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3mo ago

Mechanical Applications Engineer (Inside Technical Support)

Impact Solutions LLC Richfield, WI

Richfield, WI

3mo ago Closed

$65k - $80k/yr Full time Application Support Customer Support Industrial Machinery

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

What we offer

Impact Solutions LLC is seeking a Mechanical Applications Engineer (Inside Technical Support) to provide 100% onsite consultative technical support for custom industrial systems in the Greater Milwaukee area. This onsite role in Richfield, WI offers a base salary of $65,000–$80,000 per year and a full benefits package.

Responsibilities

Serve as the primary technical authority for custom industrial systems, bridging client needs with engineering design.
Handle a steady volume of incoming technical consultations via phone and email to thoroughly assess client application requirements.
Apply fundamental mechanical principles to analyze client data, troubleshoot process challenges, and deliver optimized equipment proposals.
Utilize advanced, automated software platforms to generate, refine, and deliver precise technical quotes quickly.
Collaborate with internal sales and engineering teams to resolve complex manufacturing bottlenecks and propose alternative system designs.
Maintain detailed project files and configuration records to ensure smooth handoffs to production.

Requirements

BSME or related technical discipline, or equivalent hands-on industrial experience.
2+ years of experience handling mechanical designs, industrial applications, or technical support within an industrial or manufacturing setting.
Excellent communication skills with a consultative problem-solving approach and comfort managing a steady stream of technical client calls daily.
A stable work history that demonstrates reliability and long-term dedication to past employers.
Exposure to heat transfer, thermodynamics, fluid dynamics, or industrial process equipment is valued but not required.
Proximity to the facility with a requirement to reside within a dependable driving radius of the Greater Milwaukee / Washington County area.

Technologies

Automated engineering software platform

Benefits

Full benefits

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3mo ago

Technical Support and New Customer Development Technician

PICS Inventory Specialists Holly, MI

Holly, MI

3mo ago Closed

$48k - $52k/yr Full time Client Development Computer Skills Customer Support

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

PICS Inventory Specialists in Holly, Michigan is seeking a Technical Support and New Customer Development Technician to design and support custom data collection programs for field staff and retailers. This onsite role involves coordinating with programmers and client IT teams to define data requirements and ensure reliable data delivery, with after hours support as needed. The position sits at the intersection of technical support, data workflow design, and customer onboarding, helping retailers and field teams capture inventory information accurately.

Responsibilities

Provide after hours on-call support on a rotating weekly schedule once training is complete.
Analyze data files to craft customer specific requests for the programming staff.
Collaborate with field staff to establish data capture requirements for inventory across diverse retail locations.
Coordinate with retailers' corporate IT teams to discuss data file formats and structures.
Work additional hours during peak business cycles to meet deadlines.
Perform quality control by thoroughly testing programs to ensure all requirements are satisfied.
Set up, configure, and monitor automated processes to receive data from customers, prepare inventory files, and deliver data electronically.
Support field staff in using proprietary software and hardware, including after normal business hours support.

Requirements

Applicants must pass a logic test at the time of interview.

Technologies

Microsoft Word
Microsoft Excel

Benefits

401(k) plan participation after one year of employment
Company-paid holidays
Eligibility for company-paid life insurance, subject to waiting periods
Eligibility for health coverage, subject to plan terms
Paid sick time and paid time off earned on an accrual basis

Salary and Schedule

Salary: USD 48,000 – 52,000 per year
Schedule: Monday to Friday

Job Location

Holly, MI 48442; onsite. Reliable commuting or planned relocation before starting work is required.

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3mo ago

Technical Support Engineer

Piller Power Systems Inc. Middletown, NY

Middletown, NY

3mo ago Closed

$95k - $100k/yr Full time Electrical Engineering Automation Cloud Platforms

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

Technical Support Engineer role with Piller Power Systems Inc. in Middletown, NY (onsite) offering USD 95,000 to 100,000 per year.

