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2mo ago

IT Support Consultant - Systems Support

The University of Iowa Iowa City, IA

Iowa City, IA

2mo ago Closed

$47k+/yr Full time Desktop Support End User Support Field Service

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

The University of Iowa offers a collaborative, purpose-driven setting for IT professionals who support both clinical and campus systems. This onsite role in Iowa City focuses on advanced hardware support, configuration, and installation, with project administration and inventory/schedule management woven into everyday work. Expect a supportive environment, opportunities to make an impact across UI Health Care locations including UI Hospitals & Clinics and UI Community Connect sites, and a compensation package starting at USD 47,380 per year. The position emphasizes work-life balance through clear processes and a culture that values solid IT practices and teamwork.

Responsibilities

Assess clinical site printer and device needs and select appropriate hardware to meet those requirements.
Plan, install, and document complex hardware and printer configurations for clinical systems.
Translate institutional knowledge into practical project plans and timelines.
Conduct proactive maintenance of equipment at UIHC, UI Community Connect, and other campus and off-campus locations.
Coordinate upgrade testing for systems at UI Community Connect locations.
Provide support to other teams within the division as needed.
Perform advanced analysis and resolution of hardware and software issues, including connectivity, security, and policy compliance across multiple locations.
Document findings and share insights with teammates to improve practices.
Maintain hardware standards for clinical devices and printer equipment, and enforce standard hardware request policies.
Promote best practices for hardware, software, peripherals, and IT services to all levels of personnel.
Develop documentation for complex installation processes and create procedures for supported hardware.
Keep accurate inventory records and properly document work in the ticketing system.
Assist with approved project implementations, providing project support and services.
May manage small projects or phases of larger IT initiatives spanning on and off-campus sites, including UI Community Connect locations.
Maintain comprehensive project documentation and adapt schedules during go-live periods as needed.

Requirements

Typically 1 to 3 years of experience supporting workstations running Windows 10 and MS Office 2016/365.
Experience leading IT related projects.
Professional experience with desktop hardware and software in a managed workstation environment.
Strong oral and written communication skills for technical and non-technical audiences.
Experience working in an IT Service Center environment.
Ability to move and install clinical systems devices, computers, and printers.
A valid driver’s license and compliance with the University of Iowa Fleet Services Program rules and regulations.

Technologies

Windows 10
MS Office 2016/365
Microsoft OneNote
Electronic Health Records (EHR) systems
ITSM techniques
ITIL frameworks
LEAN principles

Benefits

24 days of paid vacation per year to start
Paid sick leave

Location

On-site at 200 Hawkins Drive, Iowa City, IA 52242

Position details

Staff type: Professional & Scientific — Type of position: Regular — Percent of time: 100%

Salary

USD 47,380 per year

Contact

Organization: Healthcare

Contact: Jeffery Smith

Email: jeffery-w-smith@uiowa.edu

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2mo ago

Senior Desktop Support Specialist

University of Michigan Ann Arbor, MI

Ann Arbor, MI

2mo ago Closed

$70k - $80k/yr Full time Senior Active Directory Bash

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

The University of Michigan CAEN invites you to join a collaborative campus IT team in Ann Arbor, Michigan. This onsite Senior Desktop Support Specialist position provides frontline support across Windows, macOS, and Linux, including imaging and deploying new hardware, diagnosing end user issues, and keeping endpoints secure and up to date. The role offers a salary of USD 70,000 to 80,000 per year, a comprehensive benefits package, and a culture built on service, learning, and teamwork.

This is a full-time, regular, nonexempt on-site role based at the Ann Arbor campus.

Responsibilities

Image and deploy new desktop hardware and peripherals to ensure ready-to-use devices.
Coordinate network port activations and VLAN assignments, acting as the link between end-user devices and core network services.
Support accurate inventories of hardware, software licenses, and departmental supplies to maintain fiscal accountability.
Provide frontline end-user support to faculty, researchers, and staff across multiple campus locations with varied IT environments.
Troubleshoot and resolve complex issues across Windows, macOS, and Linux, including printing, mobile devices, and common peripherals.
Deliver high-touch service through attentive listening, clear questions, plain language explanations, and empowering users.
Communicate status, timelines, and next steps proactively; document work and outcomes in the ticketing system.
Identify recurring problems and contribute to documentation and process improvements to reduce repeat incidents.
Educate faculty and staff on productivity and collaboration tools such as Google Workspace, Microsoft 365, Slack and Teams.
Facilitate IT onboarding for new hires, ensuring hardware, software, and access permissions are ready for Day 1.
Provide immediate hands-on troubleshooting for conference room AV systems and presentation technologies.
Manage requests via phone, email, and in-person visits with prompt resolution and clear communication.
Offer roving support across departments and collaborate with embedded staff to minimize single points of failure.
Monitor and prioritize ticket queues to meet service level agreements during high-volume periods.
Create and maintain standard operating procedures and provide performance updates for leadership.
Act as a local point of contact for IT security incidents, coordinating with department and CAEN staff and campus security teams.
Proactively apply security patches and monitor vulnerability scans to uphold system integrity.

