Windows Server

Windows Server Support Jobs

85 jobs found

3d ago

IT Support Specialist

DMI McLean, VA

McLean, VA

3d ago

$65k - $82k/yr Full time Active Directory Azure Ad / Entra Id Desktop Support

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Job Description

DMI is hiring a full-time IT Support Specialist to support the DMI IT Helpdesk team onsite in McLean, VA (1600 International Dr.). This role keeps you at the center of day-to-day IT operations, partnering with local and remote end users while helping ensure Windows platform health, employee device uptime, and reliable connectivity.

As part of the team, you will work on Level I/II helpdesk support and contribute to Windows and Microsoft 365 administration. You will also provide end-user device support across Windows 11 and Apple Mac, troubleshoot connectivity and printer issues, and support core infrastructure including Active Directory.

Responsibilities

Administer Windows Server and support Active Directory troubleshooting and support.
Perform Windows 11 install, upgrade, and administration.
Perform Apple Mac install, upgrade, and administration.
Provide Level I and Level II helpdesk support to resolve end-user technical issues and perform routine tasks such as backup/restore of user data, server reboots, user and group administration, and simple software installation.
Use a ticketing system to document symptoms and status, assign priority, and track progress.
Maintain IT equipment, including setting up laptops and workstations, routing/running cables, and configuring/connecting monitors, mice, and other peripherals.
Run regular inventories of in-house IT equipment.
Maintain the health and availability of Windows platforms, including managing, maintaining, building, and troubleshooting employee laptops.
Manage, maintain, and troubleshoot printers.
Support Microsoft 365 administration, including Entra ID, SharePoint Online, Exchange Online, and Intune.
Troubleshoot TCP/IP connectivity issues, including LAN connectivity and print sharing problems.
Provide support in both local and remote user environments using strong written and oral communication.

Requirements

Windows Server Administration
Windows Active Directory Administration
Apple Mac Administration
Microsoft 365 Portal Administration
Ability to provide excellent customer service
Endpoint Support & Troubleshooting
Must be proficient in reading, writing, and speaking English

Preferred certifications

CompTIA A+
CompTIA A+ Network
CompTIA Security+

Benefits

Convenience/Concierge
Development
Financial
Recognition
Wellness

Additional details

Location: McLean, VA (onsite)
Work arrangement: Able to work from HQ office at 1600 International Dr. 4-5 days a week (8 am-5 pm)
Citizenship: Must be a U.S. citizen
Physical requirement: May need to carry equipment weighing up to 25 lbs
Compensation: USD 65,455 - 81,819 per year
Minimum salary rate: $65,455.55
Median salary rate: $81,819.44

Technologies: Windows Server, Windows 11, Apple Mac, Microsoft 365, Entra ID, SharePoint Online, Exchange Online, Intune, Active Directory, TCP/IP.

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6d ago

Help Desk Technician

IGHTY Support Carrollton, TX

Carrollton, TX

6d ago

$20 - $30/hr Full time Active Directory Customer Service Customer Support

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Job Description

Support and troubleshoot end-user technology in a fast-moving help desk environment.

Responsibilities

Provide customer-focused IT help desk, desktop support, and hardware support for Windows and macOS devices
Troubleshoot issues across Microsoft Office, operating systems, software applications, and related hardware
Diagnose and resolve equipment, software, and network problems while recording findings and outcomes
Manage support requests using help desk systems and maintain accurate customer support ticket documentation
Support computer networking and IT infrastructure including LAN, VPN, firewall, DNS, and TCP/IP with TCP connectivity
Assist with Active Directory tasks, computer management, and Group Policy Objects (GPO)
Work with Microsoft Windows Server and escalate complex issues as needed
Support Linux and other operating systems while helping maintain reliable access to devices and services
Resolve user-impacting issues promptly to minimize downtime and disruption

Requirements

Experience or demonstrated ability in IT support, help desk operations, technical troubleshooting support, and customer service
Working knowledge of Windows, computer hardware, software troubleshooting, and network troubleshooting
Strong communication and analysis skills, with the ability to explain technical steps clearly to users
Familiarity with Active Directory, GPO, Microsoft Windows Server, Linux, DNS, TCP/IP, LAN, VPN, and firewall
Experience supporting macOS, mobile devices, Microsoft Office, and varied operating systems