Responsibilities

Act as the primary technical escalation point for complex field service and customer issues, guiding resolution efforts.
Deliver advanced remote and on-site support to field technicians, project teams, customers, and internal staff.
Perform root cause analysis of equipment and system problems and propose corrective actions.
Collaborate with Engineering and Operations to address performance and reliability concerns.
Assist with inspections, testing, commissioning, and validation of equipment both in the U.S. and internationally as needed.
Support technicians with software tools, programming utilities, and system configuration.
Provide technical support for internal office technology, including desktops, laptops, printers, mobile devices, Microsoft 365 applications, networking, and business systems.
Troubleshoot hardware, software, network connectivity, and user access issues, resolving directly or coordinating with external IT providers when appropriate.
Assist with deploying, configuring, maintaining, and inventorying company computers, mobile devices, and technical equipment.
Support the deployment and maintenance of software applications used by Engineering, Operations, and Field Service personnel.
Develop and maintain technical documentation, including startup procedures, programming guides, operator manuals, technical specifications, spare parts documentation, product option documentation, and factory/test procedures; collaborate with global engineering teams to improve service documentation.
Review, author, and approve Method of Procedure (MOP) documents for field service activities.
Coordinate the Non-Conformance Report (NCR) process with global engineering and manufacturing teams.
Participate in product quality reviews and continuous improvement initiatives; escalate recurring technical or product quality concerns to leadership.
Support development and distribution of Root Cause Analysis (RCA) reports.
Design, develop, and deliver technical training programs for field service technicians; conduct customer training on operation and maintenance.
Mentor technicians on advanced troubleshooting techniques and best practices.
Collaborate with Engineering, Operations, Project Management, Service, and IT teams to support successful project execution.
Contribute technical expertise to special projects and process improvement initiatives; perform other duties as assigned.

Requirements

Bachelor's degree in Electrical Engineering or a related engineering discipline.
At least seven years of experience supporting industrial electrical power systems in military, commercial, or equivalent environments.
Proven expertise with uninterruptible power supply (UPS) systems or similar critical power technologies.
Hands-on experience troubleshooting SCR and IGBT power electronics.
Experience with computerized electrical control systems, PLCs, and ladder logic.
Knowledge of mechanical bearing assemblies and vibration analysis.
Technical documentation development and training delivery experience is preferred.
Experience supporting Windows-based computer systems, Microsoft 365, networking, and business technology in a professional setting is preferred.
Strong electrical and electronic troubleshooting skills with advanced problem-solving abilities.
Analytical mindset with solid root cause analysis capabilities.
Ability to diagnose complex failures remotely and on site.
Working knowledge of Windows operating systems, Microsoft 365, networking fundamentals, and standard office hardware.
Experience troubleshooting desktops, laptops, printers, mobile devices, and network connectivity issues.
Ability to support both industrial control systems and general business technology.
Excellent written and verbal communication skills; effective at presenting technical information to technicians, engineers, customers, and internal teams.
Proficiency with Microsoft Office and standard engineering software tools.
Valid driver's license with an acceptable driving record.
Valid U.S. passport or the ability to obtain one; eligible for international travel (including Canada).
Willingness to travel domestically and internationally as business needs require.
Physical ability to lift and move equipment up to 70 pounds with or without accommodation; ability to climb ladders and access industrial equipment safely.
Ability to work in office, manufacturing, and enterprise field environments, including exposure to electrical and mechanical equipment; travel to customer locations and manufacturing facilities as needed.

Technologies

Microsoft Windows
Microsoft 365
Microsoft Office
Ladder logic
PLCs
SCR power electronics
IGBT power electronics

Benefits

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Work Environment

This role is primarily office-based with some remote flexibility and periodic travel to customer sites, manufacturing facilities, and field locations. Occasional exposure to industrial environments may require appropriate personal protective equipment (PPE).

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3mo ago

MSP Help Desk Engineer- Tier II

AllSafe IT Pasadena, CA

Pasadena, CA

3mo ago Closed

$30 - $36/hr Full time Active Directory Azure Cloud

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

AllSafe IT is seeking a Tier II MSP Help Desk Engineer to deliver remote and on-site IT support for SMB clients from our Pasadena office.