Requirements

Bachelor's degree in Engineering, Science, Technology or an equivalent combination of education and experience.
At least five years of experience administering Windows (Active Directory), macOS, and Linux environments, including command-line scripting and desktop productivity troubleshooting; enterprise macOS experience with hardware and OS deployment.
Experience with current Linux distributions (Ubuntu, RHEL, CentOS) and scripting in Bash or Python.
Ability to manage hardware lifecycles and oversee hundreds of computers in a diverse environment.
Solid knowledge of security fundamentals (patching, encryption, firewalls) and translating security policies into operational procedures.
Strong incident assessment, communication, and documentation skills with a focus on improving post-incident processes.
Experience establishing endpoint inventories and lifecycle management with consistent configurations across diverse devices.
Strong understanding of TCP/IP and network troubleshooting.
Commitment to excellent customer service and effective cross-team collaboration.
Familiarity with desktop storage devices and modern backup technologies.

Technologies

Windows
macOS
Linux
Active Directory
Ubuntu
RHEL
CentOS
Bash
Python
Group Policy Objects
Google Workspace
Microsoft 365
Slack
Teams
CrashPlan
NAS

Benefits

Generous time off
A retirement plan with two-for-one matching contributions and immediate vesting
Multiple health insurance options
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care
Maternity and parental leave

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2mo ago

Temporary IT Service Desk Technician

NPR Washington, DC

Washington, DC

2mo ago Closed

$30 - $35/hr Full time Active Directory Application Support Cloud Platforms

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

Temporary IT Service Desk Technician role onsite in Washington, DC at NPR, delivering frontline IT support for staff, hardware troubleshooting, and user training.

Responsibilities

Provide frontline help desk support for in-person and remote staff, diagnosing and resolving issues across PCs, Macs, mobile devices, operating systems, applications, and peripheral hardware.
Troubleshoot local network problems including Ethernet, Wi-Fi, and VPN connectivity.
Manage user accounts and access controls using Active Directory, Microsoft Entra (Azure AD), Exchange Admin Center, and MFA policies.
Deploy, configure, and maintain workstation fleets with endpoint management tools on Windows and macOS.
Take ownership of incoming service desk tickets, monitor progress, and ensure timely resolution within defined SLAs.
Offer technical support for internal and hosted Content Management Systems and production applications.
Lead onboarding activities for new hires, provisioning accounts, configuring phones, building workstations, and coordinating hardware moves.
Develop and maintain SOPs, knowledge base articles, and training materials for end users and IT staff.
Collaborate with centralized engineering and infrastructure teams to support internal services while adhering to security guidelines.

Requirements

Proven experience supporting macOS and Windows environments, diagnosing hardware, software, and OS issues across platforms.
Hands-on experience administering user accounts and access controls with Active Directory, Microsoft Entra (Azure AD), Exchange, and MFA tools.
Foundational network troubleshooting knowledge, including DNS, DHCP, Wi-Fi, and VPN.
Experience configuring and supporting enterprise video conferencing and AV equipment.
Strong communication skills with the ability to explain technical concepts to non-technical users empathetically.
Demonstrated ability to prioritize multiple tasks effectively in a fast-paced, deadline-driven setting.
Bachelor's degree preferred.

Technologies

Active Directory
Microsoft Entra (Azure AD)
Exchange Admin Center
MFA tools
Endpoint management systems
Content Management System (CMS)

Benefits

Health and wellness programs
Paid time off
Financial well-being resources
Medical insurance
Dental insurance
Vision coverage
Life insurance and accidental death and dismemberment coverage
Long-term disability
Short-term disability
Voluntary retirement savings plan

Job Type

Temporary, full-time position lasting seven months

Compensation

Hourly rate: $30 - $35 per hour for this US-based opportunity
NPR benefits: Eligible employees receive comprehensive benefits, including medical, dental, vision, life/AD&D, disability coverage, paid time off, and voluntary retirement savings for staff scheduled to work 30+ hours per week

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2mo ago

Tech Support/Filemaker with some Admin/Accounting

Oishi's Property Management Honolulu, HI

Honolulu, HI

2mo ago Closed

$60k - $80k/yr Full time Application Support Database Databases

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

Oishi's Property Management in Honolulu is seeking a Tech Support and FileMaker professional who can blend database development with accounting and administrative duties. This on-site role lives in Honolulu, requires a 808-area-code phone number, and includes a mandatory relocation to the 96814 area before starting. The position combines technical problem solving with user-focused interface design to support property operations.

