators, and fluid systems.
Ability to troubleshoot remotely by asking the right technical questions and converting field information into an effective troubleshooting path.
Strong technical judgment, including knowing when to involve Engineering, Quality, or other specialized resources.
Strong written, email, and verbal communication skills to explain complex concepts clearly to customers and technicians with different experience levels.
Strong documentation and case-management habits, with extensive experience working in a Case Management/CRM system and maintaining ownership through resolution.
Ability to work independently in a remote environment while collaborating closely across technical teams.
Availability to participate in a 24/7/365 on-call rotation, including nights, weekends, and holidays when scheduled.
Associate degree or technical training in a related discipline is preferred, or an equivalent combination of education and relevant technical experience.
5+ years of experience in technical support, HVAC/R, mission-critical cooling, Field Service, or a similar advanced troubleshooting role.
Demonstrated experience troubleshooting electrical, mechanical, controls, and electro-mechanical systems, including reading and interpreting electrical schematics for single-phase and three-phase systems.
Experience with liquid cooling, chillers, or mission-critical cooling systems is highly desirable, and experience supporting data centers or mission-critical environments is preferred.
Experience in advanced technical support, complex troubleshooting, or technical escalation is preferred.
CRM/case management/service management system experience is a plus.

Compensation and benefits

Pay range: USD 86,400 - USD 129,600 per year (base pay and short-term incentives).
Medical, dental, vision, and basic life insurance (with member reward points).
Benefit Bucks.
Flexible work arrangements.
Paid family leaves.
Well-being programs.
12 holidays per year and 15 days of paid time off per year.
Competitive pay and programs including base salary, incentives, and company share ownership.
401(k) with match.

Schedule, reporting, and work details

You will report to the Technical Support Manager.
This is a U.S.-based remote role. The majority of support is delivered through phone, email, the Case Management/CRM system, and other technical support tools.
This position is not intended to provide routine Field Service or preventive maintenance coverage.
Occasional travel may be required up to approximately 25% annually for product exposure, training, technical observation, or complex issue support.
Participation in a 24/7/365 on-call rotation is required when scheduled.

View full job page →

2d ago

Senior Specialist, Technical Support Engineer (Wideband Global SATCOM)

L3Harris Technologies Colorado Springs, CO

Colorado Springs, CO

2d ago

$73k - $135k/yr Full time Senior Engineering Support Hardware Support

Apply Now

Job Description

Senior Specialist, Technical Support Engineer for Wideband Global SATCOM will support WSOC mission operations across multiple satellite communications sites in Colorado Springs.

Responsibilities

Supervise and report on hardware installation and maintenance, technical support, software upgrades, and configuration management for multiple SATCOM and DATACOM systems supporting WSOC missions
Supervise and report WSOC hardware installation and maintenance, technical support, and software upgrades for the co-located WSOC Modernized Earth Terminal (MET)
Provide technical support for the Replacement Radio Frequency Interconnection Subsystem (RRFIS)
Provide technical support for the Replacement Patch and Test Facility (RPTF)
Provide technical support for the Replacement Satellite Configuration Control Element (RSCCE) L-Band Conversion System (RLCS)
Draft policy for tracking facility-related work orders
Draft policy for direct coordination and interface with civilian public works representatives, along with support organizations and/or contractors
Draft policy for Preparations submittals, including work statement and justifications tracking
Serve as the point of contact for policy and rendering services based on contract work statements
Serve as the point of contact for fabrication and implementation of corrective measures related to maintenance, repairs, and equipment
Maintain records, plans, and drawings for building alterations and additional space requirements, including preparation and submission of Requests for Work Authorization (RWA)
Deliver a monthly report representing all sites

Requirements

Active DoD Top Secret clearance
Bachelor’s Degree plus minimum 6 years of relevant experience
Alternative: Graduate Degree plus minimum 4 years of related experience
Alternative: minimum 10 years of prior related experience in lieu of a degree
1 year of relevant experience or education in communication principles and SATCOM theory
3 years of operational experience with Commercial or Military SATCOM systems
Relative knowledge of intelligence capabilities, processes, and tasking mechanisms to support Government efforts for performance of SATCOM Interference tasks
CompTIA Security+ (or higher) certification