Tools & Technologies

Windows, macOS
Microsoft Office
Active Directory, Group Policy Objects (GPO), Microsoft Windows Server
Linux
LAN, VPN, firewall, DNS, TCP/IP
Help desk systems, customer support ticket management

Pay & Schedule

Pay: USD $20.00–$30.00 per hour
Schedule: 40.0–45.0 hours per week

Work Location

Location: Carrollton, TX
Work style: Onsite (in person)

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6d ago

Help Desk Technician

Advantage Services Fort Lauderdale, FL

Fort Lauderdale, FL

6d ago

$50k+/yr Full time Active Directory End User Support Hardware Support

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Job Description

Advantage Services is a technology service provider supporting small businesses across South Florida, with a track record built on reliable IT support. In this in-office Help Desk Technician role in Fort Lauderdale, FL, you’ll deliver hands-on help to business clients by phone and remote connection while working from our Fort Lauderdale office.

You’ll troubleshoot and resolve issues across software, hardware, network, and server environments, including repairs for laptops and desktops. The role also includes key administration work in Microsoft 365 and Active Directory, along with consistent documentation using ConnectWise.

What you’ll do

Assist business users by phone and remote session
Diagnose and repair hardware and software issues on laptops and desktops
Support server and network administration tasks, including adding users, reviewing logs, and managing permissions
Perform Microsoft 365 administration tasks such as adding users, reviewing logs, and managing permissions
Troubleshoot software, networking, and connectivity problems
Create, update, and document tickets in ConnectWise

What you bring

Strong troubleshooting skills in Windows 10/11 and Microsoft 365 apps
Active Directory user and group management experience
Microsoft 365 administration knowledge, especially user management, MFA, Exchange Online, and licensing
Experience with Windows Server 2016, 2019, and 2022
Understanding of networking fundamentals such as TCP/IP, DNS, and DHCP
Ability to configure routers, switches, and wireless equipment
Experience handling malware and virus removal
Solid working knowledge of computer hardware
Support experience with iOS and Android devices
Clear, professional communication on the phone and a professional, client-focused approach
Comfortable working as part of a team
Eagerness to learn new skills and software with motivation to grow within the company

Schedule and in-office expectations

Location: Fort Lauderdale, FL (onsite)
Work schedule: Monday through Friday, 9:00 AM to 5:00 PM
In-office requirement: You’ll be expected to work from the Fort Lauderdale office for all scheduled shifts

Compensation and benefits

Salary: USD 50,000 per year
Paid Time Off

Preferred certifications

CompTIA A+ and Network+
Microsoft certifications such as Microsoft 365 Certified: Endpoint Administrator Associate or Administrator Expert

Technologies you’ll work with: Windows 10, Windows 11, Microsoft 365, Active Directory, MFA, Exchange Online, Windows Server 2016/2019/2022, TCP/IP, DNS, DHCP, ConnectWise, iOS, Android.

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6d ago

Help Desk Analyst

Orange County Employees Association Santa Ana, CA

Santa Ana, CA

6d ago

$68k - $69k/yr Full time Active Directory Customer Support Desktop Support

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Job Description

Join the Orange County Employees Association as a Help Desk Analyst in Santa Ana, CA (hybrid). This role supports employees with reliable, hands-on IT help by resolving technology issues and managing support tickets. The position offers a salary of USD 68,000 to 69,000 per year, along with benefits that support your day-to-day life and long-term planning, including 401(k), dental insurance, an employee assistance program, flexible schedule, paid time off, and relocation assistance.

What you’ll do

Respond to support requests, manage customer support tickets, and document troubleshooting steps and outcomes in help desk systems.
Diagnose and resolve issues across Windows and macOS, Microsoft Office, computer hardware, and related software, providing desktop and hardware support.
Troubleshoot networking and IT infrastructure, including LAN, TCP/IP, DNS, VPN, and firewall connectivity.
Support Windows Server, Linux, Active Directory management, computer management, and mobile devices, with escalation for more complex problems when needed.
Provide responsive technical support and customer service, using analysis to identify causes and clearly explain solutions.

What you bring

Experience or a demonstrated ability in IT, technical, desktop support, equipment troubleshooting, software troubleshooting, and network troubleshooting.
Working knowledge of Windows, macOS, Linux, Microsoft Office, computer hardware, operating systems, and help desk systems.
Familiarity with Active Directory management, Microsoft Windows Server, VPN, firewall concepts, TCP, TCP/IP, DNS, and LAN.
Strong communication skills, effective customer support ticket management, and the ability to prioritize requests and document work accurately.

