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3mo ago

Desktop Support Level 1

Solutions 4 Community Health Staten Island, NY

Staten Island, NY

3mo ago Closed

$24 - $26/hr Full time Customer Service Customer Support Desktop Support

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

Solutions 4 Community Health is seeking a Desktop Support Level 1 to support its SRHC environment from Staten Island. This full-time role provides first-line IT assistance, manages the lifecycle of support tickets, deploys devices, offers off-site help, and prioritizes incidents to keep systems running smoothly.

Responsibilities

Create, update, and close tickets following the Incident management workflow
Configure and deploy new machines
Provide off-site support on an as-needed basis
Determine impact and urgency of an incident and support request to determine priority
Escalate unresolved requests and incidents to higher tiers
Maintain a record of knowledge/solutions within a structured knowledgebase
Execute project tasks in a timely manner
Maintain the IT equipment Master inventory
Assist with login requests (add, changes & deletion)
Troubleshoot technical issues within SRHC environment
Conduct basic preventive maintenance of equipment

Requirements

Associate’s degree
Valid active NYS driver’s license (subject to MVR check)
1-2 years direct relevant IT / Helpdesk experience

Benefits

Comprehensive medical, dental and vision insurance
Life and disability coverage
Retirement savings plan
Commuter and transit benefits
Employee assistance program (EAP) with access to confidential support and resources for personal and work-related issues
Employee discount program for various products and services
Provider incentive compensation program for quality and productivity
Provider professional license, certification, and DEA fee reimbursement
Opportunities for career advancement and professional development
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Job Type

Full-time

Pay

$24.00 - $26.24 per hour

Application Question(s)

This position offers a salary range of $24.00 - $26.23 per hour, based on experience. Are you comfortable with this salary range?

Education

Associate (Required)

Experience

IT/Helpdesk: 1 year (Required)

License/Certification

NYS Driver's License (Required)

Ability to Relocate

Staten Island, NY 10301: Relocate before starting work (Required)

Willingness to Travel

50% (Required)

Work Location

Hybrid remote in Staten Island, NY 10301

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3mo ago

IT Support Technician II

Links Technology Solutions, Inc. Englewood, CO

Englewood, CO

3mo ago Closed

$29 - $29/hr Contract Computer Skills Customer Support Desktop Support

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

On site contract role for an IT Support Technician II located in Englewood, Colorado, focused on Tier II end-user support in a fast paced environment.

Responsibilities

Deliver Tier II assistance for desktops, laptops, software, and peripheral devices.
Install, configure, maintain, and troubleshoot Windows workstations and related equipment.
Identify and resolve hardware, software, networking, VPN, and connectivity issues.
Assist with printers, video conferencing equipment, RSA authentication, and other end-user technologies.
Help troubleshoot network devices and provide basic infrastructure support.
Respond to technical support requests with a focus on customer satisfaction.
Assess user technology needs and recommend suitable hardware and software solutions.
Document issues, resolutions, and configuration changes for future reference.
Collaborate with IT teammates to share knowledge and improve support processes.
Ensure adherence to company IT policies, security standards, and best practices.

Requirements

Associate degree in Information Technology, Computer Science, or a related field with at least 2 years of IT support experience
Equivalent combination of education and experience considered
Strong customer service mindset focused on delivering high quality technical support
Excellent troubleshooting skills across desktop hardware and software
Experience with Windows operating systems
Familiarity with computer hardware and peripherals
Printers and print services experience
Solid understanding of network connectivity
Knowledge of VPN technologies
Experience with RSA authentication
Experience with Video Teleconferencing (VTC) systems
Strong verbal and written communication skills
Ability to translate user needs into effective technical solutions
Team oriented with a collaborative approach and willingness to share knowledge
Excellent communication and collaboration abilities

Technologies

Windows operating systems
Computer hardware and peripherals
Printers and print services
Network connectivity
VPN technologies
RSA authentication
Video Teleconferencing (VTC) systems

Benefits

Pay rate: $29.66 per hour
Available health, life, vision, and dental insurance
401K matching

Preferred Qualifications

Experience supporting enterprise IT environments
Familiarity with IT service management tools and ticketing systems
Experience supporting users in highly regulated or technical industries

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3mo ago

Desktop Support [10+ Years Exp W/ AD, SCCM, 5 + years W/Autodesk, Bentley]

Software Technology Inc Lycoming County, PA

Lycoming County, PA

3mo ago Closed

Part time Active Directory Batch Scripting BIM

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

Software Technology Inc is seeking a seasoned Desktop Support professional for a hybrid role based in Lycoming County, Pennsylvania. The position demands a substantial IT background, including 15+ years of experience with core infrastructure and a strong focus on Active Directory and SCCM, plus hands-on work with Autodesk and Bentley products. This is a six-month-plus contract with part-time telework options, designed to support CADD-heavy workflows and enterprise environments while offering flexible scheduling.