Preferred Additional Skills

Experience with SATCOM apportionment planning and allocation processes, including ground, space, and control networks, and operational control of sub-networks for apportioned SATCOM resources
Experience developing, planning, operating, controlling, and/or managing military or commercial SATCOM systems and software, including:
- DoD Teleports and Gateways
- Service Teleports and Gateways
- Commercial Teleports and Gateways
- Satellite Communications Operations Centers and/or Watch Offices

Job Details

Location: Colorado Springs, CO (Onsite)
Schedule: On-Site, 5/8 schedule
Salary: USD 73,000 - 135,000 per year
Job code: 47189

Benefits

Health and disability insurance
401(k) match
Flexible spending accounts
EAP
Education assistance
Parental leave
Paid time off
Company-paid holidays

View full job page →

2d ago

Technical Support Engineer

NetApp Morrisville, NC

Morrisville, NC

2d ago

$125k - $135k/yr Full time Cifs Customer Support Hardware Support

Apply Now

Job Description

This role provides technical support to customers and partners by diagnosing, troubleshooting, repairing, and debugging NetApp products, including complex escalations that go beyond first-line support. The position also supports knowledge sharing and occasional technical training, with additional value placed on an interest in AI and comfort using AI-driven tools.

Location and Work Model

Location: Morrisville, North Carolina, United States
Work model: Hybrid

Most roles include some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Compensation

Target salary range: USD 125,000 - 135,000 per year

Role Responsibilities

Resolve technical issues that remain unresolved by initial NetApp product support.
Collaborate with other NetApp Technical Support teams and escalate complex cases to Engineering.
Create knowledge base articles to document information and best practices.
Develop deep expertise across NetApp ONTAP architecture, including Core, Hardware, WAFL, NAS, SAN, and Performance.
Troubleshoot challenging technical problems while prioritizing excellent customer service.
Report design and reliability problems or code issues to software engineering.
Occasionally design and deliver technical training or brown-bag sessions.

Required Qualifications

Minimum 10 years in a similar technical support role.
Communication skills: Good written and verbal communication skills, plus strong interpersonal and customer service skills for high-stress and/or ambiguous situations.
Ability to coordinate and collaborate with other GEO peers.
Strong aptitude for learning new technologies and applying them in a customer-facing environment.
Ability to follow standard engineering principles and practices.
Creative approach to problem solving.
Understanding of AI tools, systems, and practices.
Willingness to work weekend night shift for Fri, Sat, and Mon to manage high critical or Priority customer calls and cases handled through queues.
Education: Bachelor’s degree in Engineering or Computer Science, or equivalent experience.

Technologies and Tools

NetApp ONTAP, WAFL, NAS, SAN
iSCSI/FC, NFS, CIFS/SMB
Object storage (S3), TCP/IP, VLANs, routing
VMware, Container Storage, Hyper-V, XenServer
UNIX/Linux, Microsoft Windows
Oracle, SAP, Microsoft Exchange, Microsoft SQL Server
Snapshot/ShadowCopy technology
AI-driven tools
Additional listed cloud concepts: Blob, EBS

Preferred Technical Skills

Data Protection & Backup Expertise: Enterprise backup tools, replication technologies, backup strategies, and recovery concepts.
Storage Systems: NetApp ONTAP architecture, Core, hardware, SAN (iSCSI/FC), NAS (NFS, CIFS/SMB), and object storage (S3).
Networking Fundamentals: TCP/IP, VLANs, and routing.
Virtualization & Platform Integration: VMware and Container Storage.
Cloud & Hybrid Storage: General knowledge of cloud concepts including S3, Blob, EBS.
Operational & Troubleshooting Skills: Root cause analysis across storage, network, and backup layers, plus performance analysis.

Additional Exposure

UNIX/Linux configuration, administration, and technical support.
Microsoft Windows environment configuration, system administration, and technical support.
Interoperability of enterprise applications such as Oracle, SAP, Microsoft Exchange, and Microsoft SQL Server with storage systems and solutions.
Server and desktop virtualization solutions including VMware, Hyper-V, and XenServer.
Backup solutions involving enterprise applications.
Snapshot/ShadowCopy technology.

Benefits

Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off (PTO)
Various Leave options
Performance-Based Incentives
Employee stock purchase plan
Restricted stocks (RSUs)

Job Category and Identifier

Job Category: Customer Support
Job ID: 136593-en_US

AI Disclosure

For select roles, some stages of the hiring process may use artificial intelligence tools to help evaluate applications and candidate selection.

