In-Home Sales & Tech Support (Part Time)

Part-time in-home field role in Cleveland, OH, focused on Serve, Solve, Sell with paid training, base pay plus commissions, mileage reimbursement, and a phone stipend.

Responsibilities

• Be on the front lines helping customers through the Serve, Solve, Sell™ approach as a Field Sales Representative.
• Complete paid training to prepare you for independent field work.
• Meet customers in-home, in-office, or wherever they are; pre-schedule interactions to meet and exceed sales targets.
• Deliver exceptional customer service throughout every interaction, prioritizing the customer.
• Apply your expertise to address and resolve tech issues, presenting clear solutions for customers at any level of technical know-how.
• Ensure customers leave with a workable resolution and a product that supports their future tech needs.
• Leverage Asurion’s product lineup to present tailored solutions for customers.
• Listen actively to uncover needs and position products that address them.
• Utilize strong negotiation and communication skills to pivot smoothly and close the right sale.
• Engage in ongoing coaching and mentoring to support growth and maintain confidence in tech-savvy expertise.

Requirements

• Comfortable working in a sales environment with clear targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (Manhattan excluded).
• Personal vehicle (excluding motorcycles). Travel up to 120 miles one-way.
• 5-day, varied schedule designed to meet customers on their timeline, including evenings, weekends, and holidays.
• Personal cellphone to stay connected while on the job.
• Comfortable working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a wide range of skills applicable across careers.
• Naturally outgoing with strong interpersonal skills.
• Flexible hours may be required based on business needs and market demand.

Benefits

• Base hourly rate is guaranteed for all hours worked and paid bi-weekly; earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training prioritized around your success.

About the Role

• In-Home Sales & Tech Support role during peak hours; entry-level position ideal for those starting their career who enjoy talking with people and gaining hands-on sales experience.

What You Can Expect To Do

• Operate as a Field Sales Representative on the front lines using the Serve, Solve, Sell™ approach.
• Begin with paid training to prepare for independent field work.
• Learn products and gain hands-on sales experience while building communication, negotiation, and problem-solving skills.
• Receive ongoing coaching and mentoring to stay confident and tech-savvy.
• Serve: Meet customers in-home, in-office, or wherever they are; interactions are pre-scheduled to help you reach targets.
• Serve: Deliver exceptional customer service from start to finish.
• Solve: Use your expertise to resolve tech issues and provide understandable solutions.
• Solve: Ensure customers leave with a resolution that meets their future tech needs and a suitable product.
• Sell: Leverage Asurion’s product lineup to tailor solutions; listen to identify needs and position products accordingly.
• Sell: Apply negotiation and communication skills to close the right sale and drive results.

What You’ll Bring To The Team

• Comfort with a sales environment and target-driven work.
• Valid driver’s license and a driving record meeting requirements; 1 year of driving experience.
• Ability to provide proof of valid car insurance (Manhattan excluded).
• Personal vehicle; travel up to 120 miles one-way in neighborhoods and cities around your inventory warehouse.
• 5-day week with evenings, weekends, and holidays as part of a flexible schedule.
• Personal cellphone for on-the-job updates.
• Comfort with household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a willingness to learn a broad skill set for various career paths.
• Naturally outgoing and enjoy human interaction.
• Note: Hours may vary by business needs and market demand; flexibility may be required.

Health and Safety Measures

Employee health and safety are a top priority at Asurion. Meeting customers at their homes is part of the role, and the company commits to ensuring all staff feel safe while performing their duties.