Responsibilities

Create software installation packages for SCCM with an emphasis on Bentley products, following approved tools and processes.
Download and prepare vendor software for packaging.
Conduct test installations of out-of-the-box software to verify readiness.
Choose appropriate installation methods, including batch or PowerShell scripting.
Develop installation scripts according to established standards and best practices.
Test and validate completed packages prior to distribution.
Deliver finalized packages to the SCCM team for Software Center testing.
Coordinate with technical leads, business users, and project managers during testing of software packages.
Collaborate with testers to refine and improve the end-user experience.
Address and resolve questions or issues that arise during testing.
Resolve or assist in resolving cross-application technical issues.
Provide support for end-user installation or deployment problems.
Manage and update Active Directory groups relevant to CADD Support.
Research and recommend hardware purchases when required.
Provide clear, accurate, and timely status updates.
Demonstrate strong written and verbal communication skills.
Work effectively in a team environment to meet shared objectives and share knowledge across teams.
Complete assigned tasks within established time estimates and follow quality standards and procedures.
Develop, refine, and document expert practices and standards; ensure documentation is accurate and current.
Identify, track, and resolve issues, risks, and action items, staying informed about industry trends and emerging tools.
Proactively anticipate and resolve issues impacting the team.
Develop and support plotting solutions across various CADD applications.
Update and distribute workspace resources for OpenRoads Designer, OpenBridge Designer, and MicroStation within ProjectWise and district servers (five years of experience).
Package PennDOT Workspace for posting to the public CADD Resources site and guide Business Partners on implementing PennDOT workspace resources in their environments.
Maintain and administer ProjectWise on-premises server infrastructure, supporting four ProjectWise environments across three Windows servers each.
Maintain SQL databases associated with ProjectWise datasources and manage project creation and access control.
Develop and implement new ProjectWise features (workflows, states) and test product upgrades.
Establish onboarding methods for Business Partners to use ProjectWise and administer partner access and permissions.
Collaborate with Security, Server, and SQL teams to make ProjectWise available to external Business Partners.

Requirements

Windows Desktop OS proficiency
Windows Server experience
Active Directory: 10+ years
SCCM: 10+ years
Autodesk products: 5+ years
Bentley products: 5+ years
MS Office
Scripting capabilities
15+ years of IT experience

Technologies

Active Directory
SCCM
Autodesk
Bentley
Windows Desktop OS
Windows Server
MS Office
PowerShell
Batch scripting
ProjectWise
OpenRoads Designer
OpenBridge Designer
MicroStation
SQL
Software Center
PennDOT Workspace

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3mo ago

Desktop Support

Proteam Solutions Inc. Columbus, OH

Columbus, OH

3mo ago Closed

$19 - $21/hr Contract Application Support Computer Skills Desktop Support

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

Proteam Solutions Inc offers an on-site Desktop Support role in Columbus, OH. This contract, full-time position pays $19.00 to $21.00 per hour and includes a benefits-forward package with a 401(k), dental insurance, a flexible schedule, and health insurance. The role is performed on-site in a district environment, collaborating with staff to maintain computing hardware and software.

The responsibilities focus on configuring, installing, operating, maintaining, and repairing district computing hardware and their software applications.

Benefits

401(k)
Dental insurance
Flexible schedule
Health insurance

Responsibilities

Configure the district's computing hardware and the associated software applications
Install computing hardware and the associated software applications
Operate district computing hardware and software on a day-to-day basis
Perform preventative maintenance of classroom technology and related software
Repair hardware and software as needed

Requirements

Minimum 2 years of desktop support in a networked environment, with Windows and/or macOS
Experience troubleshooting hardware, software, and network issues
2+ years of experience with audio/visual equipment in classrooms, meeting rooms, or event spaces
Ability to provide both remote and on-site desktop support
Strong customer service and professional communication skills
Experience working independently and as part of a technical support team
Ability to maintain accurate inventory and documentation of equipment and support activities
Experience with setup, delivery, and installation of workstations, peripherals, and classroom technology
Knowledge of preventive maintenance techniques for classroom technology and instructional spaces

Technologies

Windows, Mac OS

Location and work mode: On-site in Columbus, OH 43210. This is an in-person role.

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3mo ago

Part Time Onsite IT Support

Miles IT Odessa, TX

Odessa, TX

3mo ago Closed

$30+/hr Part time Active Directory Computer Skills Customer Support

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

Part-time Onsite IT Support role with Miles IT in Odessa, TX, delivering on-site and technology-implementation support for small and medium businesses with flexible hours and a 30 USD hourly rate.

Responsibilities

Provide on-site support at customer locations within the Metro Area when on-site presence is required.
Troubleshoot and resolve computer and network issues with assistance from remote team members.
Deploy and implement new technology with remote support as needed.
Assess client support needs to identify appropriate technology solutions.
Maintain clear, consistent communication with customers throughout engagements.
Document all work performed and capture relevant technical details for clients.