Responsibilities

Develop and customize FileMaker solutions, including layouts, scripts, and calculations.
Design and optimize MySQL and relational databases.
Apply UX/UI best practices to layouts, spacing, and user flows to improve usability.
Proficient in HTML, CSS, and JavaScript; implement front-end interfaces.
Create visually appealing, intuitive interfaces.
Demonstrate strong problem-solving abilities and meticulous attention to detail.
Proficiency with MS Word and Excel; typing speed at least 45 wpm and 10-key by touch.
Deliver customer service with clear verbal and written communication.
Exhibit leadership and managerial capabilities.
Handle general accounting and routine office duties.
Maintain overall technical and computer proficiency.

Requirements

Tech Support and FileMaker experience.
Some accounting and administrative background.
Must reside in Honolulu, HI with a 808 area code phone number.
Ability to relocate to Honolulu, HI 96814 before starting work (Required).
Ability to commute to Honolulu, HI 96814 (Required).

Technologies

FileMaker
MySQL
HTML
CSS
JavaScript
MS Word
Excel

Benefits

Fully paid HMSA medical and dental plan
Sick leave
Vacation
Parking
401K

Salary

USD 60,000 - 80,000 per year, commensurate with experience.

Hours

Monday through Friday, 8:00am to 5:00pm; off weekends and bank holidays.

Work Location

Location: Honolulu, HI (onsite). Work location: In person.

Application & Contact

FOR AN APPOINTMENT CALL: 808-949-9499, EXT 0 and ask for Lori; 11am to 12pm or 1pm to 4pm, M-F
Resumes will be accepted only from: oishis.net > "Honolulu" > drop down > "Career Opportunity" fill out all 4 fields and upload your resume in PDF format ONLY.

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2mo ago

Technical Support - In Vivo

Maxonic, Inc. Wilmington, MA

Wilmington, MA

2mo ago Closed

Up to $24/hr Contract Biotech Pharma Clinical Applications Elisa

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

Contract Technical Support - In Vivo role at Maxonic, located in Wilmington, MA, on-site, up to $24/hour, supporting nonclinical in vivo laboratory work under GMP compliance.

Responsibilities

Perform laboratory activities including reagent preparation, maintenance, monitoring, and routine testing of client samples.
Primary testing areas include immunoassay methods such as ELISA and IFA, and hemagglutination.
Assist in the receipt of samples to be tested.
Prepare data forms for routine serology testing and record assay parameters as required by protocol.
Ensure proper sample dilution is performed.
Operate and maintain pipettes.
Assist in preparing departmental media and diluents, including proper labeling techniques and storage conditions.
Assist in ensuring an adequate supply of materials required for assays.
Ensure raw data records are accurate, complete, correctly ordered, and meet protocol specifications and GMP requirements.
Assist interaction with project managers and technical staff in planning and conducting serology assays.
May support core IVB activities such as clinical observations and animal husbandry.
Share responsibility for general housekeeping and maintaining inventory levels of departmental supplies.
Maintain proficiency in all departmental SOPs with general knowledge of lab and production processes.
Perform any other related duties as assigned.

Requirements

Education: Associate degree in Biological Sciences or related discipline; or equivalent combination of education and experience. Bachelor’s degree preferred.
Experience: One to two years of related technical experience in a laboratory environment.
Certification/Licensure: None.
Skills: Strong organizational and prioritization abilities; attention to detail and accuracy; effective verbal and written communication; ability to communicate effectively in small group or one-on-one settings.

Technologies

ELISA
IFA
Hemagglutination

Physical Demands

Regular movement inside the laboratory and use of a computer.
Frequent standing and operating in a stationary position while performing tasks; frequent pipette use.
Close vision required to inspect and interpret experiments and differentiate colors.
Frequently lift and/or move up to 10 pounds; occasionally up to 25 pounds.
Personal protective equipment (PPE) such as gloves, protective clothing, and eye protection are required.

Work Environment

General laboratory working conditions with protective clothing (cap, gloves, scrubs, lab coat, safety glasses).
Exposure to biological samples with risks of exposure to zoonotic diseases and biohazards; potential use of sharp objects.
Noise level ranges from low to moderate depending on task.