Tools and technologies

Windows, macOS, Linux, Microsoft Office, Windows Server, Active Directory, help desk systems, LAN, TCP/IP, DNS, VPN, firewall.

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8d ago

Field Technical Support Professional

Trimble Westminster, CO

Westminster, CO

8d ago

$58k - $80k/yr Full time Application Support Azure Cloud

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Job Description

The Field Technical Support Professional role supports Trimble’s AECO division by addressing high-priority incidents for global customers and helping maintain the availability of hosted enterprise ERP and cloud environments. The position focuses on technical triage, troubleshooting, and proactive communication to support business continuity.

Role Overview

In this onsite role based in Westminster, CO, you will investigate critical issues, drive resolution across multiple communication channels, and administer complex cloud hosting components. You will collaborate with customers and internal stakeholders to restore service quickly during urgent incidents and to maintain stable hosted enterprise operations.

Key Responsibilities

Provide rapid, high-impact technical triage and resolution for critical hosted enterprise environments through phone, chat, email, and ticketing portals.
Troubleshoot and administer complex cloud hosting ecosystems, including virtual desktop platforms, Windows Server infrastructure, and network connectivity.
Diagnose database queries, SQL data integrity, and enterprise communication configurations to restore service during high-priority incidents.
Support customer success by delivering transparent, proactive updates to stakeholders and improving support procedures for efficient incident handling.

Required Qualifications

3+ years of hands-on technical support experience supporting hosted enterprise ERP or cloud infrastructure environments, including Azure and AWS.
Proficiency troubleshooting Windows Servers, IIS application pools, network VPNs, and Microsoft 365 or SMTP relay configurations.
Working knowledge of SQL Server administration, relational database querying, and resolving performance-related issues.
Strong written and verbal communication skills, including the ability to de-escalate urgent issues and manage enterprise customer interactions.

Tools and Technologies

Azure, AWS
Windows Server
IIS application pools
Network VPNs
Microsoft 365
SMTP relay
SQL Server, SQL

Preferred Background (Bonus Points)

Experience supporting Viewpoint Vista, ProContractor, Accubid, AutoBid, or similar construction management software platforms.
Experience managing tiered escalation workflows within modern enterprise CRM and incident management ticketing platforms.

Onsite Location and Travel

Location: Westminster, CO (onsite) or Lake Oswego, OR
Travel requirement: 10-25%

Compensation

Hiring range: USD 58,300.00–80,100.00
Pay rate type: Salary
Bonus eligible: No
Commission eligible: No

Benefits

Medical
Dental
Vision
Life
Disability
Time off plans
Retirement plans
Tax savings plans for health
Tax savings plans for dependent care
Tax savings plans for commuter expenses
Paid Parental Leave
Employee Stock Purchase Plan

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14d ago

Information Technology Help Desk Specialist

MRK Property Management LLC El Segundo, CA

El Segundo, CA

14d ago

$63k - $75k/yr Full time Active Directory End User Support Hardware Support

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Job Description

MRK Property Management LLC is hiring an on-site Information Technology Help Desk Specialist in El Segundo, CA to support end users and help keep company systems running smoothly.

Responsibilities

Model company mission and values in daily work
Deliver first-level IT help desk support by evaluating, prioritizing, and managing incoming inquiries
Research, diagnose, and troubleshoot system, equipment, and service issues; provide accurate solutions
Respond in a timely manner to address help desk requests and other operational technology concerns
Record, document, follow up, and close all help desk tickets and inquiries
Track and route unresolved issues; escalate to the next support level as needed
Monitor systems and software to proactively spot issues, resolve problems, and help prevent repeat occurrences
Recommend internal process and procedure improvements for software, hardware, and other technical enhancements
Update and maintain databases for users, customers, vendors, and other parties while ensuring data integrity and accuracy
Assist with training current users and onboarding new team members on software and IT processes
Maintain an accurate hardware inventory: stocking, organizing, documenting, and obtaining user agreements for assets
Set up equipment for new team members according to position requirements
Support IT with setup and installation of new computers, software, and equipment for new sites as needed
Intake and deploy hardware including stocking, imaging, configuring, and delivering desktops, laptops, and peripherals
Improve skills over time by staying current with market trends and internal processes
Work directly with the IT team for continued learning and skill development
Provide excellent customer service through various communication methods to build strong relationships with team members and vendors
Perform additional duties as assigned