Responsibilities

Provide remote technical assistance to clients and internal colleagues
Conduct on-site visits across the greater Los Angeles area as assigned
Document all incidents and requests, proposing process improvements for efficiency
Pursue ongoing skill development and raise performance benchmarks
Serve as the technical owner for VIP clients and ensure high-priority issues are resolved

Requirements

Residence within 50 minutes of the Pasadena office
Willingness to travel to client sites for on-site support
Thrive in a structured, process-driven environment with adherence to defined workflows
Own tasks, maintain accountability, and seek candid feedback for growth
Commitment to continual improvement and adaptability to role changes
Experience in a MSP setting and familiarity with ticketing systems such as ConnectWise, Autotask, or Kaseya
3 to 4 years of experience handling Tier 2 to Tier 3 IT support requests
Certifications and hands-on experience across relevant technologies, including Microsoft Identity and Access Administrator Associate, Security Operations Analyst Associate, Security, Compliance, and Identity Fundamentals, Power Platform Fundamentals, Azure Fundamentals, Administrator Associate, Solutions Architect Expert, Addigy ACE, and VMware Certified Technical Associate
Experience troubleshooting without supervision in roles such as Datto Advanced Technician, Ironscales Mail Administrator, Cisco Meraki Solutions Specialist, M365 Teams Administrator Associate, AZ-800, Sophos XG Firewall Engineer, UniFi Network and Ubiquiti Enterprise Wireless, and Veeam Backup and Replication
Experience designing IT solutions from scratch, including M365 Fundamentals and Modern Desktop Administrator, Comptia A+/Server+/Network+, and Apple Certified Support Professional (ACSP)
Strong understanding of IT systems, hardware, software, and networking concepts
Focus on customer satisfaction and relationship-building
Ability to explain technical concepts to non-technical stakeholders and uncover implicit needs
Effective multi-tasking, prioritization, and deadline management
Collaborative mindset and ability to work with cross-functional teams
Willingness to adapt and pursue professional growth
Ability to follow detailed processes

Technologies

Microsoft Identity and Access Administrator Associate
Microsoft Security Operations Analyst Associate
Microsoft Security, Compliance, and Identity Fundamentals
Power Platform Fundamentals
Azure Fundamentals
Azure Administrator Associate
Solutions Architect Expert
Addigy ACE
VMware Certified Technical Associate
Datto Advanced Technician
Ironscales Mail Administrator
Cisco Meraki Solutions Specialist
M365 Teams Administrator Associate
AZ-800
Sophos XG Firewall
UniFi Network
Ubiquiti Enterprise Wireless
Veeam Backup and Replication
M365 Fundamentals
Modern Desktop Administrator
Comptia A+, Comptia Server+, Comptia Network+
Apple Certified Support Professional (ACSP)

Benefits

Health, dental, and vision insurance
401(k) with employer matching
Two weeks of vacation per year
Paid time off
40 hours of sick pay per year
8 paid holidays per year
Reimbursement for passing quarterly certification exams
Bonusly employee recognition program
Dog-friendly office

Compensation

Salary: USD 30 - 36 per hour

About Us

AllSafe IT is a managed service provider delivering IT services to small and medium-sized businesses.

About You

Located within 50 minutes of our Pasadena, CA office
Willing to travel to client sites for on-site support
Comfortable in a structured, process-driven environment
Owns work, remains accountable, and welcomes constructive feedback
Committed to continuous improvement and role adaptability
Experience in an MSP and familiarity with ticketing systems such as ConnectWise, Autotask, or Kaseya
3 to 4 years of experience handling Tier 2 to Tier 3 IT support requests

Job Details

Work location: In person, Pasadena, CA 91101
Ability to commute to client sites as needed

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3mo ago

Part-Time IT Help Desk Support Technician

Arcem Solutions LLC Lafayette, IN

Lafayette, IN

3mo ago Closed

$18 - $23/hr Part time Active Directory Application Support Azure

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

Arcem Solutions LLC is offering a part-time IT Help Desk Support Technician role in Lafayette, IN, onsite, with a pay range of $18 to $23 per hour. This entry-level position is housed in a managed IT services environment and provides hands-on exposure to desktop, server, network, and cloud technologies through ticketing system work, remote support, and occasional onsite visits. It presents an opportunity to develop core IT skills within a collaborative, client-focused team.