About Maxonic

Since 2002 Maxonic has connected candidate strengths with client challenges. Our award-winning team specializes by technology, listens carefully, and aims to place candidates in roles aligned with long-term career goals. We have placed more than 10,000 candidates and maintain repeat business with satisfied clients.

How to apply

Please apply with your most current resume. For more details, contact Harkirat Singh at harkirat@maxonic.com or (408) 400-2319.

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2mo ago

Technical Support Representative

Nemas International Doral, FL

Doral, FL

2mo ago Closed

$17 - $19/hr Full time Customer Service Customer Support End User Support

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

At Nemas International, the Technical Support Representative contributes to reliable HVAC performance by delivering practical technical guidance to customers and technicians. This onsite role in Doral, Florida involves troubleshooting HVAC units by phone and email, guiding issue resolution, and assisting with parts identification and ordering. The position emphasizes clear communication, precise record-keeping, and a strong focus on customer service.

Location: Doral, FL (onsite) | Compensation: USD 17 - 19 per hour

Responsibilities

Offer technical troubleshooting assistance for HVAC units via phone and email.
Help customers and technicians diagnose problems and decide on the next steps.
Aid in identifying needed replacement parts and processing part orders.
Coordinate with customers, technicians, and internal teams to resolve issues.
Review technical details, model and serial numbers, and observed symptoms to determine solutions.
Deliver clear, professional guidance and instructions.
Maintain precise case records and follow up as necessary.
Provide high-quality customer service while managing several requests concurrently.

Requirements

Strong problem-solving and diagnostic abilities.
Excellent verbal and written communication.
Comfortable communicating with customers and technicians via phone and email.
Outgoing, friendly, and confident demeanor.
Ability to learn new technical products and troubleshooting processes.
Strong attention to detail and solid organizational skills.
Ability to work independently as well as collaboratively.

Benefits

Dental insurance
Flexible schedule
Health insurance
Vision insurance

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2mo ago

Electrical Engineer II & Technical Support (Supervisor)

Spray Enclosure Technologies, Inc. Rialto, CA

Rialto, CA

2mo ago Closed

$98k - $120k/yr Full time Electrical Engineering Allen-Bradley AutoCAD Electrical

This position is no longer accepting applications (closed Aug 21, 2026).

Job Description

An onsite role based in Rialto, California, combining electrical engineering leadership with technical support oversight. This position leads a small technical team, designs electrical control systems, programs PLCs and HMIs, and provides support to dealer networks while ensuring project delivery and regulatory compliance. The annual salary ranges from USD 98,000 to 120,000, and a minimum of one year of relevant experience is required.

Responsibilities

Supervise, mentor, and develop electrical engineering and technical support staff
Assign and prioritize workload across the team; manage schedules and coverage
Conduct performance reviews, provide coaching, and support hiring/onboarding of team members
Coordinate cross-functionally with Design, Process Engineering, Sales, and Production to align staff capacity with project commitments
Interface directly with customer stakeholders to ensure project deliverables and technical requirements are met on schedule
Design electrical control systems: develop schematics, component layout drawings (AutoCAD), and bills of materials; verify control systems after assembly
Write and maintain PLC/HMI programming code for control system automation
Perform electrical load calculations, including maximum amperage capacity, maximum wattage, short-circuit load calculations, and load protection
Evaluate electrical systems, products, components, and applications through design and research to confirm system and component capabilities, properties, and compatibility
Develop electrical systems by evaluating customer requirements and researching assembly methods and materials beyond standard production
Ensure product quality through proper testing of finished products and system capabilities
Prepare product reports: collect, analyze, and summarize data and trends; identify alternative componentry
Support the dealer network and their technical staff by answering engineering questions and assisting with troubleshooting by phone and electronic means
Maintain compliance with federal and state regulations, national code requirements, and OSHA standards
Maintain the component database in the ERP system (entering data, editing bills of materials)
Ensure completed projects meet electrical specifications and are properly transferred to dealer network and technical staff
Stay current on professional and technical knowledge through workshops, publications, and professional networks/societies

Requirements

Working knowledge of electrical control systems (PLC), especially Allen Bradley
Proficiency writing PLC/HMI code (Allen Bradley) for automation of control systems
Ability to perform electrical load calculations and apply current electrical standards and codes
Strong computer skills: AutoCAD, Excel, Word, Outlook, ERP systems
Strong attention to detail, analytical ability, and project management skills
Prior experience leading or supervising a technical team
Proven ability to manage customer expectations and communicate technical information clearly to non-technical stakeholders
3+ years PLC programming software
3+ years drawing schematics
3+ years electrical systems
1+ years supervising or leading a team (preferred)