Requirements

Bachelor’s degree in computer science, information technology, or equivalent experience
Proven experience providing help desk support to non-technical users
Professional IT certification credentials encouraged
Intermediate working knowledge of MS Server 2019/2022/2025
Advanced working knowledge of Windows 11
Intermediate working knowledge of Office Applications for O365 and Active Directory services
Intermediate knowledge of TCP/IP, DHCP, and DNS
Proficiency in iOS and Android mobile operating systems
Proficiency in English
Excellent written and verbal communication skills
Working knowledge of help desk management software and remote access applications
Advanced troubleshooting, analytical thinking, and multi-tasking skills
Experience provisioning and configuring Windows computers for a domain environment
Experience setting up IT infrastructure in a physical location including cable management, workstation setup, and network connectivity
Intermediate knowledge of configuring managed switches
Strong organizational skills for maintaining computer inventory and stocking supplies
Ability to work in a fast-paced, action-oriented environment
Ability to travel up to 10% of the time

Technologies

MS Server 2019
MS Server 2022
MS Server 2025
Windows 11
Office Applications for O365
Active Directory services
TCP/IP
DHCP
DNS
iOS
Android
Help desk management software
Remote access applications
Managed switches

Benefits

Full medical, prescription, dental and vision benefits
Company-paid life and AD&D insurance
Company-paid short-term and long-term disability
401(k) retirement plan with company match
Paid time off, accrued based on years of service
Supplemental insurance for employees and families
Employee Assistance Program for confidential counseling
Additional paid day off to provide community or charitable services
Paid holidays, approximately fourteen (14) per year
Peace of mind and a great working environment

Company Values

Embrace New Ways: obstacles are opportunities, and challenges are catalysts for change
Serve the Community: give back and pay it forward
Drive to Achieve: ambition and determination; we can achieve anything we can imagine
Purpose Over Pride: collaboration, thoughtful listening, and respect guide how we work with each other

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15d ago

IT Support Specialist

Banyan Air Service Fort Lauderdale, FL

Fort Lauderdale, FL

15d ago

Full time Active Directory Anti Malware Antivirus

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Job Description

Banyan Air Service is hiring an entry-level IT Support Specialist to deliver front-line, hands-on technology support for teammates in Fort Lauderdale, FL (onsite). This is a role built for someone who likes solving real problems with consistent follow-through, with the tools to troubleshoot desktops, laptops, servers, and a Unifi-based network.

What you’ll be doing

Provide tiered technical support through phone, email, and helpdesk tickets, escalating issues when needed.
Install, configure, maintain, and troubleshoot PC and laptop hardware and software, including antivirus and anti-malware tools.
Build and maintain standard desktop images and ensure consistent, up-to-date configurations.
Support the network environment, including Unifi switches, access points, and gateway/firewall, and help resolve TCP/IP connectivity issues.
Assist with Windows Server and Active Directory administration, including user account support and file security assistance.
Coordinate additions and changes to network hardware, workstations, and attached devices.
Maintain guest and teammate Wi-Fi performance and reliability across the Unifi wireless environment.
Track and communicate issue status and resolution using the helpdesk/service management system.
Maintain technology and printer supply inventory.
Write and maintain documentation for procedures, onboarding, network hardware, and systems.
Support assigned IT projects and keep stakeholders informed on progress.
Participate in a nightly/weekend on-call rotation as needed.

What you bring

Associate degree or equivalent hands-on IT support experience.
Certification in a current Microsoft Windows desktop OS, CompTIA A+, and/or Network+ (preferred).
Proficiency installing and supporting current Windows OS versions and common end-user applications.
Exposure to Windows Server / Active Directory and remote desktop management.
Working knowledge of TCP/IP networking fundamentals.
Excellent customer service, communication, and prioritization skills.
Willingness to support the nightly/weekend on-call schedule.

Tools you’ll work with

Microsoft Windows, CompTIA A+, Network+, Windows Server, Active Directory, remote desktop management, TCP/IP, Unifi switches, access points, gateway/firewall, Unifi wireless environment, antivirus, anti-malware.