Responsibilities

Provide technical support for Windows operating systems and desktop applications, including Microsoft Office, Microsoft 365, QuickBooks, and other business applications.
Troubleshoot hardware, software, and operating system issues.
Create, maintain, deploy, and restore workstation images.
Monitor cybersecurity portals and respond to security alerts.
Deploy software and install system updates and patches.
Provide remote support and monitor device health.
Generate system reports and document work performed in the ticketing system.
Join computers to Microsoft Entra ID (Azure AD) and on-premises Active Directory domains.
Configure and test Group Policies and RMM automation policies.
Map and troubleshoot network drives.
Manage BitLocker encryption and Multi-Factor Authentication (MFA) services.
Provision and manage Microsoft 365 licenses.
Create, modify, disable, and remove Active Directory user accounts.
Manage Azure Virtual Machines for desktop and server environments.
Move users and devices between Organizational Units (OUs).
Configure and maintain file share permissions.
Administer Microsoft 365 tenant services, including Exchange Online, SharePoint Online, OneDrive, and Microsoft Entra ID (Azure).
Configure and monitor backup solutions.
Assist with VMware administration and virtual server support.
Configure and troubleshoot routers, switches, and wireless access points.
Support MFA systems and VMware host maintenance, VM patching, and server upgrades.
Diagnose and resolve basic network connectivity issues and install, configure, and troubleshoot VoIP phone systems.
Communicate professionally with clients, vendors, and internal team members.
Document solutions and client interactions thoroughly; participate in ongoing training to stay current with technologies and cybersecurity best practices.
Complete onsite installations and project work as assigned and perform other IT duties as needed.

Requirements

Windows 10/11 administration
Microsoft 365 administration
Active Directory and Microsoft Entra ID (Azure AD) administration
Proficiency with remote support tools
Networking fundamentals (TCP/IP, DNS, DHCP)
Routers, switches, and wireless networking knowledge
VMware virtualization experience
Backup and disaster recovery solutions
Microsoft Office applications
Excellent customer service and communication skills
Strong troubleshooting and analytical abilities
Ability to prioritize multiple tasks in a fast-paced environment
Self-motivated with strong attention to detail
Ability to work independently while collaborating with a team
Background check required
Day Shift (Required)
Work Location: In person
Occasional local travel to client sites may be required
Ability to sit, stand, and use a computer for extended periods
Occasionally lift and carry equipment weighing up to 50 pounds
Ability to travel locally for onsite client support when required

Technologies

Windows 10/11
Microsoft 365
Active Directory & Microsoft Entra ID (Azure AD)
Remote support tools
Remote Monitoring and Management (RMM) tools
Group Policy
Microsoft 365 licenses
Azure Virtual Machines
VMware virtualization
OneDrive
Exchange Online
SharePoint Online
BitLocker
Backup and disaster recovery solutions
Microsoft Office applications
Azure

Application questions

Are you comfortable starting work each day at 7:30am?

Shift availability

Day Shift (Required)

Work location

In person

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3mo ago

Part-Time Helpdesk Technician

Alvanon, Inc. Manhattan, NY

Manhattan, NY

3mo ago Closed

$25 - $30/hr Part time Active Directory Cloud Platforms Computer Skills

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

Based in Manhattan, Alvanon, Inc. is seeking a Part-Time Helpdesk Technician to serve as the on-site IT contact for the New York office. The role supports 25–30 local users, handling hardware deployments, workspace infrastructure, and in-person support while coordinating with a global IT organization.

Role overview

We are looking for a proactive, customer-focused Part-Time Helpdesk Technician to act as the dedicated on-site technical resource for our New York location. As the primary local point of contact for hardware and workspace IT needs, you will deliver hands-on support, manage local deployments, and collaborate with the broader IT team to maintain smooth operations.