Requirements

Ability to diagnose and repair hardware and software issues on desktops and servers.
Experience installing and troubleshooting Windows XP, Windows 7, Windows Server 2003/2008, Active Directory, Exchange, and DNS.
End-user and help desk experience with MS Office Suite and other common desktop applications.
Experience troubleshooting network-related issues involving switches and routers.
Configure TCP/IP settings on networks and troubleshoot TCP/IP problems.
Certifications such as A+, MCSE, MCTS, MCITP, CNE, CCNA are a plus but not required.
Must reside within close proximity to the Metro Area for which you are applying.

Technologies

WinXP
Windows 7
Win2003/2008 Server
Active Directory
Exchange
DNS
TCP/IP
MS Office Suite

Benefits

Flexible schedule

Job Details

Location: On the road, onsite in the Odessa area with client sites in the Metro Area
Job Type: Part-time
Pay: USD 30.00 per hour
Hours: Not guaranteed; recurring assignment every other week; flexible for supplemental income
Role overview: Onsite IT consultant supporting SMB customers with a blend of consulting and hands-on technical work to improve operational efficiency

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3mo ago

Desktop Support Specialist

Proteam Solutions Columbus, OH

Columbus, OH

3mo ago Closed

Full time Computer Skills Customer Support Desktop Support

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

Proteam Solutions is seeking a Desktop Support Specialist for a 100% onsite role in Columbus, OH. The position concentrates on resolving software, hardware, and network issues while delivering Windows and Mac OS support to a diverse range of users. This local opportunity emphasizes practical problem solving, collaboration with other support professionals, and reliable IT assistance in the Columbus metro area.

Responsibilities

Troubleshoot and resolve software, hardware, and network issues, delivering direct technical support to a diverse user base and fellow support specialists.
Provide hands-on support for Windows and Mac OS environments to ensure smooth operation across varied setups.
This is a 100% onsite role in Columbus, OH; only candidates local to the Columbus metro area will be considered.

Requirements

3+ years of desktop support experience, including hands-on work with laptops, PCs, and peripheral devices.
Proficiency in supporting Windows and Mac OS environments.
Experience with audio/visual equipment used in teaching, meeting, and event spaces.
Strong customer service and communication skills.
Ability to work both as part of a team and independently, taking initiative when necessary.
Organized and systematic approach to managing information and documentation.

Technologies

Windows
Mac OS

Desired Skills

Experience with network troubleshooting
Familiarity with classroom technology installations or educational environments
Leadership capabilities in managing projects and assignments

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3mo ago

IT Support Technician

LEVERAGE MECHANICAL SERVICES INC Victoria, TX

Victoria, TX

3mo ago Closed

$24 - $29/hr Full time Active Directory Application Support Cloud Platforms

This position is no longer accepting applications (closed Aug 15, 2026).

Job Description

This on-site IT Support Technician role supports daily IT operations, equipment deployment, and IT projects across a Victoria, TX enterprise environment. The position offers an hourly pay range of USD 24 to 29 and involves hands-on device setup, user assistance, basic network tasks, and project execution to keep technology services running smoothly across multiple locations.

Responsibilities

Provide day-to-day end-user support across several sites
Diagnose and resolve hardware, software, and access issues
Elevate complex problems to appropriate channels when necessary
Configure and deploy laptops, desktops, and mobile devices
Track asset assignments, reassignments, and returns
Assist with onboarding and offboarding processes
Support Active Directory and Microsoft 365 user accounts, including Entra ID
Ensure device configuration aligns with established standards and compliance
Perform routine system maintenance and updates
Contribute to basic network tasks such as terminating and testing Ethernet drops
Install and troubleshoot networking gear including switches, access points, and cabling
Support office and job site network setups
Provide assistance for Microsoft 365 apps, including SharePoint and OneDrive
Assist users with access controls, file organization, and SharePoint troubleshooting
Aid in maintaining consistency and usability of shared resources
Support ongoing IT projects including deployments, migrations, and infrastructure updates
Complete assigned tasks within defined timelines
Deliver on-site support at various company locations and job sites

Requirements

3–5 years of IT experience preferred
Experience supporting multiple users or locations is a plus

Technologies

Microsoft 365 administration
Active Directory (ADDS) and Entra ID (Azure AD)
SharePoint and OneDrive
Remote support tools and RMM platforms
Azure environments
Device setup and deployment

Benefits

401(k) with company match
Paid Time Off
Health insurance benefits

Ideal Candidate Profile

Strong troubleshooting and problem-solving abilities
Comfortable handling both technical support and hands-on IT work
Capable of working independently on assigned tasks
Organized and able to follow defined processes
Open to learning and growing within a structured IT environment

Work Environment & Requirements

Travel to company locations and job sites is required
Must meet site access requirements, which may include:
- Drug screenings
- Background checks
- Safety and site-specific training
Comfortable working in industrial environments and adhering to safety rules, including physical IT work such as cabling and equipment installations