In-Home Sales & Tech Support (Part Time)

Part-time in-home sales and technical support with daily travel to customer residences in Pittsburgh, onsite; includes paid training and potential commissions.

Responsibilities

• Meet customers in their home, at an office, or other locations as arranged.
• Asurion pre-schedules interactions to help you reach and exceed sales targets.
• Deliver exceptional customer service throughout every encounter, prioritizing the customer.
• Apply technical expertise to diagnose and resolve issues in clear terms for all levels of tech knowledge.
• Ensure customers leave with a working solution and a product that addresses future tech needs.
• Use Asurion's expanding product lineup to propose tailored solutions.
• Actively listen to identify customer needs and position products accordingly.
• Leverage negotiation and communication skills to pivot smoothly and close appropriate sales.
• Begin with paid training to prepare for independent field work.

Requirements

• Comfortable in a sales environment with set targets.
• Valid driver’s license and a satisfactory driving record with at least 1 year of driving experience.
• Ability to provide proof of valid car insurance (Manhattan not included).
• Personal vehicle (no motorcycles); travel up to 120 miles one-way to neighborhoods around the inventory warehouse.
• Five-day workweek with a varied schedule that includes evenings, weekends, and holidays.
• Personal cellphone to stay connected while on the job.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-minded with a passion for learning a broad range of skills applicable to various career paths.
• Outgoing, enjoys interacting with people.
• Note: Work hours may vary based on business needs and market demand; flexibility may be required.

Benefits

• Base hourly rate guaranteed for all hours worked with bi-weekly pay; earned pay can be accessed early.
• Uncapped commissions based on sales performance, paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training focused on success.

Pay Rate

Base: $23.00 per hour plus mileage reimbursement, phone stipend, and sales commission.

Part-Time Schedule

Five evenings per week, from 4:05 pm to 9:00 pm.

About the Role

Entry-level in-home sales and tech support role designed for individuals starting their careers who enjoy talking with people and gaining hands-on sales experience.

What to Expect in the Field

• Operate under the Serve, Solve, Sell approach, with paid training to prepare for independent field work.
• Learn products and gain hands-on sales experience while developing communication, negotiation, and problem-solving skills; ongoing coaching supports growth.

Serve, Solve, Sell in Practice

• Serve: Meet customers in-home or at other locations; pre-scheduled visits to help you meet and exceed targets.
• Serve: Maintain customer-first service throughout the interaction.
• Solve: Use expertise to fix tech issues and provide clear explanations.
• Solve: Ensure a resolution that works and recommends a product for future needs.
• Sell: Leverage the product lineup to tailor solutions and actively listen to customer needs.
• Sell: Apply strong negotiation and communication skills to close appropriate sales.

What You’ll Bring to the Team

• Sales-oriented mindset with target-driven focus; valid driver’s license with at least 1 year of driving experience.
• Personal vehicle (no motorcycles); travel up to 120 miles one-way; neighborhoods around the warehouse.
• Five-day varied schedule including evenings, weekends, and holidays.
• Personal cellphone; comfortable around pets.
• Strong, persuasive communication; adaptable and goal-oriented; eager to learn across a broad skill set.
• Naturally outgoing with a penchant for human interaction.
• Note: Hours may vary based on business needs and market demand; flexibility may be required.

Health and Safety Measures

Employee health and safety are a top priority; field visits are conducted to support a positive customer experience while maintaining safe work practices.

Get to Know Us

Click to see our day in the life video. Asurion is a global tech solutions leader with a work culture that values employees across all levels. Our products and services serve 350M+ customers worldwide, and our experts demonstrate integrity in serving, solving, and selling by listening to customer needs and providing accurate information.