Responsibilities

On-Site User Support: Provide Tier 1 and Tier 2 troubleshooting for local employees facing hardware, software, connectivity, or printing issues.
Workstation Deployment: Perform laptop staging, imaging, and profile setup for new hires in alignment with internal SOPs.
Identity & Endpoint Management: Provision local computer accounts via Microsoft Entra ID (Intune) and synchronize user emails using Google Workspace tools.
Asset Tracking & Inventory: Maintain the online Asset Report system, updating hardware statuses, serials, and assignments in real time.
Workspace & AV Upkeep: Maintain office tech hygiene, conference room Zoom/Teams setups, cabling, printer maintenance, and monitoring of network hardware.
Cross-Border Coordination: Document session logs and technical updates for the remote IT Manager in Hong Kong, and work with the NY Office Manager on physical space adjustments and device logistics.

Requirements

Operating Systems: Advanced skills configuring, updating, and troubleshooting Windows 10/11; basic macOS knowledge is a plus.
Identity & Cloud Platforms: Hands-on experience with Microsoft Entra ID (Azure Active Directory), Microsoft Intune, and Google Workspace administration.
Mail Client Ecosystems: Strong understanding of Microsoft Outlook profiles and experience implementing mail synchronization bridges (GWSMO).
Hardware Aptitude: Proficient in diagnosing and repairing enterprise laptops (Dell XPS, Lenovo ThinkPad), docking stations, and commercial network printers.
Process-Driven Mindset: Ability to follow detailed, multi-step technical manuals and checklists while adhering to security baselines.
Communication & Character: Excellent verbal and written English skills; capable of working independently with professionalism and reliability.

Technologies

Microsoft Entra ID (Azure Active Directory), Microsoft Intune, Google Workspace
Microsoft Outlook, GWSMO
Windows 10, Windows 11, macOS
Dell XPS, Lenovo ThinkPad
Zoom, Teams

Pay

Compensation: USD 25.00 - 30.00 per hour

Work location

Onsite in Manhattan, NY

Preferred requirements

Currently pursuing or holding a degree in Computer Science, Information Technology, or a related field.
Relevant foundational certifications (CompTIA A+, Network+, Security+, or Microsoft Certified Fundamentals).
Experience using encrypted password vaults (e.g., 1Password) and centralized knowledge bases.

To apply

Submit your resume and a brief summary of your technical background to it.recruitment@alvanon.com with the subject line "Part-Time Helpdesk Technician - NYC".

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3mo ago

Help Desk Technician - Tier 1

Greentec Auto Kansas City, KS

Kansas City, KS

3mo ago Closed

$18+/hr Full time Application Support Computer Skills Customer Service

This position is no longer accepting applications (closed Aug 22, 2026).

Job Description

Greentec Auto is seeking an on-site Tier 1 Help Desk Technician to serve as the first point of contact for employees facing technical issues. The role emphasizes basic troubleshooting and supporting IT operations to maintain system uptime. This position is based on site in Kansas City, Kansas.

Responsibilities

Ticket management: Monitor the Helpdesk ticket system, perform tier 1 troubleshooting, route tickets to the appropriate teams, and log all interactions in the web-based system.
Initial diagnosis: Identify and resolve common hardware and software issues related to PCs, laptops, printers, applications, and basic network connectivity.
User account administration: Execute routine tasks such as password resets and updates to groups and accounts within our Google infrastructure.
Hardware provisioning and decommissioning: Support the deployment, configuration, and retirement of end-user devices including computers, monitors, and peripherals.
Remote assistance: Provide remote support using remote-control tools to diagnose and repair user problems.
Documentation and escalation: Escalate unresolved or higher-level issues to Tier 2 while documenting the steps already performed; create step-by-step training materials and maintain the internal knowledge base.
Customer service: Maintain strong customer service standards and keep users informed about ticket status and the next steps.

Requirements

Education: Some learning in Information Technology, Computer Science, or a related field, or equivalent hands-on technical experience.
Experience: 0–2 years of experience in IT support, customer service, or a technical field.
Technical skills: Familiarity with Microsoft Windows 10/11 environments, Google Workspace, basic Windows installation concepts (OS install and deployment), and ticketing platforms.
Soft skills: Excellent communication, active listening, and problem-solving abilities with a high level of patience.