How to Apply

Applications are reviewed only if submitted through NetApp’s company website.

View full job page →

2d ago

Technical Support Engineer

Energy Maintenance Technologies Ltd Winter Springs, FL

Winter Springs, FL

2d ago

Full time Business Systems Computer Skills CRM

Apply Now

Job Description

The Technical Support Engineer role at Energy Maintenance Technologies Ltd is based onsite in Winter Springs, FL, bridging customers, sales, product engineering, and EMT’s technical service offering for test and measurement instrumentation.

Key Responsibilities

Serve as the first point of contact for product-related technical enquiries, troubleshooting, and support requests from internal teams, distributors, and end users.
Provide timely, professional technical assistance by investigating customer issues, documenting outcomes, resolving where possible, and escalating appropriately.
Develop and maintain strong customer relationships through responsive support, technical competence, and a service-focused approach.
Collaborate with sales, engineering, and service colleagues to address technical challenges and identify ways to improve the customer experience.
Provide technical guidance to help customers use EMT products correctly, safely, and effectively.
Deliver product demonstrations, technical presentations, and post-sale user training for customers, distributors, and prospective clients.
Adapt training content and delivery to match differing requirements, technical abilities, and applications.
Support customers in building the knowledge and confidence needed to operate EMT instrumentation effectively.
Assist with customer product evaluations and trials by providing technical guidance, monitoring performance, and supporting successful outcomes.
Collect customer feedback and share relevant findings internally to support continuous improvement of products and service.
Assess returned equipment, identify potential faults, and determine appropriate maintenance or repair actions.
Perform first-line, return-to-base maintenance, calibration, inspection, and initial fault assessment in line with established procedures.
Maintain accurate records covering maintenance activities, calibration results, equipment status, and corrective actions.
Coordinate with internal technical specialists when faults or servicing requirements need further investigation or escalation.
Support consistent delivery of product quality, reliability, and service standards.
Work with the Sales team to provide technical input into customer proposals, quotations, cost estimates, tender responses, and bid documentation.
Provide application-specific technical advice to support customer needs and assist with selecting appropriate EMT products.
Support business development activities by participating in customer meetings, industry conferences, exhibitions, seminars, and related events as required.
Maintain up-to-date customer and technical support activity records in the company’s CRM and business systems.
Document and follow through on customer enquiries, product issues, and service activities appropriately.
Use relevant business applications, including Sage and Monday.com, to support communication, workflow management, and reporting.
Prepare technical reports, training documentation, service records, and other materials as required.

Required Qualifications

Bachelor’s degree or equivalent qualification in a STEM discipline.
Previous experience in technical product support, instrumentation, equipment maintenance, application engineering, or a related technical, customer-facing environment.

Required Skills

Ability to understand technical products, investigate problems methodically, and communicate technical information clearly to different audiences.
Strong interpersonal and communication skills to establish credibility, build relationships, and deliver consistently high customer service.
Confidence to deliver product demonstrations, explain technical concepts, and provide effective user training.
A structured, detail-oriented approach to managing technical enquiries, service activities, documentation, and competing priorities.
Proactive, self-motivated, results-oriented working style with ownership of tasks through to completion.
Ability to collaborate across sales, engineering, service, and other internal functions in a dynamic environment.
Competence in Microsoft Office (Word, Excel, Outlook, PowerPoint) and ability to learn new business systems.
Willingness and ability to travel for customer visits, training, exhibitions, and other business activities as required.
A valid driving licence suitable for the role’s travel requirements.

Technologies

Sage
Monday.com
Microsoft Office (Word, Excel, Outlook, PowerPoint)
CRM

Benefits

Competitive salary, paid monthly on the 25th.
20 Days PTO plus 11 National Holidays (Paid).
Paid time off

Desirable Skills and Experience

Electrical testing, high-voltage equipment, electrical safety, or power engineering.
Gas detection, gas analysis, gas handling, or scientific measurement instrumentation.
Hands-on experience with automation hardware and software, including MODBUS communications, SCADA systems, physical property sensing technologies, and HMIs.
Ability to read, interpret, and review electrical schematics, mechanical drawings, and technical documentation.
Familiarity with engineering design software such as SolidWorks.
Experience delivering technical training, product demonstrations, or customer application support.
Experience with equipment inspection, calibration, maintenance, fault-finding, or repair.
Familiarity with CRM platforms, ERP systems, or workflow management tools.