This part-time field role combines in-home sales with hands-on tech support, requiring daily travel to customer residences on site in Pensacola, FL, along with a paid training program and a Serve, Solve, Sell approach to customer interactions.
Responsibilities
- Engage customers in the field using the Serve, Solve, Sell framework to guide interactions.
- Complete paid training to prepare for independent field work.
- Meet customers at their homes, places of work, or other convenient locations.
- Pre-schedule engagements to achieve and exceed sales targets.
- Deliver outstanding service throughout each interaction, keeping the customer first.
- Apply technical expertise to diagnose and resolve issues, presenting clear solutions for customers with varying levels of tech knowledge.
- Ensure customers leave with a workable resolution and a product aligned with future tech needs.
- Recommend products from Asurion’s expanding lineup to provide tailored solutions.
- Listen actively to uncover needs and position products accordingly.
- Utilize strong negotiation and communication skills to close appropriate sales.
- Consistently apply the Serve, Solve, Sell model in field interactions.
Requirements
- Comfortable working in a sales environment with target-based goals.
- A valid driver’s license and a clean driving record with at least one year of driving experience.
- Ability to provide proof of valid car insurance (Manhattan is excluded).
- A personal vehicle (motorcycles are not included); travel up to 120 miles one-way.
- Flexibility to work a varied five-day week, including evenings, weekends, and holidays.
- A personal cellphone to stay connected on the job.
- Comfortable working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- An open-minded, learn-any-skill mindset with broad career potential.
- Outgoing personality with enjoyment of direct human interaction.
Benefits
- Base hourly rate guaranteed for all hours worked, with bi-weekly pay and early access to earned pay.
- Uncapped commissions based on sales performance, paid bi-weekly.
- Mileage reimbursement according to IRS guidelines, paid weekly.
- Monthly phone stipend of 35 dollars.
- Three weeks of paid training focused on your success.
Pay Rate
$22.05 per hour, plus mileage reimbursement, a phone stipend, and sales commissions.
Part-Time Schedule
- Afternoon and evening availability is required for this role.
- Typically, schedules run five days with shifts from 4:05 PM to 9:00 PM, end times varying by customer needs.
- In select markets, a flexible 4+ day option may be available. This option requires at least 25 hours per week across four days, with at least one weekend day (Saturday or Sunday) and shifts between 12:05 PM and 9:00 PM. Start times can be as late as 4:00 PM, with work required until 9:00 PM on scheduled days.
Schedule Availability
Schedule availability is essential for this role. Please review the above details before applying.
About the Role
We are seeking In-Home Sales and Tech Support professionals to operate during peak hours. This entry-level position is suitable for individuals beginning their careers who enjoy talking with people and want hands-on sales experience.
Here’s What You Can Expect To Do
As a Field Sales Representative, you will be on the front line assisting customers with the Serve, Solve, Sell approach. You will begin with paid training to enable independent field work.
Get to Know Us
Asurion is a global technology solutions leader with a culture that values employees at every level. Our products and services serve more than 350 million customers worldwide. Our interactions emphasize listening to customer needs, providing accurate information, and acting with integrity to serve, solve, and sell.
Health and Safety Measures
Employee health and safety are a top priority. Meeting customers at their homes enhances the customer experience, and we take steps to ensure all employees feel safe performing their duties.
Industry Description
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